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Reviews of JAZ Fayrouz 4 stars

El Salam Road, Naama Bay, Sharm El Sheikh, Egypt

#64 of 157 hotels in Sharm El Sheikh

Guests' Choice

Review score

Based on 830 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior, Queen or Twin Bed, Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Near every thing

    Stayed in August 2025

  • Reviewed: 1 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food

    Facilities

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    A pleasant stay with great staff — just needs some room updates and better AC and water heater.
    • Leisure trip
    • Couple
    • Standard, Queen or Twin Room Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that the rooms seem a bit outdated; I really hope they get renovated soon. Also, the water heater needs fixing, and the air conditioning is very noisy, which can be disturbing during sleep.

    I loved the overall atmosphere of the hotel — it’s beautiful and relaxing. The reception staff were very professional, kind, and welcoming, which made my stay more pleasant.

    Stayed in July 2025

  • Reviewed: 21 June 2025

    9.0
    Superb
    • Family with young children
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The staff was excellent especially the guy in the reception and the girl in charge of the public relations .

    Stayed in June 2025

  • Reviewed: 1 May 2025

    9.0
    Excellent choice for Beach & nightlife of Naama Bay, Not for snorkelling
    • Leisure trip
    • Group
    • Standard, Queen or Twin Room Garden View
    • Stayed 1 night

    There is No coral reef here so don't come if you like snorkeling, Its more of a beach / nightlife hotel

    Compact hotel with a couple of swimming pools, excellent evening entertainment, food was OK. Location is excellent for Naama Bay center with all its bars restaurants night clubs etc. Only a 3 minute walk no need for a taxi. Sandy Beach good for swimming, sunbathing.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Clean and staff are helpful

    Everything is excellent except for the ac I’m sweating . Room 104 I already complained and after fixing the situation is the same

    Stayed in April 2025

  • Reviewed: 24 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard, Queen or Twin Room Garden View
    • Stayed 7 nights

    Sometimes there was extremely loud music on the resort at night (and also on the neighbouring resorts) that we could hear in our room. The part of the beach near to the resort main restaurant smelled (I supposed that after some days there was less smell), so I always went to the part further away from there. The music on the beach was extremely loud, all day long, that we could hear even far away from the spot. The sand was clean but dusty, specially he parts away from the sea. The beach closed too soon, at 5 pm (maybe because of the Ramadan).

    The resort is very beautiful and is made of small houses (one per room), all with a terrace with chairs. The staff is very nice and helpful, the food is plenty and has a wide variety of dishes. My room was big, nice looking, newly refurbished, with a sofa, a coffee table and a big closet that included robes, an iron and an ironing table and with a small but luxurious bathroom. My terrace had 2 chairs, a sofa and a coffee table. The amenities were good (soap, showering gel, body lotion, shampoo, conditioner, slippers, 2 apples and 3 small cakes, and daily two bottles of water of 1.5 litres). The resort's private beach is the best of Naama Bay. It is next to the hotel and is longer than the ones of the neighbouring resorts. The water was warm, the umbrellas were big and with space between them, the chaise longues were fine, the sand was clean but dusty, specially he parts away from the sea.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard, Queen or Twin Room Garden View
    • Stayed 2 nights
    • Submitted via mobile

    no amenities in rooms only basic stuf, many faulty equipment (phone, safe), alwadi restaurant was ok but everything was squeezed on one corner which made more queues, only 3 bars cover all inclusive,big need for changing cabinets and toilets by the beach, no accessibilty for wheeled chairs to the beach.

    breakfast was ok location is superb best sandy beach in Neama bay, staff were amazing as usual mohamed ibrahim from wadi restaurant, mohamed gamasy from reception many thanks for your efforts.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 6 nights
    • Submitted via mobile

    I would like better service at the reception. For example, when friends were given a room with a dirty bathroom and single beds and they didn't want to change it even for money. We had a flight at 23 but we were evicted with a 2-year-old child at 11 am, we asked for another half day for an extra fee - but the answer was no. And the child slept at the reception The rooms need renovation, the cleanliness is not ideal.

    It’s good 4* not 5 Beach 5* If you travel with little kids- this bay is the best option. Sand and slow enter to the water! But considering that this beach is used by two hotels, there is not much space. We took the sun loungers at 7 am The food was good 4,8. small selection, but enough to eat There is not enough cutlery in the restaurant very often There is a hookah on the hotel premises, a guy from Baku - rating 10 out of 5 👍🏻 we recommend the one for $23

    Stayed in March 2025

  • Reviewed: 23 February 2025

    8.0
    We would come back
    • Leisure trip
    • Family with young children
    • Standard, Queen or Twin Room Garden View
    • Stayed 8 nights
    • Submitted via mobile

    The rooms are tired and the bathrooms are terribly run down. The hotel is slowly renovating and the deluxe rooms look much better but they are also quite expensive. We did change the room in the beginning and the second one was a bit better. After all we got used to it. The cleaning is ok but the floor often is not cleaned well. At the check in we did not receive any info about the fact that we could use the water park of Jaz Sharm Dreams and join their evening entertainment. We also did not like that one employee was pushing guests to leave 5 star reviews on Google. This should not happen. All in all we had a lovely time. The positives have outweigh the negatives for us.

