Nothing

Exceptional stay, wonderful view, very polite and generous receptionist that upgraded the room to a pyramids view for free, they a professional and always smile , nice breakfast on the roof with a fantastic view of the pyramids, very clean room, we enjoyed our time a lot

Stayed in August 2025

We like everything

Our experience at the hotel was excellent. The reception staff were always very kind and welcoming, always with a smile, as well as all the restaurant staff. The room was spotlessly clean, and the view from the terrace is simply breathtaking, with a direct view of the pyramids. Breakfast was delicious and varied. We also booked the pyramids tour with them, and it was a great decision: both the guide and the driver were very friendly, and the guide explained the history of the pyramids in great detail, which made the experience even more enriching. Overall, a highly recommended place to stay and fully enjoy the visit to the pyramids

Stayed in August 2025

Bathrooms were too small

Stayed in August 2025

Nothing

Liked the location, and convenience , awesome views to the Pyramids.

Stayed in August 2025

Nothing at all

I liked the location and the views

Stayed in August 2025

There was absolutely nothing I didn’t like.

Would firstly like to say, a massive thank you to Anna, she was incredible throughout our stay! Our stay at this hotel was nothing short of incredible, and it truly made our honeymoon unforgettable. From the very first moment we walked in, we were welcomed with smiles, kindness, and such genuine hospitality that we instantly felt at home. The staff are some of the friendliest people we’ve ever met, always ready to help, always checking in to make sure we were happy. One of the biggest surprises was that the hotel upgraded our room in honor of our honeymoon. The gesture was so thoughtful and generous, and the room itself was absolutely stunning, spacious, beautifully kept, and with an incredible view of the pyramids. Waking up every morning, pulling back the curtains, and seeing that breathtaking view right outside our window was an experience we’ll never forget. It felt magical. The unlimited drinks were such a treat as well, making our evenings extra relaxing and enjoyable. But what truly sets this hotel apart is the way they made us feel. We weren’t just guests; we were cared for. Everyone we met was kind, attentive, and went out of their way to make sure we were comfortable and happy. If you’re considering staying here, do it. Between the incredible views of the pyramids (honestly some of the best you’ll ever find), the amazing food, the endless drinks, and the warm, genuine hospitality, this place has everything you could possibly hope for. Our honeymoon was made even more special thanks to this hotel, and we will forever be grateful for the memories we created here. We can’t wait to return one day, and we recommend this hotel to anyone looking for an unforgettable stay.

Stayed in August 2025

Nothing

The location

Stayed in August 2025

It's almost nothing I didn't like, but I would say it would be super nice if they provided extra towels and had shampoo and conditioner in the bathroom. They should add a safe in the room. Moreover, enhancing the food served in the restaurant, especially the Egyptian breakfast, it can be way better in taste.

The staff is very nice, helpful and welcoming. A very nice view of the pyramids from the rooftop. The stuff is always smiling and always tries to make you happy and help you. The beds are very good, the same as any famous hotel. Mr. Seif offered us to stay in another room to refresh and rest while our room gets ready since we wanted to do early check-in, but the room wasn't available yet. They have billiards table and mini gym. Overall, it was a very good experience. I highly recommend it.

Stayed in August 2025

We had a fantastic experience at this hotel. The staff were incredibly kind and welcoming, and they went above and beyond by upgrading us to a better room. From our balcony, we had a breathtaking view of the Pyramids, which made our stay truly unforgettable! The rooftop restaurant also offers panoramic views of the Pyramids - perfect for enjoying a meal with a spectacular backdrop. Additionally, we loved the lovely view of the beautiful garden of the hotel across the street (Marriott Mena House).

Stayed in August 2025

The staff greeted me with such genuine warmth, offering fruits and drinks that made me feel instantly at home. Their service was excellent, always attentive and eager to meet the customer needs. The location itself is unbeatable—perfect for taking in the breathtaking view of the Pyramids of Giza.

Stayed in August 2025

The room facilities are poor, our door wasn't working, room was not as clean as I would expect it to be.

