Thank you Diana! She made sure everything was perfect and she made sure our room was decorated for our anniversary, and treated us with a complimentary cake. Actually all the staff were very helpful!

Stayed in September 2025

Room is very clean an wide.. special thanks for Diana, Mariam and Arcany for hospitality.

Stayed in September 2025

Nothing

Thanks for all the staff they are very helpful professionnels and polite Thanks to Diana from guest relation for her follow up and professionnalism to be sûre of the pleasant and comfort stay in the hôtel. Also especial Thanks for the clearing staff of the 6th floor

Stayed in September 2025

That time flies too fast without knowing that I have to make a checkout

I was there for 3 nights and 4 days and I had the best stay ever, I can't describe how much I love this hotel, or even the super friendly staff all over the facility, I must confess that this is the best hotel I've been to so far, during my stay in Alexandria. Shout-out to Mo'men and Fouad at the Nariman Register disk, they were very helpful, great pools and pool staff, delicious breakfast with variety of food and everything you look for, either Egyptian breakfast or any other type you can make yours XD. And lastly I must say that I have enjoyed the jacuzzi and the Sauna and I loved the idea of it being included, great one, I didn't attempt the evening party because I was tired after all of that swimming in the pools and both beaches. But the the instrument players in the kitchen and main hall, that's another level. Overall, recommended and I will try it again

Stayed in September 2025

Nothing.

Breakfast was perfect. Delicious food. Stunning views. Diana and Menna were most helpful.

Stayed in September 2025

Nothing

Staff were very helpful and positive, they were very sweet to do an upgrade for our room from park to sea view, which was a very kind gesture. definitely will come back again.

Stayed in September 2025

Staff, amenties

Stayed in September 2025

Food could be better

Location

Stayed in August 2025

Great experience

Stayed in September 2025

None

I met diana from guest relations she was a sweetheart and noway to forget marina ❤️❤️

Stayed in September 2025

Check in process was long

Location is perfect and all went smoothly special thanks to Diana guest relations she was very helpful and Rania from reception was very polite and smiley person

Stayed in September 2025

Nothing

Sea view rooms are perfect, breakfast at Turquoise is delicious and hotel facilities and cleanliness are high standard. Staff are very attentive and accommodating.

Stayed in September 2025

Nothing

Service very good Staff very smiley and helpful Location very nice Special thanks for Diana very nice girl and smiley girl I’ll come again

Stayed in September 2025

nothing

it was the most relaxing stay i have ever tried in Alex.

Stayed in August 2025

Nothing

Great service and location, Mariam was also there for any assistance I stayed at Nariman but Cleopatra Forest offers wonderful bungalows by the sea, suitable for a couple

Stayed in September 2025

Location, friendliness of the staff

Stayed in September 2025

The music all the time by turkey

The location , the staff were friendly, from the guest relations Diana was great helpful and clever she provided the best for us and even she celebrated my cousin birthday thank you Diana, and Maryam as well she did her best to make our stay perfect

Stayed in September 2025

Exelant

Exelant

Stayed in August 2025

Nothing

Great stuff

Stayed in August 2025

All excellent.

Excellent hotel. Nice view.and شروق. / مريم nice person’s very helpful .they amazing persons Smile ing positive energy all the time that is make. Stay blessed happy and love the hotel due Help and make our stay very comfortable It's very peaceful, well maintained and the team is extremely helpful, polite and very professional and accommodating. Overall everything was just perfect and we cannot wait to be back

Stayed in August 2025

I like comfortable , cleanliness, service,staff and I would like to sincerely thank Makram for his outstanding service during my stay. He was always welcoming, attentive, and truly went above and beyond to make me feel comfortable. His professionalism, kindness, and genuine care made a big difference and created a wonderful experience for me. I am very grateful for his excellent hospitality.

Stayed in August 2025

Location is amazing

Stayed in August 2025

The beach is rocky

Everything is perfect specially the staff are helpful and friendly. Highly recommended.

Stayed in August 2025

I liked everything

Everything about our stay at Cleopatra Hotel Rixos was exceptional. I have stayed in many five-star hotels, but this one truly exceeded my expectations. The bungalows were spacious and comfortable, the view and the sea were breathtaking, and the facilities were excellent. A special mention goes to the staff, especially the two Mariams, who made our stay even more enjoyable with their kindness and professionalism. The hospitality we received throughout was outstanding. Breakfast was another highlight — there was a wide variety of fresh and delicious options that catered to everyone. Overall, this was one of the best hotel experiences I’ve ever had, and I would highly recommend Cleopatra Hotel.

Stayed in August 2025