It was a bit crowded and loud.

My family and I had an amazing stay, the resort is well maintained and there are multiple pools.. staff are extremely friendly starting from the reception desk managed by Mr Reda Mokhtar who is very resourceful and cooperative, ending with room service staff and waiters at the restaurants.

Stayed in August 2025

Clean and tidy hotel Nice and helpful staff Large and clean rooms Over 9 pools suitable for children and adults in addition to water slides Suitable for children and couples Abundant and delicious food I recommend this hotel wholeheartedly

Stayed in August 2025

There was no new in food menus , it we were disappointed from food .(it was eatable but not that good And the hotel was full

The hotel was clean and looks wonderful Stuff were so kind and cooperative The beach was amazing

Stayed in August 2025

Everything was AMAZING with special thanks to Mr. Reda.. but the food it was almost hard to find something delicious i’d really recommend adding spices and improve the taste of food

Stayed in August 2025

Its not a luxuroious place (a 4 star for me) at all and very crowded The resturants and halls and reception was very hot ..the a.c was poor

the operation manager ayman was amazing and he us such a gentalmen and very proffessional .. he was the best

Stayed in August 2025

the rooms were very clean the staff were very genuine and kind perfect service the food was good we loved it and we will definitely visit again! Thank you so much Albatros Palace :)) Special thanks to Peter for his service in the reception!

Stayed in August 2025

The layout, the resort is built over a hill and walking around requires lots of climbing ( not appropriate for special needs, strollers, feet & back injuries)

The staff ( Peter Ezzet & Ayman at the reception, Helmi from cleaning staff, Bassam & Hani from life guard)

Stayed in July 2025

Great place and palace .the best hotel ever in sharm el sheikh

Stayed in August 2025

Kids club opening hours is less

Design, friendly staff and family friendly

Stayed in August 2025

Nothing

Everything was perfect since we checked-in till we checked-out ,,and we are going to book it again for summer 2026 :)

Stayed in July 2025

There were many types of restaurants, but unfortunately, the food often lacked flavor and taste. There are two restaurants that require prior reservation, but honestly, there’s no real difference between them and the other restaurants in terms of the food served, and I don’t recommend the Italian restaurant. The weather was hot during the day in July and August, but pleasant at night. The beach was about half a meter deep, which made it difficult for adults to swim. The prices of the water activities in the sea are very high!! There are daily activities for families and children, but they are boring.

The location was excellent, as the farthest attractions were only about 20 minutes away. The staff were kind and friendly. Cleanliness was acceptable. Quick service for check-in and check-out. The family room was very spacious. The beach was beautiful, clean, and nearby. There were many swimming pools available. There was also a decent water park. The pools had suitable depths for both children and adults. Special thanks to Mr. Peter, the reception manager, for his follow-up and dedication to providing the service properly and as quickly as possible.

Stayed in August 2025

One of the Best Family Resorts – Highly Recommended! Our stay at pickalberts palace was truly exceptional. It’s a fully integrated resort that caters perfectly to families. From the moment we arrived, we were welcomed with warm hospitality. Mr. Better , the reception manager, personally greeted us with genuine kindness and professionalism. Even though we arrived earlier than check-in time, they received us as honored guests — offering refreshments first, before even asking for our passports. This kind of service stood out to us, especially compared to other resorts we’ve visited in the area. The rooms were spacious, clean, and very comfortable, and the location is ideal — calm and beautiful. The atmosphere in the guest areas is warm and inviting. What makes this resort special is the genuine simplicity, warmth, and constant smiles from the staff — it made us feel truly welcomed and relaxed. . The evening entertainment was well-planned and enjoyable for the whole family. I highly recommend pickalbert palace to families living in Europe or the Middle East. If you’re looking for a peaceful, family-friendly getaway with top-tier service, this is the place. Best regards to all team specially Mr Better see you this year in October

Stayed in August 2025

Everything was amazing

Facilities Free flow drinks Food Pools

Stayed in July 2025

Great place with many pools options and a very nice beach, kids had an amazing time swimming and playing in the aqua park

Stayed in July 2025

From the moment I entered to the check out everything was amazing. Property full of activities to all ages

Stayed in August 2025

None

Very good hotel. I had a lovely time. Thank you for the stuff, and special thanks to Mr. aiman ... this fourth time I had in this hotel and I will come back soon...

Stayed in August 2025

More activities will be better and

The place is very luxurious and fancy Service was good All the staff were very cheerful and patient A lot of thanks to Mr ayman in the reception

Stayed in August 2025

The Staff is friendly especially Mr Peter Reception Manager was doing everything to make us happy. Thank you gör for your support Peter!

Stayed in August 2025

The staffs are the restaurants and bars. They don't like to serve. Aswell there is no closer bar to beach.

I have loved reception manager Mr. Moustafa Mohamed and his team. They have helped so much. They were so so prefossional.

Stayed in July 2025

If I were to make one small suggestion, it would be to consider keeping one of the swimming pools open during the evening, especially on extremely hot days when temperatures remain as high as 38°C even at night. I understand there are likely reasons for closing them in the evening, but perhaps one pool could be reserved for adults during those hours. It would be a lovely way to cool off and relax after a long day in the sun. That said, I honestly have no complaints—everything else was fantastic!

Reception Manager Peter is an absolute gem—he brings a very personal touch to the guest experience and is always helpful, polite, and professional. The entire staff is equally courteous and attentive, creating a warm and welcoming atmosphere throughout the resort. There are plenty of food options available, and although the all-inclusive menu is somewhat limited (as is typical), there’s still a good variety to enjoy. The bars are great, though it’s worth noting that premium drinks like Martell or champagne aren't included, which is expected with most all-inclusive packages. The internet coverage is excellent—even on the beach, which was a pleasant surprise. Speaking of the beach, there's a lovely reef just offshore that's perfect for snorkelling. Our room was spacious, clean, and very comfortable. We were fortunate to be located near one of the pools, which was amazing. Housekeeping was fantastic—sheets were changed daily, and everything was kept spotless. The gym is well-equipped with everything you need to stay active, even during an all-inclusive holiday. There are plenty of sunbeds and loungers available, so finding a spot to relax was never a problem. The resort also includes some convenient on-site shops, including a pharmacy, souvenir stores, and boutiques with handbags and other useful items. All in all, a fantastic resort. I can only highly recommend it—and I will definitely be coming back!

Stayed in July 2025

Non

Everything was perfect and entire staff was at the highest level of sophistication and professionalism, especially Mr. Peter Ezzat and Mr. Mohamad El Sayed on reception area, and at the pool Mr. Ismail Mahmoud, and the room service Mr. Mohamed (Hamada). The entire staff in all the restaurants and snack bar, Chef Zaki.

Stayed in July 2025

The Food need more variety

“It was a great experience, and I would be happy to repeat it. Many thanks to everyone involved, with special thanks to Betar for the outstanding support.

Stayed in July 2025

Nothing

Amazing staff. They want to do all their best for our relaxing .a especial thanks for peter, he is making every thing easy for us and solve any problem

Stayed in July 2025

None

Our Stay was very good and we Enjoyed atmost and very clean. The reception staff Reda Mohtar is very helpful and Very kind. The reception Manager Peter also very helpful during the stay.

Stayed in July 2025