The food was bad

The location and the staff were helpful, rooms was little bit old but clean and comfortable

Stayed in August 2025

The bungalow was a bit older than I expected

Very kind staff, the food was really good

Stayed in August 2025

The restaurant wasn't the best. The air conditioning was ineffective and had to hunt for a table, then plates and then cutlery. Although the omelette cheff was friendly and remembered my order. At times the juice and water dispensers were empty and on one occasion the staff responded rudely and carried on talking on her phone. There was also a couple of occassions when the restaurant staff were arguing with each other in front of guests. Not professional. We had a deluxe room which was a decent size. However a couple of things could be improved. In order to plug the kettle in you had to put it on the floor to reach the socket. The air conditioning was effective but could only turn it off by the switch which I could only reach by standing on a chair. There was also a leak from upstairs in the bathroom with water coming through the light. This continued throughout our stay despite it being reported on more than one occasion. Evening entertainment was not the best. And when we didn't attend the foam party, the girl was rude to my husband about us not attending.

Can't thank our cleaner Mohammad Ali enough for keeping our room spotless and entertained with his towel designs. He couldn't have been more helpful or accommodating.5 stars for him. The reception staff were friendly and responded well when questions were asked. Also 5 stars. Also the bar staff in reception were pleasant and helpful. Location was fantastic, easy access to the beach and a short stroll into the main Naama strip.

Stayed in August 2025

Food was basic

Beach Staff

Stayed in August 2025

I visited same place 23 years ago and lots of things,restaurants by the walk and interior need renovation

Location,beach,middle of Nema bay ,price not bad

Stayed in August 2025

The taste of food. Though lot of quantities and varieties but the cooling and taste quality need améliorations for a 4* hotel

Reception greetings Hospitality Room service & cleaning Beautiful beach Nice pools

Stayed in August 2025

There were two things that I didn’t particularly like. First, the Wi-Fi service was unavailable throughout the hotel, which was quite surprising for a place of such a high standard — I definitely expected the presence of internet connection. Second, while the quality of the food was excellent, the quantity and availability were an issue. Once a main dish ran out, it wasn’t replenished with the same item, but rather replaced with a less popular alternative. This meant I had to arrive before the restaurant even opened and wait to be among the first in line just to get the dish I wanted. If I showed up just ten minutes after dinner started, for example, some of the main options would already be gone and replaced. On top of that, due to how crowded the dining hall got, it was exhausting trying to find a table inside the air-conditioned area. Part of the issue, to be fair, seemed to come from guests overloading their plates with more than they could possibly eat — often leaving half of it to be thrown away. I believe the restaurant could manage this better, perhaps by ensuring that all main dishes remain available throughout the meal period. That said, the quality of the food itself was truly excellent.

The hotel was exceptional in terms of location — right in the heart of Naama Bay's promenade, yet perfectly tucked away from the noise and hustle. The swimming pool was spacious and clean however needs little maintenance, and the beach was simply breathtaking. The staff were highly professional, always warm and welcoming, and went above and beyond to assist with anything we needed. The rooms were clean, comfortable, and equipped with powerful air conditioning. Housekeeping services were top-notch. There were different nightly shows catering to all age groups, adding to the vibrant atmosphere. In terms of value for money, it truly exceeded all expectations. Overall, it was a wonderful stay — for the first time, I genuinely felt as relaxed and comfortable as I would at home. I’ll definitely be coming back again!

Stayed in August 2025

The room was not provided with clean blankets. • There was no electrical iron available. • The dry-cleaning service closes at 8 PM, which was inconvenient. • The food was not of high quality and did not meet expectations.

The beach and the sea

Stayed in July 2025

Poor hygiene

Perfect location

Stayed in July 2025

Restaurant

Rooms, location, front desk, room service, food, pool, beach

Stayed in July 2025

There was no much varieties in the dinner

The location of the rooms is excellent, it's near the sea, pool, and the restaurant. the stuff was very helpful and the sea was superb

Stayed in July 2025

The beach wasn't clean but I know it's not from the hotel

The staff are perfect specially Ms. Aya in the reception she was so helpful, so nice and respectful. and also Mr. Ahmed Taha receptionist, And Mr. Mohamed Saber the manager. Also Mr. Ahmed Ismail restaurant manager, Chef Reda the executive chef are perfect, helpful and so respectful, they creat a Positive and cheerful atmosphere thank you

Stayed in June 2025

Room is good size,

It’s good, and location its amazing close from all city centre

Stayed in June 2025

No WiFi in the room. Tv not working. Very poor lighting in the room. Breakfast and dinner quality and overall service at the hotel restaurant was average.

Room housekeeping was outstanding thanks to Mr. Mohammed who was trustworthy, thorough and ensured our room was cleaned to a very high standard. Location proximity to the beach was great. Reception staff and security guys at the car park and hotel entrance were very professional, polite and friendly

Stayed in June 2025

Just a note: housekeeping needs more attention, and the rooms are a bit old and could use some renovation.

The location is really great, with a nice private sandy beach — definitely one of the hotel's best features. Most of the staff do their best to help and make you feel comfortable, and you can really see their effort. Special thanks to Mr. Islam at the reception and Mr. Arif from the restaurant — both were super helpful. Also, big respect to the beach team for their honesty — I lost something and found it with them the next day..

Stayed in June 2025

Room service staff, food

Location, reservation staff

Stayed in May 2025

Room service & maintenance staff very bad

The place is very good, reception staff excellent

Stayed in May 2025

..

Location is excellent . Very good value on compare to location . It is just direct beside naama bay

Stayed in May 2025

What I don't like I discussed with the hotel managers and this people is very good and good listeners.so I am sure they will take my notes which I don't like in considerations to make it .

The hotel is direct on the beach, also it is beside naama bay .just 3 minutes walking,it is good value in compare to price. Special thanks to Mr Mohamed saber &Mr osama as they make our stay wonderful.

Stayed in May 2025

Our stay at Ghazala Beach was truly unforgettable, not just because of the beautiful location, but especially thanks to the incredible kindness and professionalism of the staff. From the moment we arrived, Ahmed, who takes care of the luggage, welcomed us with a warm smile and was always ready to help. Mohamed, the housekeeping gentleman, made sure our room was always spotless and comfortable. His attention to detail and respectful attitude made a big difference in our stay. The buffet team was just as impressive – the chefs, cooks, and waiters were all so friendly, attentive, and passionate about their work. The food was delicious and varied every day, and their warm hospitality made every meal a joy. A special thank you to Mr. Haytem, the front desk manager, for his professionalism, availability, and warm welcome. He made us feel truly at home. We are deeply grateful for the efforts of the entire team. You made our vacation special, and we will definitely return. Thank you, Ghazala Beach!

Stayed in May 2025

The bungalows are old as well as the furniture which is in a poor condition and are in serious need for an upgrade. Also there is no Wifi at the bungalows. The quality and variety of food in the restaurant is poor.

The location is excellent and the beach is amazing. The staff are very friendly and helpful

Stayed in May 2025

No wifi Food is limited

The location and the beach

Stayed in May 2025

The bungalow was cute, but the decor was a bit tired. The safe in my room didn't work very well, but the reception staff sent someone to help each time it played up.

I loved how close my bungalow was to the pool, the beach and the buffet lounge. The staff were very helpful and my room was clean and quiet.I thought the gardens were lovely and such a nice surprise after dusty Cairo! I had a relaxing stay.

Stayed in April 2025

No food variety

The beach is amazing and the location is great! Great value for money

Stayed in April 2025