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Reviews of Al-Madina Tower Apartments

1 Alexandria street , 01960 Marsa Matruh, Egypt

#12 of 79 hotels in Marsa Matruh

Guests' Choice

Review score

Based on 50 apartment reviews

8.3

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 13 October 2024

    8.0
    GREAT LOCATION - FANTATSTIC BALCONY VIEW.
    • Leisure trip
    • Group
    • Three-Bedroom Roof Garden Apartment
    • Stayed 1 night

    BEDS AND BATHROOMS

    THE VIEW FROM THE BALCONY.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Roof Garden Apartment
    • Stayed 3 nights

    -kitchenware -third room is narrow and without a waredrobe

    Everything was amazing... Excellent view and excellent location ... amazing roof

    Stayed in September 2024

  • Reviewed: 20 August 2024

    9.0
    Beautiful view and location for a relaxing vacation
    • Leisure trip
    • Family with young children
    • Three-Bedroom Roof Garden Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We had to drive to a beach because the public one near the apartment was very busy, but we also went during busy season. The owner gave us great suggestions and found some nice spots.

    The view was amazing. It was very enjoyable to drink a coffee before and after going to the beach each day. There was a lot of space, we had 4 adults and 3 children and were very comfortable. Communication was great and the owner and property manager checked in with us regularly if we needed anything.

    Stayed in August 2024

  • Reviewed: 7 February 2024

    9.0
    very hospitable host & great location
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night

    very hospitable host great location

    Stayed in February 2024

  • Reviewed: 23 November 2023

    9.0
    Nice and amazing view
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The toilet floor is leveled with the living room floor, therefore water tend to seep out from underneath the door.

    The apartment was clean and comfortable. The location was great and the balcony was onlooking the Mediterranean sea which was fantastic.

    Stayed in November 2023

  • Reviewed: 20 March 2023

    8.0
    Beautiful views and warm/accommodating host
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The apartment has lots of potential if the owner spends some time effort and money on the upkeep of the apartment. It definitely needs deep cleaning and organizing. And some minor fixing and repairs as other travelers mentioned.

    The host was very gracious to allow us early check in and to work with us our booking modification. The property has a beautiful view of the sea and it is very centrally located. washing machine was very useful for our trip.

    Stayed in March 2023

  • Reviewed: 18 September 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We faced a trouble at the departing time, and the owner called us and solved the issue with me

    Very clean, magnificent view, and helpful staff

    Stayed in September 2022

  • Reviewed: 20 March 2025

    1.0
    Dirty
    • Leisure trip
    • Group
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Will not trust those ads on your website. I am disappointed at your service!

    Stayed in March 2025

  • Reviewed: 28 December 2024

    1.0
    We couldn’t even stay and left the apartment soon after we arrived. No towels and hairdryer at all,
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    We couldn’t even stay and left the apartment soon after we arrived. No towels and hairdryer at all, and only gave notices of the towels few days before we arrived, we were already in the middle of our traveling so can’t even prepare. The entire room smells like sewer, which is really unbearable and the main reason we decided to leave. It’s also cold as we only have thin blankets for sleep, my hands were very cold. The street outside was noisy. I am wondering how all the good reviews come from.

    The property manager was there helping us check in, which we appreciate

    Stayed in December 2024

  • Reviewed: 26 November 2024

    3.0
    The environment may not be comfortable
    • Leisure trip
    • Solo traveller
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    I would suggest property owner to send a guideline how to go the place, it was challenging for foreigners to find it. When the wind is strong you could hear loud and clear something hitting the balcony window. The washroom equipment was rust!

