The stuff in the reception is very kind.

Stayed in July 2025

Very helpful people, breakfast was delicious

Stayed in August 2025

Nothing

Perfect location just 20 to 30 minutes from most of the city attractions

Stayed in June 2025

Loud music in the evening

Very clean room and nice rooms and the stuff is very friendly good breakfast and friendly restaurants stuff

Stayed in July 2025

Very good stuff just have a in Google Maps problem we take two hours to find a hotel but there is a stuff. What is the contact from hotel? He sent us different location and the way you come by here he call us and tell us the old road, then we reach the hotel hotel stuff is very good everyone checking and what you’re asking for bringing very fasts we like it too much

Stayed in June 2025

They don't have wheelchair for handicap or old people

Good hotel for value

Stayed in June 2025

One of the best hotel experiences I’ve ever had! Staying at Jewel Al Fustat Hotel truly exceeded all my expectations. From the moment I arrived, I was warmly welcomed by the incredible staff, especially the managers and supervisors, who showed the highest level of professionalism and genuine hospitality. They were always present, helpful, and went above and beyond to ensure a comfortable and pleasant stay. The cleanliness of the hotel is outstanding. The rooms are spotless, well-organized, and every detail is taken care of with care and precision. The location is excellent – close to major attractions yet quiet and safe, making it ideal for both families and solo travelers. Services are top-notch, from the delicious and varied breakfast to the efficient room service and front desk assistance. Honestly, I highly recommend staying at this amazing hotel. It deserves more than five stars, and I’ll definitely return whenever I visit Cairo. Batoul Room 218

Stayed in April 2025

It is a little bit noisy in the morning . from other gusts

The stuff was so polite, helpful and professional The room was very clean and the location is close to the ring road.

Stayed in February 2025

The floor was bit dusty. Also the breakfast was average and the restaurant was not adequately staffed

Very spacious suite with all necessary facilities

Stayed in February 2025

Two main negatives - the first one being the BIG one: 1. Noisy. There's a wedding venue 30 meters away from the room. The first night there was a party there with loud music that didn't end until late. There was also loud music the third night but this time they ended at a reasonable hour. You can also hear the road but for me that was less of an issue as ear plugs fixed it. 2. Service. Staff lacks eye for detail. Some of them are very nice, others more cold. For example, the guy who runs reception in the evening complained about other guests to me 1 minute after I arrived at the hotel - unprofessional. They do not provide 5-star service, more like 3-star max. The excellent room service food was served 3 out of 4 times with plastic utensils that broke when cutting the meat/chicken. If you ask for 4 things to be delivered, 2 or 3 arrive, when calculating the bill for the meals they round up unfairly (like $11,1 becomes $12 etc.). The breakfast was poor. Weird since when you order food for room service it's super good - in fact the room service was the best thing about the hotel along with sunbathing possibilities.

It's nice and new and you can sunbathe by the pool. The room service food is really good - I was impressed. The women working in reception during day time and warm and friendly, the same with the room cleaners. You are not disturbed when you put the don't disturb sign up.

Stayed in February 2025

Organised, clean , great staff

Stayed in January 2025

Exellent location, if you want see Old Cairo, Citadel and a large number of museums, which is recommended to visit. I really enjoyed the service and quality of the dinner. The room is big and comfortable for my family. The best ratio of price and quality. Friendly staff. Best wishes and good luck for this hotel!

Stayed in January 2025

Good location, helpful staff, spacious room, good breakfast

Stayed in January 2025

Perfect place with excellent service

Stayed in January 2025

The double bed could have been bigger as it is not enough for two adults and a small child but the hotel is willing to provide a separate bed free of charge

I doubted about the existence of this hotel as it is quite new and can’t find on google map yet. The staff really patiently sent me the address on WhatsApp and I was amazed to find out how new and spacious this hotel is when arrive. The staffs are really friendly and facilities meet a decent five star standards. Food at their restaurant is quite a delight and had many options. The family suit has two bedrooms is especially spacious and very good value for money.

Stayed in January 2025

Food & Beverage Department migliorabile in generale!

Staff gentilissimo!

Stayed in December 2024

The room was very noisy indeed. Although right next to a major road the balcony door was just standard and did not block out any sound. Who is going to sit on a balcony 10m from a 6-lane road? Why not just seal the room with proper sound-proofing? We had to haul the mattress into the sitting room area to escape the noise.

Stayed in February 2025

Breakfast

Location

Stayed in February 2025

Little staff at breakfast Limited choice at breakfast Rooms not mopped with a clean broom Charged for milk to make tea in room Slow return of meals ordered

Location excellent

Stayed in July 2025

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025