Some of the extra things such as the go karting were priced really expensive and so we didn’t use them. The drinks glasses and cups for hot drinks need to improve in size. The timings of the pools and beach area need to extend so families can enjoy these areas later when it’s not too hot during the day.

The staff made our stay at the Regency Plaza really lovely, from the pool staff, the kitchen staff and waiting staff. Front of house altered our rooms to interconnecting rooms to suit our family needs which started our stay off on a really good note. A special shout out for our house keeper Mohammed who kept our rooms tidy and kept the kids entertained with his towel art. The grounds were well kept and tidy, and were fumigated everyday to ensure there were no mosquitoes. The food was really lovely and flavourful and enough options to try different things everyday. We particularly enjoyed the coconut desserts and ice cream every evening. We also tried the A la carte restaurant, The Oriental which was really nice. The entertainment team works tirelessly keeping everyone entertained and getting everyone involved. The beach area is really beautiful, you can see fish in the clear water, and staff were always offering help with arranging towels and one kind staff member even supplied a bag of toys and buckets and spades for our kids. Any area we went to, there were sun beds available and the staff always made us feel welcome and paid special attention to our children. The pool areas were well kept and the on site water park was brilliant for the kids. We booked a glass bottom boat excursion with the in house excursion team which was stunning and we also booked a hamam and massage for the adults and they also threw in a mini spa for free for our children. Overall a really beautiful stay, really attentive and kind staff, and we would love to be able to come back.

Stayed in August 2025

I was more than happy with my stay here—everything was better than expected! The staff were incredibly friendly and welcoming. A big thank you to Ahmed Mahmoud, our cleaner, who made cute towel animals and kept our room spotless every day. That kind of detail really made a difference. The room was big, clean, and had a beautiful view with palm trees and sunsets. The sea was calm, no waves at all made it perfect for kids—great for families visiting for the first time. We also enjoyed the aqua park and the shows at the evening. The night was really quiet so nothing disturbs your sleep. Food at the buffet was okay but repetitive, so I recommend trying the à la carte restaurants—especially the Fish Market (even I enjoyed the fish!) and the Oriental Restaurant with its Egyptian vibe and music. Just make sure to book in advance. Highly recommend this place for a relaxing and friendly holiday!

Stayed in August 2025

Friendl

Stayed in July 2025

Air conditioner was working as fan, but not as cold Klima.

Very nice Restaurant and Staff. Amazing sun beds.

Stayed in June 2025

Pressure of the showers in the room were very low

Very well built, activities etc keeping us entertained. Staff were friendly, shout out to Rowan for everything she did to make our trip memorable. One shout and she was there, made sure we were all okay and enjoying. She needs a PAY RISE!

Stayed in May 2025

Bedbugs. We were bitten every night. I wouldn't have posted this online except that when we told the front they said "No, we don't have bedbugs". They then offered to send someone to spray the room, but without offering us a different room. It seemed like a toxic option to sleep in a space with fresh insecticide chemicals, so we just kept sleeping with the bugs

Good location. Nice pool

Stayed in May 2025

the water pressure in the shower, which was too low."

I had a wonderful stay at the Regency Plaza. Everything went perfectly. The place is truly ideal for a family vacation. I would happily return. I would especially like to highlight the professionalism, warm welcome, and excellent work of Muhammad Elsharkawy, the manager of the restaurants. He is an outstanding manager, and the hotel is very lucky to have him. He takes great care of the guests, answers all questions, and is always willing to help. He is truly an asset to the establishment. I would also like to mention Ibrahim from the main pool staff, who did an amazing job with the children, always smiling and in a great mood. I highly recommend this hotel.

Stayed in April 2025

The food was not that good that’s all, the room service was excellent and supper friendly

Stayed in April 2025

only some foods available all the day and most of the foods are localy

Stayed in April 2025

Poor internet

The hotel facilities are perfect you couldn’t ask for anymore.excellent value for money .rooms were great exactly what was described. The food was plentiful and always a variety .internet is always poor slightly improved from last year but I think this is generally how it is at most hotels

Stayed in March 2025

Reception should be the face of the hotel. Service on reception in this hotel and specially Omar,what can I say,he spoiled my holidays and also made me feel like I’m not welcome there. We stayed for 9 nights and on the last evening got to know that our flight has been cancelled,so i went to reception and I was told to come next morning for late check out. Next morning there was another person and this hero Omar asked me to book one extra night for price which was 50% higher than other nights we spent there. He was very mean and treated me like stranger who just entered the hotel,not like a guest who already spent 9 days in the hotel. On the night we left I got apologises for Omar’s behavior and a lot of warm words and smiles,I’m very thankful for that to Mustafa.

Huge resort with very beautiful gardens,beautiful beach with amazing water,like Malidives. We stayed in Sea frount room,changed rooms from pool area and it saved our holidays. With the room we got access to royal beach restaurant and private beach. Food in royal restaurant was much better then in main reastaurant. Also service was perfect,they brought drinks quickly and all staff in that restaurant was friendly. Main restaurant always full of people and toi loud. Also the quality of food not so good. Room was clean and we got every day towels and water to the room. Service on the beach perfect. I used spa Services several times and it was perfect,hamam,massage👌

Stayed in February 2025

Everything was amazing ,starting from the front desk and mr Ismaeel who arrange transfer to the airport, the facilities at the resort are the best , food is various and delicious , i will defenitly come back again

Stayed in February 2025

Camello restaurant wasn't as expected 4/10 More activities should be added to the daily program .

The accommodation was very good.,The royal restaurant was great also the staff working there.the beach was good.The oriental restaurant was great.House keeping was excellent.

