8.9

Reviews of Pickalbatros Aqua Park Sharm El Sheikh 5 stars

Umm El Sid Cliff, 46619 Sharm El Sheikh, Egypt

  • Rich

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    It's not my first time at the hotel. Everything is beautiful

    Flies in the restaurant must be careful. Boring Animation ask for money in a ridiculous way. Annoyance is present a lot

  • Hüseyin

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The staff was friendly, clean and the activities were nice.

    Some guests were entering the pool in casual clothes such as jeans, shirts, t-shirts and some in both boxers and shorts. It was not hygienic or nice at all. At the adult water park, the boats were very slow to be carried up, and due to a lack of staff, no one was able to control the queue, so the queue was always mixed up. Furthermore, employees hit guests in the head 4-5 times while carrying the boats over the guests and throwing them into the water.

  • Anonymous

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The aqua park

    Property response:

    Dear Guest, Thank you for your feedback on your stay at our hotel. Thank you for the hotel rating. With best regards, Hotel Management.

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
  • Kirolos

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    I would like to share my disappointing experience at this hotel. While the facilities themselves were generally good, the security was extremely poor. My watch was stolen from the pool area, and unfortunately, when I asked for support, the security team was completely unhelpful and careless. To make matters worse, the hotel cameras do not even cover all areas, which is shocking for a place of this size. The staff at security showed zero cooperation, and there was no proper coordination between Aqua Blu and Aqua Magic hotels, despite both being connected. Even the reception teams were unorganized and did not communicate with each other. This is unacceptable. Guests should feel safe in a hotel, but here the opposite is true. Not only was my watch stolen, but I also learned that other guests had similar theft incidents on the same day. Sadly, some guests were also impolite, which made the experience even worse. My advice: Be extremely careful if you choose this hotel. The security is not reliable, and you cannot trust that your belongings will

    Review: I would like to share my disappointing experience at this hotel. While the facilities themselves were generally good, the security was extremely poor. My watch was stolen from the pool area, and unfortunately, when I asked for support, the security team was completely unhelpful and careless. To make matters worse, the hotel cameras do not even cover all areas, which is shocking for a place of this size. The staff at security showed zero cooperation, and there was no proper coordination between Aqua Blu and Aqua Magic hotels, despite both being connected. Even the reception teams were unorganized and did not communicate with each other. This is unacceptable. Guests should feel safe in a hotel, but here the opposite is true. Not only was my watch stolen, but I also learned that other guests had similar theft incidents on the same day. Sadly, some guests were also impolite, which made the experience even worse. My advice: Be extremely careful if you choose this hotel. The security is not reliable, and you cannot trust that your belongings will be safe.

    Property response:

    Dear Kirolos, Thank you for your feedback on your stay at our hotel. We are sorry that you were not satisfied with your stay in our hotel. We look forward to welcoming you again as our guests and hope that your next stay at the Aqua Park will be full of positive experiences. With best regards, Hotel Management.

    Dear Kirolos, Thank you for your feedback on your stay at our hotel. We are sorry that you were not satisfied with your stay in our hotel. We look forward to welcoming you again as our guests and hope that your next stay at the Aqua Park wi… Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
  • Al-qattan

    Reviewed: 23 August 2025 · Stayed in August 2025

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  • 3.0 Poor
    Anonymous

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Bashair

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    very respectful staff the cleanliness of the room is one hundred percent

    Property response:

    Dear Bashair, Thank you for your feedback on your stay at our hotel. Thank you for the hotel rating. With best regards, Hotel Management.

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
  • Gabarin

    Reviewed: 22 August 2025 · Stayed in August 2025

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  • Ayman

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Oluwaseun

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The hotel service is great, very good staff. The cleanliness of the rooms is excellent I thank the employee Abdullah at the reception for the good treatment

    I didn't like the silly boring animation method We waited a whole day for the soap party I have silly ways of talking in a disrespectful person who says words that are not good and not classy treatment The golf service is not good but the staff is very respectful

    Property response:

    Dear Oluwaseun, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua Park and we look forward to creating new great memories together of a wonderful time in Sharm El Sheikh! Thanks & Best Regards, Hotel management.

