They spoke Arabic more than English and tjere was communication break down

Breakfast was amazing

Stayed in August 2025

The location is very nice but the cafe below at the night very crowded at the entrance of the hotel and bathrooms are old need renovations

The staff are very friendly Glal, Ezz, Mina and Abdullah at the reception are very friendly and polite really appreciate the service

Stayed in August 2025

The property was fabulous

Stayed in August 2025

Cuisine services were limited, should have collectibles and memorabilia store to reprint history of the artist baring hotel name

Location, friendly and helpful staff

Stayed in July 2025

I would maybe suggest to tailor it more, to add more pictures of Um Kalthoom in every room, maybe also add pictures of her performance of each of the songs

The location, the story behind it, and that each room has a song name it felt tailored

Stayed in July 2025

I guess the wallpaper in the floor 14 need to fixed

Thanks a lot for the staff they are excellent, especially Ezz Eldin.

Stayed in June 2025

Mr.mahmoud in reception has a lovely and helpful way with guests.

Stayed in June 2025

Everyone was helpful, but Ahmed and Mahmoud at the reception truly stood out. Thanks a lot for your kindness and professionalism.

Stayed in June 2025

I didn’t experience any major or disturbing issues — overall, the few days I spent here were great value for money.

The room was clean and well-kept. Every day, housekeeping came in to make the bed and brought 2–3 bottles of fresh water. The coffee and tea provided in the room were always replenished, along with powdered milk and sugar. The air conditioning worked perfectly and cooled the room quickly. The fridge was also functioning properly. The internet speed was occasionally quite slow, but it wasn’t really a problem. The dining area was very nice and tidy. For breakfast, they offered a variety of pastries, meats, cheeses, and fruits. Fresh beverages were served. The staff was attentive and kind. In terms of value for money, I think it was absolutely perfect.

Stayed in June 2025

Furniture broken and damaged, property not cleaned

Location and staff was good

Stayed in June 2025

The Hay day of this area and this building has passed. Unfortunately, everything is run down and not the same anymore. I was here in 2012 and even then it was better. Zamalek used to be a jewel of Cairo, a getaway from the hustle and bustle - and now the hustle and bustle has overtaken this area. The hotel itself is very old and past its prime - the cleaning needs to be improved, mine wasn’t very clean, the and room had seen much better days.

Mohamed - the doorman was AMAZING! He made my stay comfortable and helped as much as he could, very humble.

Stayed in April 2025

Too loud, WiFi not working, breakfast

Central location, low price, nice staff

Stayed in May 2025

No issues

The members of staff, were professional and friendly and willing to accommodate any occurring issue if necessary . The breakfast was very good. The location was also a bonus and the Nile view. I would also like to give a special thank you to the manager who was an absolute star!

Stayed in May 2025

i would have liked to have a restaurant at the hotel for dinner

the friendliness of staff Nadia in the lounge Sherif , Mina , Mahmoud at the reception ,and abdel rahman , saad the cleaning staff eman asmaa etc

Stayed in May 2025

location, breakfast and friendly staf. excellent service

Stayed in May 2025

The location is beside the Nile with balconies and nice views, I really loved it a lot. The staff were amazing including Shareef, Mahmoud, Rasha, Rasha and Marwa.

Stayed in May 2025

Breakfast is basic. There is only nescafe served as coffee, and the selection of fruits is limited.

Lovely location

Stayed in May 2025

The location is excellent. I was upgraded to a room with a view of the river, which was super nice. The staff was extremely helpful.

Stayed in April 2025

Value of money compare to the facilities

Stayed in May 2025

The place was comfortable and the staff were very helpful and there was variety in the breakfast

Stayed in April 2025

I had a truly wonderful experience at the Om Kolthoom Hotel in Cairo. My room was on the 15th floor and offered an absolutely perfect view of the Nile — it was breathtaking to wake up to every morning! The room itself was spotless and very comfortable. The hotel staff were incredibly kind and supportive throughout my stay. Their friendliness made me feel right at home. I also really enjoyed the breakfast — it was varied, flavorful, and gave me a great start to each day. The hotel’s central location made it easy to explore Cairo, with many attractions and amenities close by. I highly recommend Om Kolthoom Hotel to anyone visiting the city. I’ll definitely be coming back!

Stayed in April 2025

The initial room was not what we expected , but after we spoke with the reception staff, they offered us free upgrade to a bigger room , which really saved our holidays.

The location is very strategic and convenient , if you have to move around the city of Cairo. The staff of the hotel is very helpful . There is a cafe and a restaurant right next to the door of the hotel.

Stayed in March 2025

The room’s view , floor not clean enough

Bed so comfortable, location, staff are nice,

Stayed in April 2025

everything was just on point i felt the warmth of cairo city while being there, It was a wonderful 4 stars hotel, everyone was so friendly from the reception, the security, the restaurant and the room service, and i think i will come back again to this vintage hotel, i was able to see the sunset from my room view as well that was a great surprise and i enjoyed it so much.. i made sure to return to the hotel most of the days to witness that beauty, the last thing i want to say that i liked the hotel’s lobby scent please tell me what it was 😅

Stayed in April 2025