7.6

Reviews of Amoun Hotel Alexandria 3 stars

Manshia Alexandria, 00203 Alexandria, Egypt

  • Mohamed

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    It was a good hotel for budget travellers and a very good buffet breakfast was served everyday.

    Property response:

    Dear Mohamed, We’re delighted you chose Amoun Hotel Alexandria for your budget-friendly stay in Alexandria and appreciate your excellent 9/10 rating! Thank you for highlighting our "very good buffet breakfast" and prime location—we’re thrilled these aspects enhanced your experience. We’ve noted your valuable insights: Your perfect 10/10 ratings for staff, facilities, and value motivate us deeply! We’ll proactively review cleanliness protocols and comfort features (including bedding) to elevate the areas rated 7.5/10. As a valued guest from Sri Lanka, your perspective helps us refine our service for global travelers. We’d be honored to welcome you back for another seamless stay—and more of those breakfast spreads you enjoyed! Sunny regards from Alexandria, The Amoun Hotel Team

    Dear Mohamed, We’re delighted you chose Amoun Hotel Alexandria for your budget-friendly stay in Alexandria and appreciate your excellent 9/10 rating! Thank you for highlighting our "very good buffet breakfast" and prime locat… Show more

    Amoun Hotel Alexandria
    4 August 2025
  • Ibrahim

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Excellent

    No thing

    Property response:

    Dear Ibrahim, What an absolute delight to receive your flawless 10/10 scores across every category—from staff and cleanliness to comfort and value! Your succinct "Excellent" and "No thing" speak volumes; we’re deeply honored you found nothing short of perfection during your stay. Knowing Egyptian travelers like you feel completely at home with us is our greatest reward. We’ll celebrate your feedback with our entire team—especially the room service crew who aced your 10/10! You’ve set the gold standard for hospitality. Whenever you return, we’ll strive to make your next experience just as seamless. Gratefully, The Amoun Hotel Alexandria Family

    Dear Ibrahim, What an absolute delight to receive your flawless 10/10 scores across every category—from staff and cleanliness to comfort and value! Your succinct "Excellent" and "No thing" speak volumes; we’re deepl… Show more

    Amoun Hotel Alexandria
    31 July 2025
  • Karim

    Reviewed: 7 October 2024 · Stayed in October 2024

    Verified review
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  • Marshneil

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review

    The staff at Amoun Hotel are very friendly, kind and attentive, and always willing to help . From reception staff to concierge to cleaning and laundry all the staff were amazing . Thank you, Amoun Hotel staff.

    Property response:

    Dear Valuable Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Amoun Hotel. We are thrilled to hear that you found our staff to be extremely helpful, friendly, and attentive. Your kind words about our reception team, concierge, and housekeeping staff are greatly appreciated, and we will be sure to share your compliments with the entire team. At Amoun Hotel, we strive to provide exceptional service to all our guests, and it is rewarding to know that we succeeded during your stay. Thank you once again for your kind remarks. We look forward to welcoming you back in the future for another memorable experience. Best regards, Hotel Managment

    Dear Valuable Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Amoun Hotel. We are thrilled to hear that you found our staff to be extremely helpful, friendly, and attentive. Your kind … Show more

    Amoun Hotel Alexandria
    24 September 2024
  • Abdullah

    Reviewed: 27 July 2024 · Stayed in July 2024

    Verified review
  • Ahmed

    Reviewed: 27 July 2024 · Stayed in July 2024

    Verified review

    All in all was excellent

    Nothing

    Property response:

    Dear Valued Guest Thanks for your positive comments, we promise you to find the same level of service any time you come to the hotel Looking forward to welcoming you again very soon

    Amoun Hotel Alexandria
    27 July 2024
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  • Sema

    Reviewed: 27 June 2024 · Stayed in June 2024

    Verified review

    Bellman and security man were very friendly with us. Thanks for Mr Ahmad's support from reception.