    Dear Oluwaseun, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros … Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
  • Dina

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Cannot rate it highly enough , everything was perfect

    Property response:

    Dear Dina, Thank you for your feedback on your stay at our hotel. Thank you for the hotel rating. With best regards, Hotel Management.

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
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  • Anonymous

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Mohammad

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Mohamed

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    It’s wonderful place

    Transportation between apartments and facilities

    Property response:

    Dear Mohamed, Thank you for your feedback on your stay at our hotel. Thank you for the hotel rating. With best regards, Hotel Management.

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
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  • 3.0 Poor
    Rayan

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review
  • Anastasia

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    We had a truly wonderful stay at this hotel! The facilities are excellent, with large, clean pools that are perfect both for relaxing and for family fun. The all-inclusive package was great, offering a wide variety of fresh and tasty food and drinks. The staff were always friendly, helpful, and welcoming, which made our experience even better. The rooms were comfortable, spotless, and had a lovely view. Overall, it was a fantastic holiday that left us with the best impressions — we would definitely come back!

    Property response:

    Dear Anastasia, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua Park and we look forward to creating new great memories together of a wonderful time in Sharm El Sheikh! Thanks & Best Regards, Hotel management.

    Dear Anastasia, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros … Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
  • Nadim

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    I liked the treatment at the hotel very respectfully. I loved the Aqua Park, which is fun for adults and children. Thank you for the whole hotel

    It's a far room. Animation There is a difference in treatment between the Arab and English people. Racial discrimination. Room Service Optimization .

    Property response:

    Dear Nadim, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua Park and we look forward to creating new great memories together of a wonderful time in Sharm El Sheikh! Thanks & Best Regards, Hotel management.

    Dear Nadim, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua… Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
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  • 7.0 Good
    Wadha

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Nice hotel Aqua Park fun for me kids The staff is treated very respectfully everywhere. The reception is very professional in dealing with. Treating chefs with a smile on their faces. Thank you Mr. Shady at the restaurant. Thank you Mr. Ahmed Farhat the Aqua Park official

    Too many flies. Golf car service should be fast. Animation shows are not fun they start on dates that are not written dates There is a person whose style is environment when he talks. Food needs to be improved

    Property response:

    Dear Wadha, Thank you for your feedback on your stay at our hotel. Thank you for the hotel rating. With best regards, Hotel Management.

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
  • Alaa

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    We stayed for 7 days and 6 nights at Pickalbatros Aqua Park Sharm El Sheikh, and it was simply amazing! The hotel was very clean, the food was delicious with plenty of variety, and the service was excellent. This place is truly kids’ heaven – there are so many pools for children and endless water park adventures to enjoy. On top of that, guests can also access Blu Aqua Park for free, which made our stay even more fun. Everything you need is right there – great facilities, entertainment, and even wonderful night shows that kept the whole family entertained. Special thanks to the staff who made our stay memorable: •Reception staff: Khalid Awad – very welcoming and helpful. •Cleaning staff: Mahmoud – kept our room spotless and always with a smile. We absolutely loved our stay and would highly recommend this hotel to families looking for fun, relaxation, and top quality service in Sharm El Sheikh! 🌴💦

    -

    Property response:

    Dear Alaa, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua Park and we look forward to creating new great memories together of a wonderful time in Sharm El Sheikh! Thanks & Best Regards, Hotel management.

    Dear Alaa, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua … Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
  • Ahmad

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Great and excellent hotel

    Improved eating animation no energy definitive Silly treatment swimming pools must be opened overtime

    Property response:

    Dear Ahmad, Thank you for your feedback on your stay at our hotel. Thank you for the hotel rating. With best regards, Hotel Management.

