Reviews of Chez l'ami hotel
X4HV+PCR, Nazlet El-Semman, Al Haram, Giza Governorate 3514610, Egypt, Giza, 3524610 Cairo, Egypt

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Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewthe breakfast was amazing, with view of the pyramids The host family is super friendly and welcoming. The driver is very professional and the offer a wide variety of options to do in Cairo.
nothing everything was perfect.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewHannah has been great and I felt very welcomed. The room was good enough for 2 nights, very spacious. Breakfasts were fantastic, you can grab and and have it on the rooftop looking at the piramids. I also got a free transfer from the airport to the hotel.
Cleanliness could be better Air conditioning was not very efficient
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified review"Excellent place and location, with a stunning view of the pyramids — and above all, impeccable cleanliness."
nothing
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewGood
Good
Thank you so much
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewPerfect location and beautiful rooftop. The room we initially booked was not available but Sara went above and beyond so we feel comfortable. Do not hesitate to ask for a meal, the home cooked lunch we had on the rooftop was one of the best we’ve had in Egypt.
Nothing
thank you so much for your lovely words
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewWarm, clean, comfortable and convenient room
thank you so much for your lovely words
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewChez L’Ami Hotel in Giza was great. The hotel was clean and nice. It had a good balcony, and the Egyptian breakfast was delicious. The rooftop terrace had a fantastic view. The staff was really friendly and always ready to help. I definitely recommend this hotel.
thank you for had you and your feedback wish see you again
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewThe breakfast is good! Especially when you can have breakfast while seeing the pyramids! The location is great, just 10 minutes walk to the pyramids.
thank you for your feedback wish see you again
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewThe pyramids view from Terrace is so awesome. The hospitality is good, and friendly. They have a microwave, so if you can heat your food. It's near the Grand Egyptian Museum, about 30 mins far.
Thank you so much for your lovely words, we are happy you enjoyed your stay with us. It is always your home when you visit Egypt - Chez l'ami Team
Reviewed: 1 December 2024 · Stayed in December 2024
Verified reviewAn elder women welcomed us she has such a great smile gave us dates as welcome gift. Hana is very communicative person and reached us before we went to their place. Even offered is to make Turkish coffee. Rooms are very nice equipped with mini fridge and beds are so comfortable. Beautiful view on the terrace and Its really the best option for its price. Pyramids are so nearby (which you can go very early to avoid crowds.) They kept our luggages safe till we wait for our bus. Very trustworthy and warm people.
Altough they offer somewhat competitive tour prices one of the staff gave us different pricing and was so pushy about selling tour packages (300% above the normal service price and even double price for breakfast which is clearly written on booking...) That confused us and we decided not to use any of the services.
Hi Efe Thank you so much for your feedback. We love to hear from our guests as we are taking onboard the feedback as a learning method and this allows us to improve our services. Of course the ethic is very important to us. Please be aware that we will make sure that this will be actioned. Thank you so much for your lovely words, I will make sure your words are passed on to my Mum and my sister Hana.
Hi Efe Thank you so much for your feedback. We love to hear from our guests as we are taking onboard the feedback as a learning method and this allows us to improve our services. Of course the ethic is very important to us. Please be aware… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewThe location was excellent with a view of the pyramids from our balcony and excellent view from the roof top. The staff were very helpful and friendly. Hana spoke excellent English and was very prompt with her responses to my messages. The breakfast was traditional and was cooked fresh and served either in the room or on the roof top. The room was very large with a seating area and a dining table. The fridge worked well which is a bonus for keeping water chilled and the bed was comfortable. Excellent value for money.
The hot water pressure in the shower was not great. I can only assume this was due to our room being on one of the upper floors. The is no lift so heavy bags had to be carried upstairs. No big deal but be aware.
Thank you for your feedback. We are so sorry for what happened about the hot water issue. We have called the plumer and he has fixed the issue with the hot water. I wish you had told me about the issue during your stay as I would have organised for it to be fixed it immediately
Thank you for your feedback. We are so sorry for what happened about the hot water issue. We have called the plumer and he has fixed the issue with the hot water. I wish you had told me about the issue during your stay as I would have organ… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewGreat location 10-15 min walk to entrance of the Pyramids ( below the Sphinx ) and a 100 EGP Uber Taxi ride to the Grand museum GEM . Room was large and clean , comfy bed , Good pressure and hot water to shower .TV has a good film channel in English Staff friendly and very helpful , Special Thanks to Hannah and Sarah for your help ( apology if name not quite right ) Good Breakfast , sets you up for the day .Recommend taking it on the roof terrace with breathtaking views of the Pyramids The terrace is also a good location to see the sunset and for watching the sound and light show Please note there are 80 steps from the ground floor to the roof terrace , i have bad knees and i managed ok The hotel is down a little lane taking you away from the main road and some of the noise of Cairo . Look out for the 6 October shop on the main road to the left of it you will find the lane which leads to the hotel Will recommend to family and friends and if lucky enough to visit Giza, Cairo again will be my first choice
Having to leave and travel home . Can't think of a bad thing to say about the place . The staff were great and was always happy to help , any little problems was sorted quickly . Highly recommended .
