All excellent.

Excellent hotel. Nice view.and شروق. / مريم nice person’s very helpful .they amazing persons Smile ing positive energy all the time that is make. Stay blessed happy and love the hotel due Help and make our stay very comfortable It's very peaceful, well maintained and the team is extremely helpful, polite and very professional and accommodating. Overall everything was just perfect and we cannot wait to be back

Stayed in August 2025

I like comfortable , cleanliness, service,staff and I would like to sincerely thank Makram for his outstanding service during my stay. He was always welcoming, attentive, and truly went above and beyond to make me feel comfortable. His professionalism, kindness, and genuine care made a big difference and created a wonderful experience for me. I am very grateful for his excellent hospitality.

Stayed in August 2025

Location is amazing

Stayed in August 2025

The beach is rocky

Everything is perfect specially the staff are helpful and friendly. Highly recommended.

Stayed in August 2025

I liked everything

Everything about our stay at Cleopatra Hotel Rixos was exceptional. I have stayed in many five-star hotels, but this one truly exceeded my expectations. The bungalows were spacious and comfortable, the view and the sea were breathtaking, and the facilities were excellent. A special mention goes to the staff, especially the two Mariams, who made our stay even more enjoyable with their kindness and professionalism. The hospitality we received throughout was outstanding. Breakfast was another highlight — there was a wide variety of fresh and delicious options that catered to everyone. Overall, this was one of the best hotel experiences I’ve ever had, and I would highly recommend Cleopatra Hotel.

Stayed in August 2025

the vibes of the place

Stayed in July 2025

a little bit late in check in

The stay was very helpful and enjoyable. The location is perfect, and the view from the King Fouad rooms was stunning. Both breakfast and dinner offered a wide variety of options. Overall, a great experience!"

Stayed in August 2025

Everything is superb

Stayed in June 2025

Some of the front liners need training on how to deal with guests in more respectful manner, management seems absent from the seen when we had major issues and we have requested to meet with any of them and they were not there at all. Beach is dirty and you step into many dirt.. it needs deep cleaning.

I loved location and the food and the facilities.. i would like to shout out and thank from the bottom of my heart Miss Ritaj , Miss Shoruoq from guest relations for their extraordinary support while we had many challenges they were very supportive and they made sure we have a great rest of our stay. I would like to thank Miss Saeeda Saeed from house keeping for her high responsiveness and for keeping our room always super clean.

Stayed in August 2025

Nothing

I had an unforgettable stay at Rixos Al Montazah. From the moment we arrived until the day we left, everything exceeded our expectations. The hotel is truly a gem – beautifully designed, spotlessly clean, with outstanding facilities. The food was delicious and varied, offering something for every taste, and the atmosphere throughout the resort was warm, relaxing, and family-friendly. What made the experience truly special, was the exceptional hospitality. I would like to express my deepest gratitude to Mr. Islam Soliman, whose professionalism, dedication, and genuine care turned our stay into something remarkable. He was always attentive, helpful, and ensured that every detail was taken care of. Thanks to him, our vacation was not only comfortable but also memorable in every sense. I highly recommend Rixos Al Montazah to anyone looking for a luxurious and welcoming experience. We are already looking forward to our next visit!

Stayed in August 2025

The spacious rooms

Beautiful design and facilities and the location is excellent

Stayed in August 2025

Nothing

Sea View, Food, various beaches, Cleanness and Security. Helpful Staff especially Mr. joe Mahfouz who provided us full support during our accommodation. Also I Would like to Thank Mr. Islam and Mr. Mohamed El Sisi and all other staff members for their support. Golf Car Drivers are very patient and helpful and service is available 24/7. Indoor and outdoor pools. Really proud to have such facility in my country.

Stayed in August 2025

Clean Good food quality Stuff respectful

Stayed in August 2025

Nothing, everything was excellent.

Location is amazing at the heart of Al. Montaza Alexandria, food and amenities were excellent and staff were very friendly and cooperative.

Stayed in August 2025

Maintenance staff’s shortage. There was a problem in the whole TV for all rooms at night and the maintenance staff doesn’t work at night that was awful and awkward we had to wait till morning . Gulf car shortage the waiting time not convenient with hot weather.

Room direct access to beach. Staff’s friendly. Breakfast great

Stayed in August 2025

the AC can not be adjust easily

The staff and the food

Stayed in August 2025

Nothing really

All was marvellous One of my best experiences ever. Customer service is great especially Abdelrahman, Nadia and Menna

Stayed in August 2025

Privacy and perfect location

Stayed in August 2025

None

Location, view, staff, food

Stayed in August 2025

Nothing

“I truly appreciated the excellent customer service, especially from Ritaj and the dedicated IT team. The friendly and helpful staff, including Omar and the entire team, made my stay exceptionally pleasant and memorable. Many thanks for such a wonderful experience. I also loved the direct access to the sea and the breathtaking, marvelous view that added a special touch to my time there.”

Stayed in August 2025

Nothing

“I truly appreciated the excellent customer service, especially from Ritaj and the dedicated IT team. The friendly and helpful staff, including Omar and the entire team, made my stay exceptionally pleasant and memorable. Many thanks for such a wonderful experience. I also loved the direct access to the sea and the breathtaking, marvelous view that added a special touch to my time there.”

Stayed in August 2025

NA

Rating: 9.5/10 I recently had the pleasure of staying at Rixos Montaza Hotel in Alexandria, Egypt, and I must say, it was an excellent experience. The hotel's luxurious rooms and suites offer breathtaking views of the Mediterranean Sea, and the top-notch amenities ensure a restful stay. The hotel's rooms and suites are exquisitely designed, providing a comfortable and relaxing space to unwind. The hotel's location offers breathtaking views of the Mediterranean Sea, perfect for sunbathing, swimming, or simply enjoying the scenery. - The hotel's staff, including provided exceptional service, ensuring that our stay was nothing short of excellent. Amenities Galore The hotel features a range of amenities, including a pool, spa, parking, gym, and restaurant, making it an ideal choice for both business and leisure travelers.

Stayed in August 2025

A word of thanks to Ms. Retaj, Public Relations, who followed up daily, as well as Mr. Saber, who cleaned the rooms, who was meticulous in cleaning and organizing.

Could you tell us a little more? Breakfast was excellent and varied for all tastes.

Stayed in August 2025

It was wonderful visit in Rixos Alexandria hotel. I was here few days. Its very good hotel very clean and service was exclient. MR Ahmed bader He was so kindly and friendly. Rixos always our best.

Stayed in August 2025