Reviews of Castle Hostel

It’s location. It overlooks part of the city.

Poorly built. The design is really bad. Old/damaged furnitures. The walk-in shower/bathroom has no extraction fan. If you have diarrhoea or need to poop, then the whole room will smell. The bathroom door is a wooden one that’s poorly built. Can’t be closed properly. Plus, there is an unpleasant smell in the hall way or somewhere, can’t tell where that is from, may be they have used incense sticks or cleaning products with wired fragrance. The air conditioner has a moulded smell. The shared dorm looks like a storage room. Breakfast contains a boiled egg, a plain sandwich wrap(brioche), butter, and instant coffee/tea bag. Don’t even want to take pictures as I don’t want my phone to store horrible images.

It’s a nice hostel little place, exceptional clean for Egyptian standard! Mattress was too soft. Liked · I liked the staff especially the kind manager! Big rooms, big place to walk around, nice view, nice little hangout area, breakfast was nice. Cheap acco good value!

Disliked · The mattress hurts my back a lot! It was super hot for me so I’m middle of the night I had to leave cause I was just sweating. I told the night manager , no reaction. Next day I told this the manager and she said there is actually aircon 🥶 When I arrived 5am in the morning I didn’t have any booking. So I still got charged by the property 500egp in cash for whole day, what made me feel unappreciated for a super short night. Nothing that can’t be fixed! I come back :)

The staff were really friendly.

It is an old building so there were lots of bare wires / holes in walls etc. It was cheap so we can't complain as you get what you pay for. The lift on the way up scared our boys more than anything as it was very rickety 😬

The location is good and even if the place looks shady (including the building and the elevator ride) after exploring the city, i believe this neighbourhood is generally safe. There was 24-h staff that were generally ok.

Everything was old/ worn off (passably clean but too worn off to feel clean) and the room felt like a room in a private larger apartment. I was texting the staff in advance asking for advice for booking tours to Giza pyramids but did not get a reply. I don’t mind much the noise but there was zero noice isolation and it is on a really busy interesection with beeping 24/7. One of the evenings there was a kid crying and running around for some time around midnight (not sure if it was another guest). The breakfast was just an omelette and bread.

I liked everything.

Safe and accessible location. The place was nicely decorated and nice environment with nice view of the Nile

All felt ok

Excellent location, also the rooms are on the 16th so the noise from the street can be tolerated much better than in other hotels. In general I'd say its a very good value for money option. Staff is also super helpful.

Walls could use a bit of repainting.

Great location and since it's on the 15th floor you can get a view of the downtown cairo and nile river. Friendly, welcoming staff. Reached there early in the morning. Was thinking of staying in the lobby until check in but they prepared the room for us early and we checked in at 7 am. Was grateful for that after a long flight. Included breakfast was decent.

The room could have been a bit cleaner..

Good staff, location is great

Minimum facility

Old building. I didn’t found it hygienic.

Location is nearby

Good location, near the bus station and Egyptian Museum. Affordable.

Noise - Room is poorly insulated so we could really hear the noise from the streets.

The staff at the hotel were very friendly and helpful, which made the stay pleasant. The rooms were below my expectations in terms of comfort and condition, but for the price, it was okay. Good service overall, just a bit of room for improvement on the accommodations.

I didn't like it at all. They're scammers with kind faces and gestures. But they trick you and charge you your card. Then they tell you the payment has been canceled, and finally they make you pay in cash. Before you know it, you've already paid twice. On top of that, they paid terrible service, with a shower that makes the toilet wet, dirty sheets with stains, and pillowcases that smell like hair and aren't washed. The experience was horrible. We booked two nights, but in the end, we only stayed one. And they didn't refund us for the two charges or for the night we ended up not staying.

They're scammers with kind faces and gestures. But they trick you and charge you your card. Then they tell you the payment has been canceled, and finally they make you pay in cash. Before you know it, you've already paid twice. On top of that, they paid terrible service, with a shower that makes the toilet wet, dirty sheets with stains, and pillowcases that smell like hair and aren't washed. The experience was horrible. We booked two nights, but in the end, we only stayed one. And they didn't refund us for the two charges or for the night we ended up not staying.

Not as expected. It doesn't deserve this high rating. 1/ I booked it with a cot. They have no cot 2/ 16th floor, the lift goes until the 15th floor, and you need to continue on foot. Not convenient with a stroller 3/ I asked for an early check-in (between 3h00 and 4h00) as the arrival time of my flight is at 2h00. The owner accepted the condition of the available room. Whoever when we arrived, they asked us to pay an extra night at a price already higher than the proposed price on booking.com 4) Very limited breakfast (one egg, one piece of bread, one jam, one butter, one cheese). I asked the first day for an extra egg for my baby, and the owner/responsible person told me that normally it's one egg/person! I decided to have breakfast outside the next day. 5/ The overall status of the room, furniture, bathroom... is very old and not well maintained

Very cute and clean place! My husband was nervous at first, but the kind lady owner put him at ease right away. She was so sweet. We were also allowed to leave our luggage all day after checkout. Highly recommend!

Wrost hotel I have ever seen I book 3 night but I stay only 1lnight then leave

Just a heads-up: this is actually a hostel, not a hotel, which is important to know before booking. That said, our stay was pretty good overall! The location is great - right in the heart of downtown, so everything is easily accessible. The place was decently clean, and the staff were super friendly and helpful throughout our stay. We also had a nice city view from the balcony, which was a bonus. With the weather hitting 36°C when we arrived, we were really grateful the AC worked perfectly!

The Wi-Fi was a bit unstable at times, which can be frustrating. Also, finding the entrance was a little confusing - it’s tucked away and located on the 16th floor of the building, so we had to ask around to figure it out.

Castle hostel exceeded my expectations. The staff were incredibly welcoming and friendly, making me feel right at home. The beds were exceptionally comfortable, with high-quality mattresses ensuring a great night's sleep. Its central location made exploring Cairo easy and convenient. Highly recommended!