Stayed in February 2025

The food 🤦🏻‍♂️i don’t like it the meat 🥩 is like 🪨😆

It good hotel and nice staff

Stayed in February 2025

Thanks to all the hotel staff who took care of us from the first day of our stay. Special thanks to Omar who worked at the reception for his professionalism in contacts with hotel guests and his sense of humor that put a smile on everyone's face. Also thanks to Muhammed who cleaned our room every day to the highest standard and every day a different composition made of towels was waiting for us. I also can't forget about the service on the Beach. Muhammed always made sure that our sunbeds were prepared and properly sheltered from the wind.

Stayed in January 2025

The taxi service at the hotel was expensive, but we agreed to pay. However, when payment was completed, our group was split, and because one of the cars was damaged, we ended up with our kids on our laps, as the car only had 13 seats for our group of 17. The taxi service had agreed to pick us up around 18:00, but they arrived at 19:30. If the hotel allows outside services, I believe they should ensure they are properly represented. Another issue was when we were relaxing in the sun, people would walk around trying to sell things. We ended up paying 680 euros for a private cruise to see White Island, which included a buffet and unlimited drinks. However, it turned out to be a simple tourist trip with 20 other passengers. We were really disappointed, as we trusted the hotel and the person from the diving center.

We arranged a shuttle with the hotel, and upon arrival, they were already waiting for us and assisted with our baggage. Since we arrived quite late, the hotel had prepared a late dinner with drinks for our family, which was a nice touch. The aqua park operates from 12:00–15:00, as it closes during lunch hours. Since we visited in the winter, the sun sets behind the buildings at 15:30, making the area chilly. However, we still enjoyed the heated pool near the aqua park. We went snorkeling near the hotel. While there aren't any corals, we saw a variety of fish, including both small and large species. It was a great experience, especially if you've never gone snorkeling before. The food was good overall. For breakfast, our family had limited options compared to other guests who had a wider selection. Lunch and dinner were consistently tasty, although the menu didn't change much, even on themed days like Italian, fish, or meat days. The desserts were limited but enjoyable. The hotel has 5 on-site restaurants, with 2 of them being free. These two are divided between the guests, with half going to one and the other half to the second. We were a large group, so we swapped between them, as they wouldn't let us dine together otherwise. For the other 3 restaurants, you need to book based on the number of people in each room; otherwise, they'll cancel your reservation. Since we had 17 people, we booked 3 rooms, and the reception manager was kind enough to arrange different reservations for us, as the other restaurants were fully booked. On the last day, our daughter got sick, and we called reception. Within 30 minutes, a doctor arrived at our door, provided her with medicine, and gave us prescriptions. The massage and sauna services on-site were excellent, and the younger teens in our group enjoyed booking several sessions in advance. The girls had their hair styled with colored strings, but by day 5, the strings started coming out.

Stayed in December 2024

Massive complex so a lot of walking to get to different restaurants and pools which isn’t a bad thing unless you have mobility issues

Restaurants: very good staff everyone was attentive and helpful Food: if ur a picky eater u may struggle but there was still a variety. Plenty of fish meat rice and salads. There is a couple of snack places too with pizza burgers chips etc Bars: many areas to get drinks from (didn’t particularly like the spirits but the lager was nice) plenty of soft drinks to choose Pools: plenty for kids and adults (we had a swim up pool which was adult only with its own bar) Beach: nice area with free loungers and towels included. The sea is shallow to begin with which was nice to have a stroll in and dip ur feet in Shops in the hotel: had a range of everything but to the right of the resort a 5 minute walk is a bigger complex with shops and a couple of bars/eateries Wi-Fi: free around the complex had no problems

Stayed in December 2024

We really liked the garden of the resort and the embankment with palm trees that connects the resort to the neighboring resorts (so we could also look into the neighbor's yard :)). Beautiful beach, with sand and enough sunbeds, a pontoon from which you could snorkel. The room was on the ground floor, with a nice terrace overlooking the garden, spacious enough. Cleanliness was not my strong point, but we survived :). The food was ok, you had plenty to choose from, you weren't starving. A plus for a la carte restaurants (Fish market, Oriental and Italian), you can book from the app for the next day (lunch or dinner). The resort has a very good application, where you can find out a lot of information. Very nice aqua park, both for kids and big kids/adults. It was also very good to have the transport from the airport included in the price, the driver waited for us at the airport exit, even if the plane arrived late at night and was delayed. You must go to see at least one sunrise on the beach. We think it was a good choice, we recommend it to the unpretentious. We would return.

Stayed in October 2024

Food could be better.

The facilities are great. Location good as on the beach and not far from amenities. Staff are very friendly. It's a great hotel for families.

Stayed in November 2024

La comida

Los exteriores del resort son impresionantes

Stayed in October 2024

Bathroom was old , must to maintenance. But rooms are quite big. Mosquitoes at night problem :)😂

Open buffet breakfast and not only 1 restaurant, I can choose 4 restaurants. It was good. Especially Royal club restaurant was perfect, their team from cooker to waiter very good . Foods were good. Thanks to them.🙏

Stayed in October 2024

thank you to all the staff specially Mr hussam and mohamad in the room service

Stayed in October 2024

The food was terrible, it was the same choice every night and it wasn’t very nice. There was nothing in the main restaurant for the children. The hotel was too far from other restaurants outside,it cost a lot in a taxi. Also the entertainment was rubbish.

The hotel was very nice, the rooms were spacious and comfortable. There were plenty of pools and the aqua park was great for the kids. It was all spotlessly clean.

Stayed in October 2024

the differences of prices for products depending on where you consume within the hotel.

The food was very good; very nice beach area with comfortable beds (for free). The pool, garden and beach area are very well maintained and clean. The rooms are a little outdated and could use some renovation but they are still very well equipped, comfortable and absolutely sufficient.

Stayed in October 2024