8.3

Reviews of La Perla Di Agiba لؤلؤة عجيبة

Ageeba Beach, Alobayed Ageeba road, next to First Aid center, Marsa Matruh, Egypt

  • Ola

    Reviewed: 8 September 2024 · Stayed in September 2024

    Verified review

    The place is quite and cozy with great view and staff

    Property response:

    Thank you Ola for your review. We look forward for your coming visits to La Perla Di Agiba.

    La Perla Di Agiba لؤلؤة عجيبة
    11 September 2024
  • 7.0 Good
    Yahia

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review

    location

    facilities need maintain

  • Salma

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review
  • See the property
  • Shu

    Reviewed: 25 August 2024 · Stayed in August 2024

    Verified review

    Aside from the good location, everything else was terrible. We booked three nights and four days. On the first day, we found out that the room had a very hidden view and no air conditioning, so we negotiated with the owner about whether we could pay for an upgrade to a room with a better view. The owner said we could switch for two nights, but on the last night, we would need to move back to the original room. We found this arrangement reasonable and paid 200 EGP per night to move to a room with a slightly better view. Up until then, everything seemed fine, and the accommodation was very close to the beach. The problem came on the third day when we were checking out. At 9:20 in the morning, we were still slbueeping (we were exhausted from the night before), and the housekeeper was banging on the door, demanding that we move rooms immediately. In fact, the checkout time, according to the policy, was 11:00. Since we hadn't packed anything yet, I told the housekeeper to give us time to pack, and we would switch by 10:00. But the housekeeper was unwilling and rudely started moving our things directly. So, we hurriedly switched rooms in about five minutes. This was very disappointing. After moving, the housekeeper asked us for a tip, specifically $1. We didn’t have dollars, so to get him to leave, my friend gave him 50 EGP (which is roughly equal to $1 or even more). At that point, the housekeeper refused the 50 EGP, pointed at a 100 EGP note in our cash, and took it. This unpleasant experience was just the beginning. The room we stayed in for the third night was very dirty. The kitchen still had food residue from the previous guests, and while we could tolerate the lack of air conditioning, the bed was filthy, with sand, hair, and bugs. My friend was bitten all night and had an allergic reaction. The next day, we endured until 7:30 a.m., packed up, and left the place around 9 a.m.

    Property response:

    Thank you Shu Yue for your review. We are sorry to know about your disappointment. You got exactly the apartment you booked online. We responded to your upgrade request for 2 nights as the building was almost fully booked. You agreed to move back, on the last night, to your originally booked room. So, we did our best to make your stay as comfortable as possible. What you mentioned about the housekeeper is now under investigation. We wish you could have notified the management on time to deal with it. Thank you again for your feedback.

    Thank you Shu Yue for your review. We are sorry to know about your disappointment. You got exactly the apartment you booked online. We responded to your upgrade request for 2 nights as the building was almost fully booked. You agreed to mov… Show more

    La Perla Di Agiba لؤلؤة عجيبة
    25 August 2024
  • Essam

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review
  • Anna

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    All good , nice place , location good. And owner so all possible to make guests happy 😀

  • See the property
  • Mohamed

    Reviewed: 28 July 2024 · Stayed in July 2024

    Verified review
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