Naama bay, Sharm El Sheikh, Egypt
#122 of 157 hotels in Sharm El Sheikh
Guests' ChoiceBased on 381 hotel reviews
7.4Cleanliness
7.3
Comfort
7.4
Location
9.1
Facilities
7.4
Staff
8.5
Value for money
8.0
Free WiFi
6.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 August 2025
Mahdi
IsraelNice to have a trip in this place we've had a fantastic time with people and the nice staff really l recommend this beautiful place for you ❤️❤️
Stayed in August 2025
Reviewed: 28 July 2025
Snmz
TurkeyOnce upon a time; hotel was good but now it's old and dirty. Not talking about "not cleaned" rooms, everything is looking dirty due to being used over the years (and not being cleaned properly over the years). Room cleaning - Not existing, if you tip the staff then it can reach to acceptable level but never good Food - There is variety but definetely not tasty, i didn't enjoy at all, just ate not to feel hungry (everyday same) Restaurants - 2 days free dinner included, Pizza was not good, i taste soap in pizza. Mexican was good. Overall - Not bad for the price but i would search another for the same price
Location was good, it's in the city center. I was single, so, in the evenings, i had place to go, city center. As it's my first time in Sharm, maybe sea in other plces was better. So, i don't know if being in city center is good or not. Staff was very friendly and helpful. Pool - Pool was good, big, enough, it has sandy part as well Pool bar - Beach Bar - Not enough, only few drinks, nothing to eat Price-It was good for me
Stayed in June 2025
Reviewed: 19 July 2025
Nathan
South AfricaLow quality food Pool a bit dirty Shower broken and no pressure Terrible wifi in lobby, non-existent in rooms
Big pool, good location, great beer, and a lot of food
Stayed in July 2025
Reviewed: 11 July 2025
Patricjia
SloveniaFood could be better, swimming pools are dirty
The beach is amazing, the stuff were friendly
Stayed in July 2025
Reviewed: 6 July 2025
Daniel
United KingdomThe bathroom and general cleanliness wasn’t as good as you’d expect. Ok at best
Staff. Very friendly, always on hand to help and support. They were the differential.
Stayed in July 2025
Reviewed: 25 June 2025
Boudraa
United Arab EmiratesSome of the staff they do reserve the tables for specific guests and we are all inclusive I never understood why
Honestly it was nice vibes and nice beach the beach is amazing however I wish some of the restaurants staff were nicer and more professional
Stayed in May 2025
Reviewed: 11 June 2025
Radwa
Egyptfurniture needs to be renewed
food, cleanliness, stuff
Stayed in June 2025
Reviewed: 23 March 2025
Reids05
United KingdomPool tables need replaced. Shower took along time to heat up in the morning was fine in afternoon.
Central location, 5 mins away from the beach. Staff went out there way to help. Room was a good size. Good assortment of food choice for all meal times.
Stayed in March 2025
Reviewed: 20 March 2025
Roman
UkraineNot deep swim pool
Location and receptionists
Stayed in March 2025
Reviewed: 14 March 2025
Valentina
United KingdomRooms a bit too old; beach very noisy; entertainment quite poor
Staff was amazing; the swimming pool very nice; location very convenient
Stayed in February 2025
Reviewed: 13 March 2025
Tetiana
EgyptVery "killed furniture"
Room with access to the pool, very tasty and varied food
Stayed in March 2025
Reviewed: 3 March 2025
David
United KingdomNO WIFI IN THE ROOMS. Only at the reception area and even then it came and went.
The location was very central. Our room was upgraded for free. Hugh big bed,very comfortable. Housekeeping was excellent.
Stayed in February 2025
Reviewed: 28 February 2025
Faig
TurkeyThere is no wf connection in the rooms that is not acceptable for a hotel like that.
Reception Staff MR. Ahmed and Mohammed are so friendly. I would like to thank them for their fantastic hospitality. I liked the atmosphere here and the location as well.
Stayed in February 2025
Reviewed: 23 February 2025
Helen
TurkeyIt was too big area and if you have the lastest room, Can't reach the exit easily. :)
The food was okay, soft taste everything. Clean area. Helpfull staff.
Stayed in December 2024
Reviewed: 16 February 2025
Cemil
TurkeyRoom was a bit outdated, bathroom was flooded everything you had showers due to block in drain.
All inclusive buffet was great. Having drinks available at any time was good. Staff were very friendly!
Stayed in February 2025
Reviewed: 29 January 2025
Mark
United KingdomMohamad at the pool bar goes above and beyond
Stayed in November 2024
Reviewed: 22 January 2025
Peter
United KingdomAs other reviews point out, the bedrooms/bathrooms are in need of modernisation. But we didn't spend a lot of time in our room so didn't let this bother us.
Ghazala Gardens enjoys a central location - only a few minutes walk from the centre of Naama Bay with its sandy beach, many restaurants and shops. The vast majority of the staff we met were very friendly and welcoming and always tried their hardest to make our holiday experience as positive as possible. We had excellent service from Mohammed M and Abdullah in the restaurant. We also enjoyed meeting Hatem Wael from the pool lifeguard team. Always available each day with our pool towels and a broad smile - he made us laugh so many times throughout each day. Also thanks to Ali Rashed and his front of house team for their help. We were always able to find food options to enjoy and all in all had very good value for money for our time at Ghazaala Gardens.