The staff were incredible and accommodating. Very friendly and willing to support at every moment.

Stayed in August 2025

The balcony was small

Everyone was so nice, service is excellent.

Stayed in August 2025

I saw other reviews saying there wasn’t hot water but I realized that the hot water opened in the other direction and it was extremely hot. They room might need some remodeling but was ok

The location was very convenient in Giza close to the pyramids and the new GEM museum. The view from the rooftop was spectacular and the breakfast very complete. Top of all was the great service from all the staff. Chat, Rana, Mena and Omar were always happy to help. They took care of everything and helped us with the drivers and tours. Also the guys from the rooftop restaurant very nice.

Stayed in August 2025

In the bathroom there was lots of bottles of small shampoo only and one bar of soap. Would rather there was shower gel and bubble bath.

The hotel had clear view of the pyramids. The communication from the hotel was great I was only staying one night they organised an airport transfer pick up and drop off. Staff were very friendly and helpful they carried my luggage to my room, I had a welcome drink when I arrived, I had an early flight in the morning and there was the option of having an earlier breakfast at 6.30 am before usual 7am I was quite tired in the morning and came down close to my pick-up time so they provided a breakfast to go that was really appreciated. I would stay here again.

Stayed in August 2025

Everything was AMAZING

The views 😍 amazing, staff very friendly and polite. We will back. 100%100 Recomendando Gracias team.

Stayed in August 2025

There was no hot water in our room

Good view of the Pyramids.

Stayed in August 2025

Only wasn’t comfortable

Location, staff and breakfast

Stayed in August 2025

Fantastic location! The rooftop bar is maybe the best of all in the sorounding area. View on the pyramids is gorgeous! Food is exceptional. Staff is super friendly and helpful. Site seeing arrangements at the reception.

Stayed in August 2025

I was there for a short break of one day for my next flight the staff are amazing they were very helpful sorted out anything i needed i would like to thank rana and omar for there smiles and good energy and i would like to thank menna for being there when ever needed as a good English speaker also which was a bonus would definitely book again

Stayed in August 2025

Nothing

It’s conveniently located near all the tourist attractions in Cairo. The staff is incredibly friendly and always eager to help. Mazen was fantastic; he assisted me in planning and booking my guided tours around the city. Mena was always happy to assist with a smile.

Stayed in August 2025

There could be more soundproofing for the balcony doors and a bit better quality breakfast would be great!

The hotel has an amazing view of the pyramids and some of the best service I’ve ever received from their staff. They are highly responsive and take care of every detail including tailoring and organizing tours. I highly recommend a pyramid view room, as it is amazing value for the comfort and balcony. The air conditioning works great, and the hotel is very conveniently located close to the pyramids and GEM. Highly recommend this hotel to anyone coming to Egypt!

Stayed in August 2025

The booking.com listing said free airport shuttle which was one of my top criteria for booking, however only the airport pickup was free and the airport return shuttle was $20. This was just a missed expectation.

The staff was incredibly friendly and helpful! They coordinated tours, and even packed snacks for the tours we booked. Very attentive!

Stayed in August 2025

No hot water ever night. It would come here and there

Everyone was very accommodating, they upgraded my room to a suite. They offer airport pick up complementary. The overnight guy Aug 5 2025 forgot his name make sure everything was well, he went out his way to do what he could for me. Rana and Menna was very pleasant and patient. The upstairs restaurant was great and so were the guys. The place is better than on pictures.

Stayed in August 2025

As it's Cairo, expect some street noise at night.

I had a great stay at Gaiya Pyramids Hotel. The location is perfect, with the best view of the pyramids right from the hotel. The staff were amazing—always helpful and ready to assist with anything we needed. The breakfast was tasty and had a lot of options. The room was clean, comfortable, and beautifully decorated. We also booked tours through the hotel, which were well organized and led by a friendly and knowledgeable guide. Special thanks to Mena and Seif for making our stay even better!

Stayed in August 2025