Little amount of water and very crowded restaurant

House keeping Ahmed Salem and supervisor Mr. Auad were very nice and helpful

Stayed in August 2025

It was like coming home & the ambiance was from another time.

Stayed in August 2025

I booked a triple room with one queen and one single bed, but was given a double room with two single beds and no space for an extra bed. The receptionist offered an upgrade to a family room for EGP 6,000, which wasn’t affordable, so we had to stay cramped in the smaller room. I recommend future guests who booked a triple room to confirm room details with the hotel before arrival.

The room was clean and spacious, and I’d like to extend special thanks to Awad and Ahmed from housekeeping for their excellent service. The breakfast was enjoyable, offering a good variety of food, and the private beach was a lovely feature—especially with the convenient shuttle service that made access easy and comfortable.

Stayed in August 2025

Wifi

Cleanlines

Stayed in August 2025

The beach was overcrowded and shared with other hotels. Little bit over overpriced

The view was good. Staff was very good late checkout 👌 Mr Awad very good stuff in service

Stayed in August 2025

The staff were okay but it took long to check in

Location is ideal

Stayed in August 2025

Everything was great until I seen the bathroom. The bathroom is in desperate need of maintenance it was the worst part of the stay! The smell was so bad that the whole rooms starts smelling like sewer water and feces. Me and my husband almost left due to the smell of that bathroom. No joke! The bathroom was also leaking so bad that I had to throw so many towels to dry it off because there’s nothing for me to use to drain the water on the floor. Another thing is the WiFi, I understand it’s a big building and there’s so many people on the WiFi but I couldn’t even load a video and there wasn’t much on TV because most was in Arabic. Would I come here again? Maybe if I have no other choice.

Hotel is in a great location everything is close by. The staff were nice especially the housekeepers, Mariam Ramadan and Mohammad Hany, they did a fantastic job. Thank you!!

Stayed in August 2025

The location and the View are wonderful. The room is wide and clean. The staff and personnel are polite and helpful. The food is good with varieties. Overall the place is coozy and I recommend it.

Stayed in August 2025

All the staff are cooperative and Ms Sara on the reception for check in and out was perfect

Stayed in August 2025

Price were little high compared with the facilities

Location

Stayed in August 2025

I had a very pleasant experience at Hotel Tulip. The hotel is clean, comfortable, and the service is excellent. Everything was well taken care of, and I truly felt welcome. A special compliment goes to Awad from the staff. He was extremely friendly, helpful, and always willing to assist. His hospitality made my stay even more enjoyable. Overall: highly recommended for anyone looking for a comfortable stay with outstanding service!

Stayed in August 2025

The room size was fine for a family stay. However, we booked for 2 adults and 2 children. We had a twin bed and a single bed. When we asked for an extra bed, we were notified that it would incur an additional charge! We slept three on the twin bed. On the booking site, which I booked from, it said one of my children would benefit from a free stay, which I did not receive! The location is perfect and close to everything. The last order in any restaurant or coffee shop is at 11:30 p.m. That embraced me when inviting some friends. The staff needs more practice for bathroom cleaning, as I had to sanitize the bathroom after every time they cleaned the bathroom.

The hotel had many amazing restaurants with a wonderful menu. Batta Hanem serves the best Egyptian menu. The view from the terrace is breathtaking. The entertainment facilities were perfect. The hotel had cinemas, billiards, PS5, and many more.

Stayed in August 2025

Nothing

The staff were really nice especially Mr. Gawad was very much helpful and very professional. Special thanks to him.

Stayed in August 2025

Lack of maintenance. Check out process. No options during booking to choose a room without breakfast included. Lack of proper management of breakfast buffet including cleaning the tables due to crowdness.

Location

Stayed in August 2025

Food

Location is good

Stayed in August 2025

well, the central air conditioning sound is noisy! Also cupboards are a bit out of fashion and need some attention.

The location of the hotel is magnificent. You can get a great view of the sea or a side view, like in my room. The staff there is invaluable, doing their best to solve any problem that might happen, and finally making you feel at home. I had some small issues with the room, but Mr. M. Barakat did his best and was so attentive that he used to ask daily if we needed anything. Also, the housekeeping staff are caring staff who respond as quickly to anything you need... Mr. Ahmed, Miss.Nada and Miss. sara in the reception, also Miss. Ibtissam,Miss Mariem, and Mr. Muhammed Hosny are a few examples of such an active staff.. As for breakfast, it exceeded my expectations to be honest! Food was always delicious, fresh, and in great quantities that satisfied the number of guests that was increasing every day! we had the chance to have a new savings case and a new fridge, which means the hotel cares about the service they provide their customers. I enjoyed staying there very much, and I hope to be back soon. Thank you Tolip Hotel for everything.

Stayed in August 2025

Everything was amazing starting from the cleaning staff especially Eissa and Mohamed were so decent and professional with us God bless. I have to also mention that it was the first time for me to like the restaurants in a hotel especially "Bata Hanem" was my absolute favorite restaurant in the hotel ..the service and the food there were exceptional! I wish the beach was a bit closer but other than this, everything was perfect in our stay!

Stayed in August 2025

Parking is always full

Location

Stayed in July 2025

Well, The receptionists for the 1st time..we're so tempted..like under-pressure,The guide on the pool were a bit loose,guests were jumping with improper swimming suits and some were having beverages and no one forbid them. Also the furniture really needs refurbishment, and the curtains of the shower needs to be from a good water isolation material, and to offer an option of eldery guest to have rooms with shower box instead of bath tub.

For five years, Tolip in Alexandria has been my favorite escape. What makes it so special is the family-like atmosphere; it’s a place that feels both safe and incredibly cozy. The housekeepers, including the wonderfully kind and helpful Mostafa, Hossam, and Khamis, always make me feel so welcome. I can't get enough of the room designs and that fantastic play area , and the terrace as well.

Stayed in August 2025

the room size was small for 3 adults and the facilities in the room only for 2, including towels, cups...etc,

the room was good, clean

Stayed in August 2025

swimming pool is not enough for all the guests, should have another one food not much variety

locations is excellent facility is nice room is clean with good size food is ok but could be better

Stayed in August 2025

Parking is very expensive It should be free

Stayed in August 2025

Location , clean , staff

Stayed in August 2025

Check in was very slow and as a family we always like to stay in rooms near each other. This didn’t happen and we had to change the room twice and at the end we stayed distant from each other . The hotel overbook and dont have a good tracking so as to accommodate the booking request..

Location and staff were great

Stayed in August 2025