There is no internet most of the time, which is a problem for those who want to stay for a long time.

We had an amazing holiday at your hotel, with its beautiful beach and stunning lagoon. The staff were incredibly kind, especially Mr. Hossam and Khaled, who made us feel so welcome. There was always plenty of delicious food, and everything was perfect. Thank you for a great experience — we can’t wait to come back!

Stayed in July 2025

Nil

Friendly staff

Stayed in August 2025

No good maintenance

Good

Stayed in July 2025

There is no variety in food and room old

Staff so nice and room service perfect

Stayed in July 2025

The hotel has a great location, and both the beach and the pool are beautiful and well-maintained. However, I do believe the hotel could benefit from some renovations, especially in the rooms, bathrooms, and the main restaurant area, to match the level of service and location. I will definitely come back again and truly hope the food quality and overall upkeep are improved to reflect the hotel's great potential.

This was my third visit to the hotel, and my second one this year. Honestly, my stay back in May was much better in terms of service quality, food variety, taste, and overall quality. During this recent visit, I noticed a noticeable drop in the variety and quality of the meals. However, after I spoke with Mr. Rami, I was truly impressed by the exceptional attention and care shown by the entire hotel staff to me and my family. Special thanks to Mr. Rami, Mr. Mohamed Zidan (F&B), and Chef Mohamed Asafra for their professionalism and genuine hospitality — it really made a difference in our stay.

Stayed in July 2025

Kids area was closed Wifi was only at reception Food need to be various in the main restaurant If i request for taxi or transportation from outside ...they cannot go inside to pick me up so i have to walk for 8-10 min

Early check-in ....big thanks to Norhan who assisted us during the check-in process for 4 rooms. Friendly staff...all resturant staff, room service & big thanks to cheif Mohamed , Karim , mostafa & ahmed from the resturants for the support. Animation team....was so active and various activities all the day. Clean rooms Clean Swimming pool & aqua park

Stayed in July 2025

Resort needs more greenery areas , rooms and toilets need updates , animation team better to be changeable to break the boredom , enhance food varieties

Good value for money in its category , Quiet , Staff very cooperative and amiable specially Mr Hossam FO , Cheif Asafra , Mr Mohammed F&B

Stayed in July 2025

Firstly the bathroom have issues, no expeller fan for bad smell and dryer the moisture, also cesspool on the floor of the bathroom is not available Secondly, the beach is missing igneous rock removers. This poses a danger to tourists and may expose them to slipping accidents. Thirdly The hotel need To combat insects such as mosquitoes, it has been observed that they are spreading in large numbers in the lobby and even in the rooms. Fourthly The nature of the crew stuff such as chefs and the waiters are not communicating well between each other, I noticed always there's Verbal alterations among themselves , not trained enough to deal with work pressures and with tourists staying in the hotel.

I liked the welcome of hotel crew stuff and they were very nice and flexible with me and the customer care service, also food service was fine but need for more improvement, such as bread unfortunately always soft bread and missing for international measurements quality such as French baguette bread, crispy bread, Italian breads.. Etc, also dessert need for much improvement it is missing a lot of content, about the main course and salad is good varieties but still need to more high quality than that, About the beach of the see is excellent but there is some negativity I noticed it, but I will mention them on the next comments

Stayed in July 2025

The restaurant might needs more variety of food.

Good facility and clean room

Stayed in July 2025

Chief samah is the best we give her 10/10

Stayed in June 2025

THE HOTEL WAS RATED A 5 STAR BUT I DON'T THINK THAT THE FACILITIES MEET THAT RATE THE ROOMS DID NOT SERVE A FIVE STAR

I liked the staff were very friendly and the evening were entertaining

Stayed in June 2025

The hotel is not new, but again - good value for money. All is enough.

That is great value for this money, we stayed 2 adults and 2 kids. Rooms are big enough, even we booked double room, but two beds are 1,5. Plus we got futon. Food is good, two pools and amazing aqua park was entertaining for children.

Stayed in June 2025

The food is the problem of this place as they are using bad and cheap materials, especially the meat and desserts ... Not the staff who are preparing but the food materials used in the cooking ... Also another sensitive thing in the toilets of the rooms, especially for the old people, which is the absence of the built-in bidet...

The staff and Location are perfect...

Stayed in June 2025

The buffet needs to be revised

The pool and the view

Stayed in June 2025

The rooms clean no good need change no have aqua park

Some of stuff very nice and alittle no good

Stayed in May 2025

None

Clean and stuffs are very kind and professional

Stayed in April 2025

That they wanted to cut the wristbands off at 12pm when didn’t check out until 430

Clean great location

Stayed in March 2025

The food was very repetitive,beer ran out at the pool bar,also drinks served in very small plastic cups,on occasions.

The staff are amazing trying so hard to entertain the holiday makers.

Stayed in March 2025

There is no air condition in the room ( no cooled air but just a fan). No hot water in baths after sunset. The quality of food is average

The beach

Stayed in January 2025

Food can be improving and WiFi doesn't work at all

It was good time and staff good for money

Stayed in January 2025

Need services

Nice place but net remount

Stayed in December 2024

Unfortunately I didn't like the food.

Very good price. Good location. Comfortable bed.

Stayed in December 2024

Food

Beach, pool, Aqua Park and most facilities were good, also most of staff were decent and respectful except some persons.

Stayed in September 2024

All the hotel facilities need to be renovated. There is little variety in food.

The staff were excellent and helpful, especially MR. Hesham

Stayed in September 2024