Reviews of بيت العز للشقق الفندقية - علم الروم Bet Elezz Apartments-Alam Elrom
Ras Alam Mohamed Fouad Street, Marsa Matruh, Egypt

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe hosts are very nice
Nothing , everything is perfect
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe cleaning and the furniture
Nothing
Thank you for such a lovely review! We hope to welcome you back again soon.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewThe stay was very comfortable especially for those who are looking for the quietness and relaxing, the flat is clean and the spaces are very good.
The location & facilities were away.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewI had a great stay at Bet Elezz. The owner is really nice and was super helpful with anything. The room was clean and spacious. I would really recommend this place, which is one of the few affordable in the area, and very good value for money. Thanks again!
Thank you for such a great review! We hope to welcome you back again soon.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewA very honest owner, clarity in communication and having the willingness to help. This is actually the most important part, apart from the cleanliness of the apartment and good furniture and amenities
The location is far from the center
Dear Hani, Thank you for your kind words about our honesty, communication, and willingness to help. We genuinely appreciate you taking the time to share your experience. It's our goal to make every guest feel at home, and we're thrilled to hear we achieved that for you. We're also glad you enjoyed the apartment's cleanliness, furniture, and amenities. We strive to maintain a comfortable space for our guests. We understand that the location might not have been ideal for you this time. since the all area under development, We value your feedback and will keep it in mind for future guests. Thank you again for your stay. We hope to welcome you back in the future! Best regards, Tee
Dear Hani, Thank you for your kind words about our honesty, communication, and willingness to help. We genuinely appreciate you taking the time to share your experience. It's our goal to make every guest feel at home, and we're thrilled to… Show more
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewIt was clean, the responsible person was very welcoming and helpful
So far from the city and any facilities, no elevator or staff to assist
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewNothing
Location
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewLocation is great near by all facilities, a Special thanks to Mr. Tamer for his professionalism, support and caring for all the group members.
Dear MohamedAzza, It is nice of you to recognize our place’s amenities and employees. It is nice to know that you appreciated your stay and also, the facilities made easy for you. Rest assured, we shall forward your appreciation to Mr. Tamer – he plays great attention to details in service delivery in our business. Please come back and we’ll be more than happy to serve you again! Sincerely, Bet Elezz-Alam Elrom Hotel Apartments.
Dear MohamedAzza, It is nice of you to recognize our place’s amenities and employees. It is nice to know that you appreciated your stay and also, the facilities made easy for you. Rest assured, we shall forward your appreciation to Mr. … Show more
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewExcellent stay
No thing
We truly appreciate you taking the time to leave a review! We hope to see you back again soon