Stayed in January 2025
Reviewed: 15 January 2025
Lavina
United Kingdomnothing
The Hotel is in an excellent location very close to all the buzz in the center of Nama Bay 5 min walk. The staff at the hotel were amazing very helpful and always happy. We went December 2025 All Inclusive the drink was reasonable beer a bit watery but the manager sorted this out with my husband. The heated pool was not very heated and the entertainment was outside. It was cold at night so we could not join in because we sat inside. The food was good always something nice to eat especially the salad selection. Gala New Year Dinner the food was exceptional and the acts were very good. But it was very cold so did not manage to take my Jacket off. The Gazelle Beach was just 5 min walk from the hotel you cross the road and you are there. Sunbeds and bar to make your day enjoyable. The hotel could do with an upgrade the TV system is old. (They were installing flat screen TV the day we left so they are trying to upgrade.) The Bathroom and toilet need refurbished bit grubby round the edges, but still ok. I would return to the hotel in the future and i would recommend others to go. Just some tourist notes for travellers. Bring English pounds with you because the exchange rate is more money. The weather was lovely in December but cold at night. Taxi from the airport was a rip off 1200 Egyptian the taxi drivers gather round you outside and put you under pressure. I would recommend book through your Hotel or use this taxi guy he was amazing and does not rip you off 600 Egypt to and from airport TO NAMMA BAY Joe taxi +20 109 4883377 just leave a message on Wasap and he will translate and get back to you. When you arrive at the airport get a local sim card the guy puts it in for you i paid £5 and it lasted me the full 2 weeks. We went on a tour to Ciro by air to see the Pyramids the trip was organised very well and we had a great time. I will return to Shamel Sheik again in the future.
Stayed in January 2025
Reviewed: 11 January 2025
Ibrahim
United Arab EmiratesThe bathroom wasn't good and was very old
Staff is very nice and helpful
Stayed in January 2025
Reviewed: 4 January 2025
Rachel
United KingdomAll inclusive drinks from the bar lack love… a nice glass, ice, a slice of lemon or lime, or a sprig of basil go a long way. I became a little tired of the repetitive food and how the oil makes everything taste the same, but if you choose wisely, there is decent food to eat. Also the Brazilian restaurant was lovely especially the steak and lobster which you pay extra for but is not expensive and well worth it. Bedrooms were a bit tired… tvs in our two rooms didn’t work but we asked them to be fixed and they did come and do it. Bathrooms were a bit old. Mosquito screens on terrace doors would be a great addition particularly as the aircon is switched off in winter because for them it’s cold, but still feels hot and stuffy for us - sleeping with the window open the first night led to a mosquito frenzy so there wasn’t much option to get cool after that. However I do believe they are gradually updating the rooms so that will help. Free wifi is a little slow and only in lobby but an inexpensive e-sim fixed that problem.
Staff were incredible. Could not have been more helpful and attentive to the point where at first I doubted their sincerity but soon realised they are genuinely concerned that you are having the best time. From Yasser in the restaurant who is so kind and for whom nothing odd to much trouble, to Mimi who popped up everywhere just as you needed him, to Ismail who serviced our room so beautifully with his towel art and who constantly kept our building clean and dust free, to the chaps in reception and guest services who were always up for a chat, the whole team really were superb. The reception, restaurants and outside areas are very attractive and picturesque with well maintained gardens and seating areas. The private beach was great with its own restaurant snack lunch included. For a value for money getaway it’s great. Have booked to go back.
Stayed in January 2025
Reviewed: 2 January 2025
Phillip
United KingdomWiFi only worked around the reception area and nowhere else. Other hotels have WiFi all over the hotel area. They gave me a room right outside the blasting speakers playing very load music. They changed the room for me but took a long time to do it.
24 hour bar. Near the beach, food ok.
Stayed in December 2024
Reviewed: 2 January 2025
Spogter
KuwaitThe fact that all inclusive drinks were watered down and cheap. The food was not that good. Rooms were not very clean and very old. Like box TV old. Bedding and towels were old, broken and discoloured. Beds were hard and the Inners were stained and discoloured. Staff were very friendly.
The friendly staff
Stayed in January 2025
Reviewed: 2 January 2025
Claire
United KingdomNo WiFi in rooms and bed sheets could be newer, the rooms could do with a refurbishment.
Friendly staff, good value for money. Excellent location.
Stayed in January 2025
Reviewed: 11 December 2024
Pete
United KingdomSmall meat portions served to you. Lack of variety in the salads. Once the beer tasted of vinegar, I guess this was after cleaning the pipes.
Variety of restaurants, very friendly staff, small sandy beach pool inside the grounds. Lobby area very comfortable. Desserts were very nice. Good snacks and drinks at the beach. Bar open until midnight.
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content