Reviews of Regency Hotel 1 stars
3 Abd El-Azeem Basha Rashid, 12654 Cairo, Egypt

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewVery nice
Nothing
Thank you for taking the time to give us your review. We hope to see you again whenever your travels bring you to Egypt. We are making adjustments and modifications to our hotel to improve our services, so we hope you give us another chance to meet your expectations. Thank you for choosing Regency Hotel.
Thank you for taking the time to give us your review. We hope to see you again whenever your travels bring you to Egypt. We are making adjustments and modifications to our hotel to improve our services, so we hope you give us another chance… Show more
Reviewed: 22 December 2024 · Stayed in November 2024
Verified reviewClean. I Stayed for one night it was close to the area I need.
Little bit expensive for the service offered.
Thank you for taking the time to give us your review. We hope to see you again whenever your travels bring you to Egypt. We are making adjustments and modifications to our hotel to improve our services, so we hope you give us another chance to meet your expectations. Thank you for choosing Regency Hotel.
Thank you for taking the time to give us your review. We hope to see you again whenever your travels bring you to Egypt. We are making adjustments and modifications to our hotel to improve our services, so we hope you give us another chance… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewVery helpful staff, always smiling and making everything easy. Very clean. I will repeat.
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewNothing
Rude staff all money hungry staff looking to take every cent from you
Reviewed: 26 May 2024 · Stayed in May 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewThe worst treatment and the worst hotel. There is no one to come to clean the room. When I arrived, they did not take me to the room I had booked from the beginning. The elevator is clunky. The room is not good. It is narrow and does not have a balcony like in the picture. When we call from the room, no one answers for me. Frankly, the worst experience.
The worst treatment and the worst hotel. There is no one to come to clean the room. When I arrived, they did not take me to the room I had booked from the beginning. The elevator is clunky. The room is not good. It is narrow and does not have a balcony like in the picture. When we call from the room, no one answers for me. Frankly, the worst experience.
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 February 2024 · Stayed in November 2023
Verified reviewReviewed: 31 December 2023 · Stayed in December 2023
Verified reviewReviewed: 13 December 2023 · Stayed in November 2023
Verified reviewLocation is good
Reviewed: 11 November 2023 · Stayed in November 2023
Verified reviewEveryone was friendly, I am very satisfied with my accommodation there.
Internet connection was so poor. It's a generic problem in Egypt.
Reviewed: 10 November 2023 · Stayed in November 2023
Verified reviewReviewed: 3 November 2023 · Stayed in October 2023
Verified reviewReviewed: 31 October 2023 · Stayed in October 2023
Verified reviewReviewed: 26 October 2023 · Stayed in October 2023
Verified reviewThe place is well located and close to various touristic points (if you do not mind to walk a little bit). There is an ATM just a few steps from the hotel if you need it. There are restaurants (including Mc Donalds) and cafes nearby.
The bathroom of the apartment I stayed in needs some improvements. The shower cubicle is too small (I consider myself thin, 172cm height and 62kg). You do not have enough room to have a proper bath. In addition, the shower cubicle lets the water leak out to the whole bathroom causing the floor to become wet and slippery. I myself almost fell on the floor several times. Besides that, the Hotel is ok, the price is fair for what the facilities can provide you.
Reviewed: 24 October 2023 · Stayed in August 2023
Verified reviewReviewed: 24 October 2023 · Stayed in October 2023
Verified reviewReviewed: 18 October 2023 · Stayed in October 2023
Verified reviewReviewed: 16 October 2023 · Stayed in September 2023
Verified reviewReviewed: 12 October 2023 · Stayed in September 2023
Verified reviewThe Staff there are Fabulous and very nice and kind .Really work hard and care for their clients .The Hotel is good ,clean and match the price in luxury ,Close to the main spots of Cairo and Giza cities
Every thing is perfect and Thanks for Mr.Kamal and All the staff
thank you very much Mr Khaled we are always pleased to have you stay with us
Reviewed: 6 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 October 2023 · Stayed in September 2023
Verified reviewGood people nicely really end happy
thank you for your review and hope to see you again soon