My bed linens had stains on them, other than that everything else was great.

Everything, from the staff to the food and all the facilities were exceptional!

Stayed in August 2025

I think the only drawback of the hotel is that early check-in is not possible. We arrived early from the airport but had to sit in the lobby for hours. Many hotels don’t charge for entering a few hours earlier and don’t make an issue of it. The sea is beautiful—yes, it’s shallow, but at the end of the pier it offers a wonderful opportunity for diving. Just like an aquarium!

We had some prejudices before coming to Egypt, but everything changed the moment we entered the hotel. The staff always smile under any circumstances and do their best to solve problems. The food is amazing. The taste might feel a little different to your palate at first, but rest assured, there are plenty of things you will absolutely love. Their kitchen offers dishes from many countries, each with the flag and name displayed. The entertainment is fantastic—almost every day people are dancing by the pool. They even inflate a giant bear, which I absolutely loved. There is nothing negative to say about the housekeeping services. The staff member responsible for our corridor was Mohammed Wassef, and we really liked him. He constantly checked on us, asking if we were doing well and offering help. All the staff were wonderful; we were a large group, but I think it was truly our luck to have him—he was definitely the best. Also, Executive Chef Mr. Sedat is an incredible person; he is Turkish and took great care of us. We would also like to thank Hotel Coordinator Mr. Ibrahim for maintaining such great organization. We will definitely come back.

Stayed in August 2025

Nothing, everything was perfect.

Very clean, beautiful resort with great food and amazing staff.

Stayed in August 2025

The resort is very big. We stayed at Beach, but if you stay at Park, bear in mind that the beach is common for both hotels and is a bit far from the Park. This also leads to the difficulty in following all activities happening at different places and often missing some. The staff said to use the QR code for following the hotels’ programs but the wi-fi was extremely bad and almost never loading and the program was often not the same as written.

The staff is very polite, everything was clean. Everyone was helpful when needed. We needed to call other Egypt numbers during our stay and the reception dialed them immediately. When our taxi came they called us at the room. Everything was very good.

Stayed in August 2025

Nothing

Perfect hotel from all the views, staff, facilities, cleanliness, food and entertainment

Stayed in August 2025

Great resort

Stayed in August 2025

A wonderful all inclusive, hotel with a dynamic staff

Stayed in August 2025

Nothing

Everything, food, stuff,rooms, facilities

Stayed in August 2025

The hotel was a bit far from the entertainment and outing spots.

The hotel was exceptional in every way. The staff was very helpful and friendly, the food was varied, the rooms were comfortable with beautiful views, and the place was clean. We really enjoyed our stay ❤️❤️

Stayed in August 2025

The walking way to the sea can be the worst side of this hotel. It takes about half an hour from the beach to the main enterece to the swimming area.

Everything was perfect. The food was perfect. The management's were perfect. The animations and parties were nice. Mohammed and Ahmed were super kind to us. Only they approved early check-in around 11:00 and we arrived around 06:00 in the early morning.

Stayed in August 2025

The hotel space is large and moving between spaces requires effort

Everything is good, reception, housekeeping ( Mohamed Wasfy ) very helpful.

Stayed in July 2025

U need more goof cars to facilitate the move as the resort is very big

From first minute Mr.Ahmed in the reception was friendly and handled every thing in a perfect way … all staff members are so friendly .. chef Reda in Chinese restaurant is exceptionally perfect and professional and it’s experience must have … every thing here is perfect

Stayed in July 2025

Room cleaning

Stayed in July 2025

The vibe there was more international, not really Egyptian, because most of the tourists were foreigners. It’s also far from the popular places like Naama Bay

Mo Mohamed Saber, Ali, and everyone at the reception were really sweet and welcoming. I appreciate them a lot

Stayed in July 2025

Nothing

Every thing is perfect

Stayed in June 2025

The bed not comfortabul

The pool the cleaning

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

Everything actually especially the staff they are amazing and very friendly..i wanna say thank you to Mr Ali from the reception..although Haytham from the spa ,he’s a great guy really and the massage is exceptional..Mohamad from the restaurant is a really great person always smiling and ready to help.. Mohamad from the shisha place is very kind and friendly.. There’s only one thing I didn’t like that you can’t have shisha whenever or wherever you want 🥹

Stayed in June 2025

The room where I stayed (the park side) could benefit from an uplift/renovation. It felt a bit dated to be honest. The bed was comfortable, however.

The all-inclusive package is a great deal. All your food is included as well as snacks. And it is well done.

Stayed in June 2025

Nothing

Every thing was prefect

Stayed in June 2025

Everything was great.

Everything was perfect. Hotel was very clean and there were a variety of food for each meal. Staff were so welcoming and friendly. There were different types of pools and our kids enjoyed a lot. We really enjoyed our stay and would love to come again.

Stayed in June 2025

Nothing

The staff is very friendly and helpful. The food was delicious

Stayed in June 2025

- no good variety in the food - there was a lot of mosquito

Stayed in June 2025

The beach itself is not suitable for swimming, but the pools and aqua parks are amazing.

Everyone knows what to do and they all all do their job pretty well.

Stayed in June 2025