Σχόλια του Om Kolthoom Hotel 4 αστέρων

Dear Stavros, Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet your expectations, and we appreciate your honest feedback as it helps us improve. While we're glad you found our location convenient and our staff polite and willing, we deeply regret the issues you encountered with breakfast variety, room cleanliness, and the unexpected water outage during your stay. Please rest assured that we take these matters seriously and have already addressed them with the relevant teams. Had we been informed about these concerns during your stay, we would have done our best to either move you to a more comfortable room or offer compensation before your departure. Your comfort and satisfaction are very important to us, and we truly regret missing the opportunity to make things right in the moment. We sincerely hope you’ll give us another chance in the future to provide you with the level of service and quality you expect and deserve. Best regards, Om Kolthoom Hotel Team.

Dear Stavros, Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet your expectations, and we appreciate your honest feedback as it helps us improve. While we're glad you found o… Εμφάνιση περισσότερων