“We had a great time. The staff were amazing and very helpful specially Azza (cleaning lady), Youstina (customer relations), Ahmad and Abdalrahman (swimming pool lifeguards), Marwa (service lady), Mustafa and Fareed (waiters) and finally Islam on the front desk. All in all, it was a very pleasant stay and we enjoyed it thoroughly. We will definitely be back again. All staff in general were amazing and extremely helpful. Well done, everyone 👏”
“I had a wonderful experience during my stay at City Hotel. I would especially like to extend my sincere thanks to Mr. Osama Hashem for his exceptional professionalism and warm welcome. He ensured I was checked into a comfortable room and handled everything with great care and attention to detail. His respectful and courteous attitude toward all guests truly stood out and added a personal touch to my
stay.
I also want to express my gratitude to the front desk staff, particularly Mr. Ahmed, for being helpful and
responsive throughout my visit.
Additionally, a big thank you to the housekeeping team, who kept everything clean and in perfect order.
Their efforts did not go unnoticed.
Overall, the hospitality and service at City Hotel exceeded my expectations. I highly recommend this
hotel and would gladly return in the future.”
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