    The location is great, 15 min walk from Naama bay tourist center, 15 min by car to the old market. We also loved the low rise set up with the small chalets and the garden. They take a very good care of the garden. The room is of a good size for a family of 3. The beds are comfortable. The small sofa bed good for a small child. The staff are very kind and friendly and if you have a request they react quickly. Special thanks to Moheb, FO assistant manager for his hospitality. We had an issue at the restaurant once and the staff went out of the way to make it up for it. It was my dad’s birthday during our stay and the hotel arranged for a lovely chocolate cake and the restaurant staff congratulated him. We loved it! The beach is amazing. We absolutely loved snorkelling. The wind was strong sometimes but in the water it was nice, even though a tad chilly. The food was good, definitely much better than what we have experienced in some even 5 star resorts in Egypt.

    Stayed in February 2025

  • Reviewed: 14 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior, Queen or Twin Bed, Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Main dish options were very limited, side dishes barely made up for it.

    It was next to the beach, there were flowers everywhere in many colors.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior, Queen or Twin Bed, Pool View
    • Stayed 3 nights
    • Submitted via mobile

    WiFi great front desk manager he goes out of his way to help

    Front desc staff brilliant

    Stayed in February 2025

  • Reviewed: 19 January 2025

    7.0
    Expected a bit more
    • Leisure trip
    • Solo traveller
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Food and drinks selection is poor. WiFi is very bad. It did not work in my room. Construction nearby. Hot water is not stable. Renovated rooms are good, but older ones are moldy and dusty.

    Location, beach, relaxed vibe.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Always has been my favourite place in the world.
    • Leisure trip
    • Solo traveller
    • Deluxe, Queen or Twin Bed, Garden View
    • Stayed 11 nights
    • Submitted via mobile

    I know times change and I’ve been coming here for over 20 yrs, but this is the first time the beach was noisy: I come to the beach to listen to the sea, read and relax and the pool in most hotels is always the noisy place for actives, music blaring out etc… the music was less intrusive after I had an chance meeting with a manager: but this hotel has my heart.

    The location is the best in Sharm for me. I return year after year as drawn by this magical place, this beach, these staff.

    Stayed in January 2025

  • Reviewed: 1 January 2025

    9.0
    Absolutely loved our stay and we are looking to rebook for the same time next year
    • Leisure trip
    • Couple
    • Standard, Queen or Twin Room Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Very clean and tidy and comfortable

    Stayed in January 2025

  • Reviewed: 28 December 2024

    7.0
    Good stay
    • Leisure trip
    • Group
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The rooms need to be renewed

    The location is very good

    Stayed in December 2024

  • Reviewed: 27 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior, Queen or Twin Bed, Pool View
    • Stayed 3 nights
    • Submitted via mobile

    breakfast is inadequate

    The location of the hotel is perfect . The staff is very polite and helpful

    Stayed in December 2024

  • Reviewed: 21 December 2024

    9.0
    Great Quiet Place!
    • Leisure trip
    • Couple
    • Deluxe, Queen or Twin Bed, Garden View
    • Stayed 2 nights
    • Submitted via mobile

    At times, we had to chase the personnel to get certain things done, however this was fully compensated by the fact that the room offered to us was new and certain things needed improvement. Again, staff were super helpful and friendly and we were happy with the visit. One thing to improve though is, beach seat availability. Unfortunately these were often not sufficient in number during peak times e.g. at 11:30.

    The staff were exceptionally friendly and supportive, they helped us with any need we had. The rooms were great. It's very quiet. The reason we chose this place was, it's arranged as an array of small houses, very naturally and harmoniously placed together, each being a one-story building (for the suites / deluxe option, please check with personnel when booking), each room having an individual entrance. The place is very quiet, good selection of calm music is playing, you don't get bothered by suggestions if excursions etc., so you can JUST REST :) Absolutely recommended!

    Stayed in November 2024

  • Reviewed: 11 December 2024

    9.0
    Great place, great service, except for the wifi, which is terrible
    • Leisure trip
    • Family with young children
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 6 nights

    Wifi situation is terrible: available only at the reception and even there often out of order for 5 or even 10 minutes Very loud music and not just during the day but at night, too! The extra bed is in bad condition - not to be used for sleeping

    All the apartments are close to the private beach The beach is long, sand After just 10 m-s you see colorful fishes and coral reefs - great place for snorkeling! Food variety is great! Staff is kind, helpful, very friendly

    Stayed in December 2024

  • Reviewed: 9 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard, Queen or Twin Room Garden View
    • Stayed 1 night
    • Submitted via mobile

    A lot of small things didn’t work. WiFi on the room was not available, shower after using was flooding the bathroom. Dark breakfast room work only 2 coffee machines and one was not working.

    Good location, beautiful beach.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast could be better.Every day, the same food.

    Location, pool,roo.

    Stayed in November 2024

  • Reviewed: 27 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    Food Room and furnitures are old

    Personel

    Stayed in November 2024

  • Reviewed: 26 November 2024

    8.0
    Jaz Fayrouz beach side
    • Leisure trip
    • Couple
    • Standard, Queen or Twin Room Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    food at pirates was lovely, bed was really comfy

    Stayed in November 2024

  • Reviewed: 26 November 2024

    9.0
    Overall good experience but I’m not sure all inclusive worth it
    • Leisure trip
    • Couple
    • Superior, Queen or Twin Bed, Pool View
    • Stayed 2 nights
    • Submitted via mobile

    - Not enough space for all the guests on the beach (guests from two hotels come to the same beach) - Pools are outdated - Rooms are a little bit tired (even there was a renovation as I believe) - Food variety - Territory is not big

    - Great location (Naama bay is almost without wind, nice street outside, mountains) - Exceptional corals and sea life experience - Nice territory (flowers, green grass, chalets) - Good bars (quality of soft drinks, appearance) - Rooms look good - Food quality

    Stayed in November 2024

Showing 1 – 25

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