Reviews of Hilton Cairo Heliopolis Hotel 5 stars
Uruba Street, Heliopolis, Heliopolis, Cairo, Egypt
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe place is close to the airport, citycenter is in 30 mins drive away. The hotel looks bit outdated but kept clean, despite signes of being a bit worn. The yard with the poolside and many restaurants in the hotel is nice, food was good quality.
The room smelled each time I entered, probably from the airconditioner and the bathroom ventillation - more frequesnt cleaning of these ventillation systems would be good. Altough the switch of the aircondition was very old (30 years old), so the whole system's performance could be effected by its age.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewStaff was so friendly Breakfast is the best meal Singers and music are amazing every night in the Hotel Loubby.
Not allowed to park my car in hotel parking as I'm a hotel guest !!! It's allowed only for 15 minutes otherwise they are charging me 250 Egyptian pounds which is free in any other world-wide international hotels
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewvery well located and spacious. good range of restaurants and comfortable relaxation areas.
Even though it is nicely appointed, it is quite dated in the basic presentation, especially the rooms.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewStafff is so helpful
The kids pool was under renovation
Dear Ms Reem Thank you very much for your time providing us with your feedback and rating. We are very delighted to be a part of your wonderful and memorable experience. It’s always our pleasure to be at your service. We’ll make sure to share your feedback with our management team and concerned departments. We look forward to welcoming you back to Hilton Cairo Heliopolis! Kind regards, Hilton Cairo Heliopolis Management
Dear Ms Reem Thank you very much for your time providing us with your feedback and rating. We are very delighted to be a part of your wonderful and memorable experience. It’s always our pleasure to be at your service. We’ll make sure to sh… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLike the location near my meetings, so friendly staff, love the whole environment lots of plants and flowers, nice big room, will go there again
Absolutely nothing
Dear meshal We are excited to read your lovely feedback and happy to hear that you have experienced exceptional hospitality with us. Next time you visit Cairo, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us. Kind regards, Hilton Cairo Heliopolis Management
Dear meshal We are excited to read your lovely feedback and happy to hear that you have experienced exceptional hospitality with us. Next time you visit Cairo, we would love to have you stay with us again! Thanks for taking the time to lea… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery clean, staff great and lots of Restaurants and bars
The room was very cold with the air on on
Dear Mr Brian We are excited to read your lovely feedback and happy to hear that you have experienced exceptional hospitality with us. Next time you visit Cairo, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us. Kind regards, Hilton Cairo Heliopolis Management
Dear Mr Brian We are excited to read your lovely feedback and happy to hear that you have experienced exceptional hospitality with us. Next time you visit Cairo, we would love to have you stay with us again! Thanks for taking the time to … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewcleaness, space, staff were supportive and courteous. Good security. I even left my phone at the lounge for the airport in a bid to travel and I rushed back from the airport to find it at the exact position i sat last.
nothing. All worked well.
Dear Ohanwe Thank you very much for your time providing us with your feedback and rating. We are very delighted to be a part of your wonderful and memorable experience. It’s always our pleasure to be at your service. We’ll make sure to share your feedback with our management team and concerned departments. We look forward to welcoming you back to Hilton Cairo Heliopolis! Kind regards, Hilton Cairo Heliopolis Management
Dear Ohanwe Thank you very much for your time providing us with your feedback and rating. We are very delighted to be a part of your wonderful and memorable experience. It’s always our pleasure to be at your service. We’ll make sure to sha… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything I mean The location, Staff, cleanness.I’m really satisfied and more than happy I would love to repeat my experience again more than one time.
Nothing
Dear Mr Fransses Thank you very much for your time providing us with your feedback and rating. We are very delighted to be a part of your wonderful and memorable experience. It’s always our pleasure to be at your service. We’ll make sure to share your feedback with our management team and concerned departments. We look forward to welcoming you back to Hilton Cairo Heliopolis! Kind regards, Hilton Cairo Heliopolis Management
Dear Mr Fransses Thank you very much for your time providing us with your feedback and rating. We are very delighted to be a part of your wonderful and memorable experience. It’s always our pleasure to be at your service. We’ll make sure t… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOld rooms. Not clean well. Bad bed sheets. Bad hospitality.
Dear Mr Shahad Thank you very much for your time providing us with your feedback. Allow us to express our sincere apology for your unpleasant experience with us. We have shared your feedback with our concerned departments and management team for their investigation. We must ensure every guest gets to experience the best we have to offer and we have well noted your concerns for future reference. Should you have any further remarks, please do not hesitate to contact us. Kind regards, Hilton Cairo Heliopolis Management
Dear Mr Shahad Thank you very much for your time providing us with your feedback. Allow us to express our sincere apology for your unpleasant experience with us. We have shared your feedback with our concerned departments and management te… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewA lot of restaurants
Noise in the hallways from customers and housekeeping staff, room phone not working, receptionist not calling customer. I am very disappointed
Reviewed: 20 August 2025 · Stayed in August 2025
Verified review