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with our Bellman, Security team, and particularly Mr. Ahmad from Reception. Your kind words are much appreciated, and we will ensure to pass on your commendations to the respective team members. We value your feedback and would like to reiterate a couple of important points regarding your stay with us. With regards to early check-in requests, we follow international standards where early check-in is subject to availability. We always strive to accommodate our guests' requests; however, it is based on the availability of rooms at the time of arrival. Moreover, kindly note that for the privacy and security of all our guests, visits to the rooms are not permitted. This policy is in place to ensure the safety and comfort of all our guests during their stay with us. We appreciate your understanding and cooperation with our hotel's policies and procedures aimed at providing a secure and enjoyable experience for all our guests. Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future and providing you with another memorable stay at our hotel. Warm regards, Chain Luxe CRM Team

    Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with our Bellman, Security team, and particularly Mr. Ahmad from Reception. Your kind words are m… Show more

    Amoun Hotel Alexandria
    7 July 2024
  • Ashraf

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review

    Room is acceptable

    The location is very noisy. The voice is very loud and the windows are not tight. Breakfast is very poor.

    Property response:

    Dear valuable Guest, Thank you for sharing your feedback. We appreciate your positive comments on the reasonable pricing and acceptable room quality. We apologize for the inconvenience caused by the noisy location and the limited breakfast options. We will address these issues to ensure a more comfortable experience for all our guests. Thank you for bringing this to our attention. Hotel Management Team

    Dear valuable Guest, Thank you for sharing your feedback. We appreciate your positive comments on the reasonable pricing and acceptable room quality. We apologize for the inconvenience caused by the noisy location and the limited breakfast … Show more

    Amoun Hotel Alexandria
    22 June 2024
  • Shingo

    Reviewed: 31 May 2024 · Stayed in May 2024

    Verified review

    My room was wide for one,clean and cozy. The elderly porter was excellent,and all staffs were kind as well.

    Property response:

    Dear Mr. SHINGO, Thank you for taking the time to share your feedback regarding your recent stay at Amoun Hotel. We truly appreciate your kind words and are delighted to hear that you found your room to be spacious, clean, and cozy. It's wonderful to know that you had a comfortable accommodation experience. We are especially grateful for your recognition of our elderly porter and the entire staff for their kindness and excellent service. Providing exceptional service and creating a welcoming environment for our guests is at the core of what we do, and we are thrilled to hear that we were able to meet your expectations during your stay. Your feedback serves as a great source of motivation for our team to continue delivering exceptional hospitality and ensuring that every guest has a memorable and pleasant stay with us. Once again, thank you for choosing Amoun Hotel, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can assist you with or if you have any further comments or suggestions, please do not hesitate to reach out to us. Warm regards, Hotel Managment

    Dear Mr. SHINGO, Thank you for taking the time to share your feedback regarding your recent stay at Amoun Hotel. We truly appreciate your kind words and are delighted to hear that you found your room to be spacious, clean, and cozy. It'… Show more

    Amoun Hotel Alexandria
    3 June 2024
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  • Muhammad

    Reviewed: 8 May 2024 · Stayed in May 2024

    Verified review

    Location was good and accessible near to Cornish road

    Not value for money. Price was high without breakfast. Receptionist was not very likely to be friendly. Room was bit noisy because all the outside sounds were coming in the room. No coffee or tea maker in the room. No water also. Overall its room was high price without basic facilities.

    Property response:

    Dear Mr. Muhammad, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the convenient location of our establishment near Cornish Road. We regret to learn of the challenges you encountered during your stay. Please accept our sincere apologies for any inconvenience caused by the lack of value for money in relation to the room rate and the absence of breakfast. We strive to offer competitive pricing and provide a comfortable experience for our guests, and we regret that we fell short of your expectations in this regard. Furthermore, we are disheartened to hear about your experience with our receptionist and the noise disturbance in your room. Rest assured, we will address these issues internally to ensure a more welcoming environment and enhanced sound insulation for our guests' comfort. Regarding the absence of a coffee or tea maker, as well as the unavailability of water in your room, we acknowledge the importance of these amenities and will take your feedback into consideration for future improvements. We genuinely value your feedback as it helps us to identify areas for enhancement. We hope to have the opportunity to welcome you back in the future to provide you with an improved and more satisfying experience. Should you wish to discuss your concerns further or require any assistance, please do not hesitate to contact us directly. Warm regards, Hotel Management Team

    Dear Mr. Muhammad, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the convenient location of our establishment near Cornish Road. We regret to learn of the challenges you encountered du… Show more

    Amoun Hotel Alexandria
    9 May 2024
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