Swimming pool was very cold

Food, facilities

Stayed in October 2024

Rudeness and Unfair treatment from some, and The challenge of leaving the hotel was compounded by the taxis not being allowed inside, and the cart taking longer than expected.

Cleanliness of the rooms and swimming pools, various kinds of food and fun night activities.

Stayed in July 2024

Everything was very good, it was a wonderful experience that I want to do again, The staff was very nice, special thanks to Ahmed in the reception, and all thanks to all the staff for making this stay exceptional, I highly recommend this place.

Stayed in May 2024

Food is hit and miss but always something edible

Beer location pools and staff

Stayed in January 2024

variety of snacks

Great aqua park, amazing beach, very friendly staff, events with typical Egyptian food, big rooms.

Stayed in April 2023

All went well

Family activities were amazing during our stay, you don’t need to leave the hotel. Food variety was great, during our stay Mohamed Alsayed in the panorama restaurant was very kind and helping us specially with kids needs. Everything was perfect and we did enjoy the aqua park, parties and swimming pool activities.

Stayed in July 2025

there was nothing i didnt like

the hotel is decent size. so big that we needed a wheelchair for my partner which the hotel had one for us to borrow for our whole stay. we stayed at room 3401 which was perfect and was a spacious room staff from management to reception down to lifeguards and restuarant staff and cleaners were all very polite and helpful

Stayed in January 2025

Nothing

I recommend this resort , everything is beautiful, friendly reception and the new restaurant is amazing, amazing food, will definitely come back again

Stayed in September 2024

Ithink nothing

Wonderful staff , beach , pools The aqua Park is big and amazing Food was very nice

Stayed in May 2024

Worst food ever, really bad quality of meat, burgers are only bread and piece of chicken like McNuggets, pasta not well cooked. The attitude of the personnel rude and in some moment a supervisor was giving hard time to a life guard Infront of everyone, shouting at him. Restricted time for the aqua park and pools, aqua park only 5 hours a day. The bathroom with a big window to the rest of the room was uncomfortable… room 1249.

All inclusive, aqua park included, place is fantastic, corridor in the sea beautiful

Stayed in April 2024

The staff how they were towards women and the cleanliness of the hotel bird poo all over restaurant and birds flying round stealing food inside the restaurant was there for a week and couldn’t book any al acarte as they were all fully booked apparently but never even seen any of them open

The snorkelling was great and the aqua park maybe better opening times though

Stayed in January 2024

Birds flying around two of the restaurants, bird poo on pictures and chairs in the restaurants. Birds pecking pastries and breads. Food not good, never warm and very tasteless, glasses and plates not clean. Pool in very bad repair, lots of missing tiles, broken tiles and filthy. Room dirty and dusty, bathroom not cleaned once during stay, bedding very old and bobbly, toilet roll holder hanging off wall. Basin tap connected wrong way round so scalding hot water coming out of cold tap! Fruit delivered to room every day regardless of whether you had eaten previous plate or not! Had five plates lined up all going mouldy! Animation team, not great, during performances they spent their time standing in front of you making you clap constantly whilst you are trying to watch the performance on stage! Check in not welcoming and very chaotic.

Good location for relaxing and snorkelling. Friendly life guards and swim up pool barman. Great coffee at the coffee bar (extra charge).

Stayed in January 2024

The food was pretty low in quality and variety. For example, morning porridge - watery, grains undercooked. Alcohol is the lowest quality I've ever seen. Lots of artificial colors in drinks. For breakfast, the choice of food was always the same. After 3 days, I had a hard time finding something for myself and started to eat out more often. Quite a few facilities were out of service - part of aquapark, slides in the main pool never worked.

The location is great - next to the amazing colorful reef, where I was snorkeling almost every day. The information about reef status (open/close) was hard to get, unfortunately. Nice (but cold in December) aqua park. Pretty good rooms and service.

Stayed in November 2023

None

All

Stayed in November 2023

Although I had a nice room and the beds made every day, the sheets and towels were never changed. In fact the towel origami was made from dirty towels which were not towels from my room. The food was very poor. For a 4 star hotel I would expect much better. The Italian a la carte was nice which should be the standard of the buffet. This is not what an all inclusive hotel is, it's more like full board therefore not good value for money at all. There was also no variation in the food served. The drinks were bad and watered down. Everything was served in small plastic disposable cups you would use for a children's party. Not what I would expect from an alleged 4 start hotel. The entertainment is lovely due to the animation team. I do think the entertainment should start much earlier and maybe be moved inside as it is quite cold in the evening and there doesn't seem to be adequate seating. When seated, guests can be quite rude and stand in front of your view. The beach was not a nice beach, not sandy. It was more fine pebble like.

I had a large room with a sea view which was amazing. The Italian a la carte was nice which should be the standard of the buffet. The entertainment was ok due to the animation team. The beach chairs were comfortable therefore very relaxing to lay by the beach. It was good that camel rides were also offered at the beach. Very easy to get transport to where you want to go.

Stayed in March 2023

some meal times not much selection but they are catering for many nationalities

activities all over and great staff

Stayed in January 2023

good stay

Stayed in December 2022

Hospitality was great , freindly staff and great accommodation.

Stayed in December 2022

1. The beds are horrible: very hard mattress, not a comfortable night sleep at all. 2. The shower head is old and rusty: so water projection was weak. Maybe time to change it. 3. Service is very slow and language barrier is hard.

1. The location and the view is beautiful. Shops are close by. 2. Staff is very helpful and kind

Stayed in November 2022

Food very bad

POOL good

Stayed in July 2022

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in November 2022