Reviews of Cleopatra Hotel 3 stars
Saad Zaghloul, 81511 Aswan, Egypt
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Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewLocation is convience and close to old market. It was quiet neighborhood.
We had to leave at 8 AM, the breakfast was not servered until 7:30 AM. The staff were very slow.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThe location is perfect. Markets and restaurants are all close by. Right in the heart of aswan. Staff is very friendly. Mona at reception was very helpful. Rooms are decent sized. Overall definitely worth it.
Room furniture feels a bit dated.
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewVery comfortable bed and soft pillows. Large shower with strong water flow. Decent breakfast. Located on side street off the souq with no traffic, so quiet except for barking dogs, which I don’t think the hotel can do anything about.
Wi-Fi was spotty.
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards , Hotel Management
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewCleanliness
No wifi connection
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewGood location. Clean.
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewvery nice location and kind stuff. recommend to stay!
the floor of the bathroom is a bit wet.
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to… Show more
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewStaffs are all so friendly and helpful. Location, to me, is also good, smack right next to the lively market. However, to others, that can be too hectic for the liking.
Room is old. Sometimes, my shower only has hot water, which was a bit annoying. And breakfast is very limited.
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewLocation was very good, walking distance from Station, Boat/cruise is also walking distance, Hotels are available nearby. Hotel was clean and no noise.
Breakfast was not buffet but with fixed menu with limited items. There was no tooth brush, no water, no table tissue in the room, mini pack shampoo were provided but with the price Customer deserves better amenities.
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewThe Front Desk clerks, Mona & Omnia were EXCEPTIONAL. First rate information and help with everything!
It was a little too hot.
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards , Hotel Management
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to… Show more
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewThis hotel is terrific! Great location too. Dont let the front street fool you! It’s beautiful inside. Omnia welcomed us so warmly and took care of everything. The entire staff was ready at a moments notice to help with anything we needed! They even brought ice to our room. Omnia also speaks perfect English as do other members of the staff there. It’s a great value for such a hotel and location. It’s also near lots of local food places.
No suggestions at this time
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to… Show more
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewRoom is nice
Bathroom is small
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests… Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewThe doorman service in the hotel is good.
For some reasons, we had a serious misunderstanding. I finally chose to call the police. Finally, the boss in Cairo solved our problem and they apologized.
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests… Show more
Reviewed: 6 July 2024 · Stayed in April 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewThe location was really close for the market
They didn’t tell us about the light cut
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that gues… Show more
Reviewed: 3 April 2024 · Stayed in February 2024
Verified reviewThe location was not bad - proximity to the train station.
The room was not upto our expectation (or the price). No views whatsoever though. We also had some power cuts. The breakfast was extremely limited in what was provided. The staff appeared to be very rigid.
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that gues… Show more
Reviewed: 25 March 2024 · Stayed in March 2024
Verified reviewClean and nice staff! Next day we had to go to Abu Simbel at 4am and i ask about breakfast because was included on price and they give the breakfast in nice bags with the name of hotel!!!! I love it and the bags are good for using for personal things! Thank you! I recomanded this hotel! 🙃
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management
Dear valued guest, Thank you for having chosen to stay at Cleopatra Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able … Show more
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewnone only the location is not bad.
It took me two times and 1.5hour just to checkin. The first time they can not find the booking info finally they found, electricity down. This is not my first time to Aswan so I understand it. The hotel promises to give one room immediately when I returned. But after I returned again they can not find my order. Finally they finished checkin but the first thing is to ask my tomorrow schedule to push their trip to Philae. Without telling me breakfast infor and others. I got angry and went to the room. After a while I found the water tube is broken. They fixed once but when I returned somewhere else was broken again. Finally after several hours I got a new room. Just fall a sleep. For hardware the Aswan hotels are all can not match the price standard so I have a preparation. But you can not expect a worse experience than this.
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewReviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified reviewonly Abu , receptionist he was very helpful and nice.
everything, very noisy they smoke inside the hotel. leaking water in bathroom make noise all night The hotel is very old we couldn’t sleep all night because of the noise from the other room and outside. the breakfast was less than one star . if u are vegan nothing to eat .
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management
Dear valued guest, Many thanks for taking the time to complete review about {{ Cleopatra Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that gues… Show more
Reviewed: 21 February 2024 · Stayed in February 2024
Verified reviewReviewed: 16 February 2024 · Stayed in February 2024
Verified review