    Stayed in November 2024

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The location is very good The view is very good The owner is very polite and flexible

    Stayed in September 2024

  • Reviewed: 11 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Roof Garden Apartment
    • Stayed 5 nights
    • Submitted via mobile

    1- The kitchen was terrible, no facilities, so small and not easy to use., very old pots, no cups!, no plastic containers, very limited equipments for a kitchen!it was the worst kitchen ever in any place we went to before despite being alot cheaper! 2- we need a small turkish coffee pot , we asked for it and someone went into the house while we were at the beach and put it inside the house without telling us! He entered the house while we were in the beach! 3- The jacuzzi is useless, not heated! Which can't be practical or useful while added as a facility and included in price! 4- Overall overpriced for the service given and facilities

    The view was so good, the roof was big and wonderful view, air conditioner in the 3 rooms

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Best stay ever! In the heart of Matrouh with a great view and all amenities! Staff are super helpful and always keen to help their guests get what they need.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The location is amazing

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    I think this the cleanest apartment in the area
    • Leisure trip
    • Family with young children
    • Three-Bedroom Roof Garden Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything location special

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The points I'm listening to here are improvements and suggestions The kitchenware needs to be renewed and replaced The bathrooms need more attention. The balcony needs better chairs. Please make'em 6 chairs.

    The ultra-wide cinematic sea view and the lovely, wonderful breezy balcony make this apartment a delightful retreat. Spend your entire day on the balcony without needing to step outside; it provides ample shade during daylight hours and comfortably accommodates up to six people. The location is strategically positioned, granting easy access to most attractions within a few minutes' walk. The only exception is the beaches, which are scattered along the city's shores. Inside the apartment, spaciousness reigns supreme—it can comfortably host up to nine people. During our stay, four adults and four children moved around freely, enjoying the generous space. Communication with the owners was fast and efficient, and our requests were promptly fulfilled.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    It was the best appointment I ever had in marsa Matrouh
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The location and the roof

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    Amazing property, friendly staff. Very clean, and GREAT PRICE !!
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I couldn't stay longer 😢

    The View and location

    Stayed in July 2024

  • Reviewed: 31 May 2024

    10
    Great service
    • Business trip
    • People with friends
    • Three-Bedroom Roof Garden Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Great customer service highly recommend. The view from the rooftop was amazing.

    Stayed in May 2024

  • Reviewed: 12 February 2024

    2.0
    Chaotic management
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bad reception : we booked and paid online and expected this will be someone at the reception waiting. Turns out there is no reception or anyone we can contact. Not easily - we found the address and try to go up, security blocked us from going in like we are intruders, also he doesn’t speak any English so it’s really difficult communication and we stuck there for more than 1 hour. When we finally managed to have the apartment manager came, he doesn’t know if we paid or not and asked us to pay again. Bad facilities: Washing machine is old and doesn’t work. After I put soap on the clothes then I found out it doesn’t work. I had to take them out and hand wash all of them (because it has soap!) Lousy service: the blanket they provide is not enough for the weather so I used my own blanket on top. At the end I forgot to take my blanket so I contacted the apartment owner saying that I left it at the apartment wishing to get it back. She said she will talk to the team and then I never heard back from them.

    Good location

    Stayed in December 2023

  • Reviewed: 26 January 2024

    10
    Sumply it was marvelous
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    My wife and myself had a really wonderful exceptional experience by staying in this very unique property managed by a very efficient team. The roof is looking at a wide panoramic view … coupling the extend blue sky with the Turquoise color sea water and white sandy beaches of Matrouh ..from the history hidden in Rommel Island in front of you to the main landmarks of the city. The management team was very efficient and welcoming. The big jacuzzi in the master bedroom and the tow nice fountains in the roof made a difference. We are now preparing for a longer stay in the same property.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    The location is great, less than 5 mins walk to the city centre beach. Fantastic view on the terrace. Very convenient lo
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very much

    Stayed in January 2024

  • Reviewed: 27 December 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night

    The condition of the apartment and the cleanliness are disappointing. I would wait for something completely different if the property has 9.3 points. According to the owner, the property will be closed soon for renovation but according to the comments, this was the case 2 years ago too and it hasn't happened since then. Another thing, the condition and the cleanliness are two different, independent things: the flat could be clean without renovation. There was some trouble with checking out too, but let's say it was a single case.

    The location is perfect as the flat is in the centre. The view from the balcony is nice. The flat is equipped with many things - you just don't want to use them for hygienic reasons.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    It is the first time for me in Marsa Matrouh with a great experience
    • Leisure trip
    • Solo traveller
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The location is in the heart of the city with the best ever sightseeing, you will never feel a stranger because of the staff will guide you as their guest.

    Stayed in December 2023

Showing 1 – 25

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