Thank you for your feedback. We are so happy to help you any time. We are looking forward to seeing you again
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewLocation is very good. 10 minutes walking from the pyramids Amazing view from the roof top
A little bit dirty, Hot water wasn’t working properly, I asked for a vegetarian meal and they gave me vegetables and meat, NOISY, traffic was very bad and there was a COCK keeping us awake at all the time,
Thank you so much for your feedback and for choosing to stay with us! We’re happy you enjoyed the great location and the rooftop view of the pyramids — it’s truly something special. About the meals, we served one vegetarian and one non-vegetarian dish as requested, and we always do our best to accommodate everyone’s preferences. Our team checked the hot water during your stay and everything was working fine, but we’re sorry if there was any confusion. The area can be a bit lively with traffic and local sounds like the rooster, which is part of the unique atmosphere here near the pyramids. But our hotel is known for being very quiet Thanks again for your comments — they help us keep improving. We’d love to welcome you back for an even better stay next time! 😊
Thank you so much for your feedback and for choosing to stay with us! We’re happy you enjoyed the great location and the rooftop view of the pyramids — it’s truly something special. About the meals, we served one vegetarian and one non-veg… Show more
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewreal good owner and breakfast
thank you and appreciate your review I miss your morning
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewThe property is located in front of the pyramids. With an incredible view and a very nice terrace. Anna, the owner, helped us a lot. She even sent us a driver to the airport. All very friendly and helpful. More than a hotel, it feels like a family. I would come back quietly.
The bathing space could be a little bigger.
thank you for your review and always improve ourselves to make you happy 😊
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewFriendly staff, very kind and warm service. Good location, from hotel to pyramid ticket office is about 10mins by walk. The room is newly renovated and it's very clean. The room is big with all necessaries for your short or long term stay. The roof is a very good location for viewing the pyramid, especially the sunset. Special thanks for Miss Hana, she is a very nice and kind lady. Finally the breakfast is also very good. It's far beyond our expectations and it's absolutely valuable for what you pay. I highly recommend it to those who plan to visit the pyramid and grand museum.
Hi Bing Thank you so much for your lovely words. I will make sure that your lovely words are passed to Hana, my Mum and all the team. It is your home any time you are coming back to Egypt again. Best Regards Mo Khattab
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 2 October 2024 · Stayed in October 2024
Verified reviewBig spacious and very clean room. The older lady who took care of us didn‘t speak much English, but was super nice and even made us a very earl breakfast before leaving on a day trip. The hotel has a nice rooftop with great views and it is very close to the Giza pyramids.
The airconditioning in our room was very noisy. Impossible to turn on at night, because we couldn‘t sleep with the noise, so it got quite hot in the room at night. Side note which is not directly related to the hotel itself, but was organized with their help: we had a day trip with a guide Ahmed whom we didn‘t like much at all, as he didn‘t seem genuinely interested in either us or the conversation, nor in explaining more than the things one could read in any guide book. Not recommended.
Thank you so much for the feedback. Thank you so much for providing more info when we contacted you. As we discussed, we will avoid using him next time and the air conditioner has been fixed.
Reviewed: 24 September 2024 · Stayed in September 2024
Verified review•Due to an issue with the bed in the room we booked, they upgraded us to a spacious family suite. •On the last day, they extended our checkout time to 3 p.m. •Breakfast on the rooftop with a view of the pyramids was nice. •We received fresh water daily. •Clean sheets and pillow covers. •We checked two rooms, and the air conditioning and other equipment seemed relatively new. •Even though we arrived late at night, they stayed in contact and helped us check in.
•The entrance was a bit hard to find. •The bed with the issue was still fairly new, so with some improvements, the first room could have been comfortable too.
Hi Kazusa Thank you so much for taking the time to write feedback. I am happy that you like our new room. we are always flexible for early check-in or late check out. If there is no new booking we are always happy to offer that. Our team is always happy to stay to meet our new friends. We are working on the entrance. We have sent a letter to the government to get permission to have a big sign for the hotel. The first room you checked in to, you were the first guest to stay in this room. We have just built new rooms and this room was a new one. We are sorry about the bed and we fixed it the next day. Thank you so much Mo Khattab
Hi Kazusa Thank you so much for taking the time to write feedback. I am happy that you like our new room. we are always flexible for early check-in or late check out. If there is no new booking we are always happy to offer that. Our team … Show more
Reviewed: 21 September 2024 · Stayed in August 2024
Verified reviewAll, the ambient, people, views, food, services...
thank you.. wish see you again
Reviewed: 17 September 2024 · Stayed in July 2024
Verified review