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Reviews of Elite Grand City

6 El Tahrir street , Downtown, 11311 Cairo, Egypt

#520 of 756 hotels in Cairo

Guests' Choice

Review Score

Based on 71 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.3

  • Free Wifi

    7.0

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Showing 1 - 25

  • Reviewed: June 29, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    He is B&B not hotel , small apartment, good location and staff. The problem without address

    Stayed in June 2025

  • Reviewed: May 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very good

    Very good

    Stayed in May 2025

  • Reviewed: October 12, 2024

    7.0
    Good overall
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel this time did not have WIFI - which is essential for me. Hard to check in early even if reported earlier. The price is average. The shower needs fixing for better water flow.

    Size of the room Everything is tidy and clean Location of the hotel

    Stayed in October 2024

  • Reviewed: August 11, 2024

    8.0
    Excellent Location - Good value for Money
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    - This time we were offered somehow smaller room, it's not very convenient for moving around with stuff and bags, but it's good for light travellers. - The towels were not 100% clean. - The pillows are not very comfortable for a good sleep (70%) - personal opinion.

    - The location is in the center of cairo - definitely an advantage. - Welcoming staff " Yassin " and he checked us earlier than we should. - Facilities are clean. - Great price. - Very good room equipped with AC.

    Stayed in August 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed sheets could be more clean AC is good but might need maintenance in the summer hot days Wifi is not stable all the time

    Location is excellent Friendly Staff Check in early is available Room space Price is good according to the stay

    Stayed in April 2024

  • Reviewed: March 8, 2024

    6.0
    The stuff is helpful, but the rooms are small and not clean. There is no Wi-Fi in the rooms.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 11 nights

    The stuff is very friendly and helpful, however the rooms are small and not as clean as they should be. There is no Wi-Fi in the room and the internet is unstable as well (might be general issue in the city).

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    It was very nice stay
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very helpful and very professional

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stuff were very nice especially zezo was very kind and helpful The view also was fantastic at night especially and the location very central

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    The place can be cleaner than how it is now.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Since it’s a downtown location it was noisy but more than usual.

    The location was very central and close to everything. The staff were very friendly and helpful. The beds are comfortable. The view was amazing.

    Stayed in January 2024

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    Staff friendly, location.

    Stayed in November 2023

  • Reviewed: December 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was so helpful. location is very impressive, near to everywhere u want and has a good vipes. Room is simple and satisfied for your soul.

    Stayed in December 2023

  • Reviewed: November 7, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist were too helpful and friendly, Ezz and Seif . Also, Mum Safia . The location is very near to everywhere.

    Stayed in November 2023

  • Reviewed: June 17, 2025

    1.0
    Very bad hotel experience - Rude & aggressive stuff -Not recommended at all
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very bad hotel experience. From the moment I arrived, everything was disappointing — the entrance of the building was dirty and in poor condition. The elevator was unsafe and not suitable for human use. At the reception, the staff member (Seif) was extremely rude and disrespectful when I asked to pay by card. He told me card payments were not accepted, and when I suggested paying via Instapay transfer, he demanded an extra amount under the excuse of “withdrawal fees” — which I refused. Additionally, the taxes shown on Booking.com were inaccurate, and the actual amount charged at the hotel was higher. And for the room: • There were no towels at all • No kettle • The balcony wouldn’t close, and the window was broken and wouldn’t shut properly • The noise levels at night were extremely high Honestly, the staff they hire are damaging the reputation of the place. They don’t treat guests properly or respectfully, and many reviews on Booking.com mention their rude and unprofessional behavior. This was a very bad experience, and I absolutely do not recommend this hotel

    Nothing

    Stayed in June 2025

  • Reviewed: February 22, 2025

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff lied about the room that I booked and instead said that the room I booked was already booked and staff wasn't professional

    No thing at all

    Stayed in February 2025

  • Reviewed: February 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    You are toop , I liked the people who work at reception. Of course Yousri, he showed us Cairo and Alexandre, a good man, thank you from the bottom of my heart

    Stayed in February 2025

  • Reviewed: October 23, 2024

    3.0
    I don’t recommend it
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No Safety , poor cleanliness and not nice treatment. It was not a hotel, it’s a motel in an old building with just few rooms (7-9) in the fifth floor with an old left without a door

    Good location

    Stayed in September 2024

  • Reviewed: October 8, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Once of the worst hotels I have stayed in cairo downtown However the price wasn't that cheap I didn't expect something fancy But its really frustrating I wouldn't stay there again even for free

    Literally nothing

    Stayed in October 2024

  • Reviewed: October 5, 2024

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was super dirty. We wanted to have another blanket because it was dirty. And they again bring us another dirty blanket just added parfume ?? After this night I experienced allergic reactions. I’m gonne add photos.. I don’t recommend anyone to stay here even if it’s free. Besides all these it has a good location unfortunately..

    Stayed in September 2024

  • Reviewed: September 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can't say I didn't like the building and the entrance to the hotel, as a local I'm accustomed to it, but a foreign guest might find it eery and dark.

    The location is worth it all. And the place is actually not what you'd expect. I was surprised to find such. A good quality hotel at such a nominal price. No wonder this place is rarely available and almost sold out always.

    Stayed in September 2024

  • Reviewed: September 22, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant

    staff

    Stayed in September 2024

  • Reviewed: September 21, 2024

    5.0
    I will not stay again
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This is a small motel in a very old building. The entrance and the appearance are dirty and ugly. The left is old and not safe at all, very old type. The room is ok for the price. The extra charges are too high (25%). The motel can be rated at one star.

    The location

    Stayed in September 2024

  • Reviewed: August 22, 2024

    10
    Exceptional
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thanks a lot Ezz at the reception

    Stayed in August 2024

  • Reviewed: August 4, 2024

    1.0
    Horrible experience and rude staff
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 9 nights

    A very long list of what went bad. Would not recommend it to anyone. My flight was delayed, so I was arriving a day late. When I informed the hotel manager, he threatened to give my room which I booked to someone else. I had to convince him not to. When I arrived I was shocked by the state of the entrance and lift. There were exposed wires everywhere and dirty. The stairs had no lights. The lift had no door. I could see the inside of the lift which had wires everywhere and a motor oil can on top of it. Very dangerous lift for children. The rooms were not ready despite me coming a day late. Additionally, he was asking for more money to cover taxes. However, when I booked the room, taxes were included. He blamed booking.com and asked for more money, which I didn't give. The rooms were dirty. The toilet had stains and the toilet door was broken. Whenever I went to the toilet, I had to ask one of my family to open it again. I stayed for 9 days and he said someone would come and fix it but no one did. The shower head was broken in both rooms, and the roof was leaking into the toilet. The bed sheet was dirty and the drawers were broken too. The rooms were extremely noisy, I could hear all of the Cairo traffic throughout the night. I booked my room with breakfast but tea was not included or water. When I asked, he said it was extra money for tea and water. One day the lift didn't work, so we had to climb Staris to the 5th floor, my wife is asthmatic and this was hard for her. I asked the hotel manager to fix it but he was very rude. Would not recommend it to anyone. Very dirty, dangerous and rude staff. Stay away!!!

    The AC units were good and responsive.

    Stayed in July 2024

  • Reviewed: June 30, 2024

    10
    I will be back. Its awesome 🤗
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The manager is very kind and polite. He help me a lot. The rooms are very comfortable and clean

    Stayed in June 2024

Showing 1 - 25

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