    Pickalbatros Aqua Park Sharm El Sheikh
    27 August 2025
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  • Abdullah

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    I liked the place Respectful treatment people with the utmost respect I loved the rooms to come back again Thank you Mr. Hamed for the reception. Thank you Mr. Abdullah. Thank you Mr. Ali Alsayed at the restaurant Witter

    Golf service is not fast animation treatment silly boring The sound is very loud they force the person to get up from his place to do the activity There is no professionalism in dealing There are too many flies in the lobby.

    Property response:

    Dear Abdullah, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua Park and we look forward to creating new great memories together of a wonderful time in Sharm El Sheikh! Thanks & Best Regards, Hotel management.

    Dear Abdullah, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros A… Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    15 August 2025
  • Fayez

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness: Room cleanliness was excellent, and any missing items were promptly provided by housekeeping. Public restrooms, the lobby, and the pool restroom were very clean, and the other hotel restrooms maintained a high level of cleanliness. Staff & Service: Outstanding service from all staff, from reception to transport drivers, waiters, and pool attendants. Everyone was polite, helpful, and respectful, especially the golf cart drivers who, despite being few, were always friendly and smiling. Restaurants & Food: Main restaurant dinner was good, with greater variety on weekends. Desserts and cakes were delicious and not just for display. Moroccan "Tagine" restaurant was an excellent experience with great food, available for one free booking per guest. Breakfast was varied and satisfying (pancakes, bread, omelets, eggs…), except for juices which could be improved. Lunch was average but met expectations; the snack bar near the rooms was very tasty. Aqua Park & Pools: A huge variety of slides and pools for all ages, including special areas for children and toddlers. Access to the Aqua Park and facilities of the neighboring Albatros Aqua Blu hotel was included, with free food and drinks. Lifeguards were present at every slide, with good organization and clear rules for single or group use. Entertainment: Daily activities at the pool (yoga, ball games, dancing, and other sports) and evening shows at the large theater, plus children’s shows and occasional lobby performances. Wi-Fi: Relatively good (8/10), with occasional slowdowns, but sufficient for normal use. Location: Situated in Hadaba, 5 minutes from the Dolphin area, 15 minutes from Naama Bay, and 30 minutes from Soho Square. Value for Money: Very good compared to the services and facilities provided. Lobby Bar: Excellent service and delicious drinks, with special mention to Ahmed for his outstanding hospitality.

    1. Internal Transport: Limited number of golf carts and unclear train schedules caused some delays during peak times. Staff remained friendly and professional despite this. 2. Poolside Bars & Snacks: While accessible to all guests, variety was sometimes limited, some snacks were dry or minimal, and a few outlets closed early. The snack bar near the rooms was much better in quality. 3. Second Dinner Restaurant (next to the main one): Needs complete refresh and re-organization, with more variety and avoiding closing the buffet while guests are still eating. 4. Nighttime Quietness: Occasionally, sounds or activities could be heard from the hallways if other guests left their doors open or talked outside, but this was not directed at us personally.

    Property response:

    Dear Fayez, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua Park and we look forward to creating new great memories together of a wonderful time in Sharm El Sheikh! Thanks & Best Regards, Hotel management.

    Dear Fayez, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua… Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    15 August 2025
  • Dalal

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
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  • Ahmed

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The staff are very welcoming, especially abu adam , and hazim. the place is very clean, and the water park is facinating , we had the best time

    Last night was noisy because a new loud family checked in and they were making noise till 3 am , no one told them to be quite

    Property response:

    Dear Ahmed, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua Park and we look forward to creating new great memories together of a wonderful time in Sharm El Sheikh! Thanks & Best Regards, Hotel management.

    Dear Ahmed, We appreciate your recommendations regarding the hotel and the services provided at Pickalbatros Aqua Park, and we are glad that your stay at our hotel was good for you. We will be delighted to see you again at Pickalbatros Aqua… Show more

    Pickalbatros Aqua Park Sharm El Sheikh
    15 August 2025
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