Reviews of Nozol Pyramids Hotel and Spa
1 Doctor Hanem Khattab Street, Remaya Square, Giza, Giza, 12512 Cairo, Egypt
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewMy room was clean, with a working AC and cable. I have a balcony that has a view of the Pyramids and the city. It was safe for solo female traveller like me.
As I was staying in the 1st floor, the noise coming from the cars and passersby could be heard even if the balcony door is closed. The breakfast items could be improved.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe staff were very welcoming and helpful. The hotel is close to the grand Egyptian museum and the pyramids.
Nothing
Wonderful to know our team made you feel welcome and that the location near the Grand Egyptian Museum and the pyramids added to your experience. We're glad everything met your expectations! Warm regards, Nozol Pyramids Hotel
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewStaff are very helpful and friendly. They are available 24hrs to assist which made our stay much better.
Towels didn't feel fresh but its just nitpicking. Hotel is far from everything else in Cairo and ubers charge more
We're glad our team’s 24-hour support made your stay more comfortable—it’s something we truly take pride in. Thank you for the honest feedback about the towels and location; your insights help us keep improving. Kind regards, Nozol Pyramids Hotel
We're glad our team’s 24-hour support made your stay more comfortable—it’s something we truly take pride in. Thank you for the honest feedback about the towels and location; your insights help us keep improving. Kind regards, Nozol Pyr… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation, location, location
Poor amenities, average breakfast, ageing facilities, dirty room
Thank you for sharing your thoughts. While we're pleased the location stood out, we're sorry to hear other aspects of your stay didn’t meet expectations. Your feedback on the amenities, breakfast, and room condition is taken seriously and will be shared with our team for immediate review and improvement. Sincerely, Nozol Pyramids Hotel
Thank you for sharing your thoughts. While we're pleased the location stood out, we're sorry to hear other aspects of your stay didn’t meet expectations. Your feedback on the amenities, breakfast, and room condition is taken serious… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThis was our second time in Nozol Pyramids hotel and both times have been perfect. Hotel is really clean, staff is helpful and kind and food amazing. Will come again :)
It’s always a pleasure to welcome returning guests! We're so happy both of your stays were perfect and that you enjoyed the cleanliness, kind service, and delicious food. Looking forward to seeing you again soon! Best regards, Nozol Pyramids Hotel
It’s always a pleasure to welcome returning guests! We're so happy both of your stays were perfect and that you enjoyed the cleanliness, kind service, and delicious food. Looking forward to seeing you again soon! Best regards, Nozol Py… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewgood stuff nice place
may be exchange rate
Thank you for your review. We're glad you enjoyed your time with us and appreciated the atmosphere and service. We understand concerns about exchange rates and always aim to provide fair and transparent pricing — your feedback is noted and appreciated. Warm regards, Nozol Pyramids Hotel and Spa
Thank you for your review. We're glad you enjoyed your time with us and appreciated the atmosphere and service. We understand concerns about exchange rates and always aim to provide fair and transparent pricing — your feedback is noted … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewI would almost call these people evil. I have never met such big liars in all my life. They had this manager there who was awesome. Anything wrong, he would fix it. He was honest about pricing and transparent. And then one day he’s not there anymore. Either they fired him or caused him to quiet. And after that everything changed for the worse. I went from a room with a hot tub for $40 usd a night to a crap room for $100 a night because they thought they could get away with it. The food is ok, but expensive for Egyptian standards and the tours are a scam. They will milk you for every penny they can get out of you. When you pay them anything, they always pad the bill a bit. And when they need to pay you for anything, they skim a bit off the top. Everything here is dishonest.
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations and that you left feeling disappointed. Please know that we take all reviews seriously — especially those that highlight concerns around trust and transparency, which are values we deeply care about. It’s disheartening to hear that you felt a decline in service and pricing consistency during your stay. We will look into the matters you've raised, especially regarding billing practices and tour arrangements, to ensure fairness and clarity for all our guests. While we're sorry to hear this visit was not a positive one, we do hope you’ll consider giving us another opportunity in the future to provide a better experience. Best regards, Nozol Pyramids Hotel and Spa
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations and that you left feeling disappointed. Please know that we take all reviews seriously — especially those that highlight conc… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewView of the pyramids were fantastic
There was a LOT of noise from the streets outside - could have been better noise cancelling windows !!!!
Glad you enjoyed the fantastic pyramid views! We understand the street noise can be a downside and appreciate your suggestion about better window insulation—it’s feedback like this that helps us improve. Best regards, Nozol Pyramids Hotel
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewStaffs are friendly and the building is newish and clean.
There were some confusions about the room type that we booked and what we wanted. They understood that there some misunderstanding but they were great to rectify that and put us on better room. So well done to them. Excellent job.
Thank you for your understanding and kind words. We're glad our team was able to quickly resolve the room mix-up and ensure you had a better experience in the end. Your satisfaction is what matters most. Best regards, Nozol Pyramids Hotel
Thank you for your understanding and kind words. We're glad our team was able to quickly resolve the room mix-up and ensure you had a better experience in the end. Your satisfaction is what matters most. Best regards, Nozol Pyramids Ho… Show more
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewGreat location , 10 min by car to the pyramids. Clean hotel and very helpful staff .
Happy to hear you enjoyed the convenient location, cleanliness, and the support from our team. We're always here to make your stay smooth and comfortable. Best regards, Nozol Pyramids Hotel
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe property offered stunning rooftop views and exceptional food. Breakfast was included and featured a wide variety of delicious options. The staff were consistently friendly and attentive, making me feel well taken care of throughout my stay. A special shoutout to Nada at reception she was incredibly helpful and welcoming.
The bed was a bit firmer than I’m used to, but everything else about the stay was excellent.
It’s wonderful to know you enjoyed the rooftop views, delicious breakfast, and the warm hospitality from our team—especially Nada, who’ll be delighted by your kind words. We appreciate your note about the bed and are glad the rest of your stay was such a positive experience. Warm wishes, Nozol Pyramids Hotel
It’s wonderful to know you enjoyed the rooftop views, delicious breakfast, and the warm hospitality from our team—especially Nada, who’ll be delighted by your kind words. We appreciate your note about the bed and are glad the rest of your s… Show more