Reviews of شقه فندقيه فاخرة مكيفة الهواء بقرية سياحية متكاملة الخدمات شاطيء رملي وحمامات سباحة واكوابارك على بعد دقائق من مطروح
قرية تاهيتي باي الجراولة, Marsa Matruh, Egypt
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Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewNothing
Nothing like the photos. Very dirty and smelly. Broken shower and boiler
Thank you for your feedback. We always strive to maintain high standards of cleanliness and comfort in our property, as shown in our photos — which are 100% real and reflect the actual condition of the unit. We were surprised by the unusual nature of your stay. While we do not wish to comment on your personal circumstances, the number and identity of the guests who arrived did not match the booking details, which raised concerns regarding the proper use of the property. It’s also important to note that all our previous guests have rated the unit 9 out of 10 or higher — including a recent guest just a few days before your stay who gave a 9/10, and another before them who rated us 10/10. We take all feedback seriously, but we also value fairness and transparency, and we remain committed to providing a safe, clean, and high-quality experience for respectful guests.
Thank you for your feedback. We always strive to maintain high standards of cleanliness and comfort in our property, as shown in our photos — which are 100% real and reflect the actual condition of the unit. We were surprised by the unus… Show more
Reviewed: 22 September 2023 · Stayed in September 2023
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewReviewed: 21 July 2023 · Stayed in July 2023
Verified reviewThe guards by the pools and beach really care about the safety of the guests. The beach is nice and sandy. Good for families with kids because the sea is not deep.
There is rules in the swimmimg pool to wear a cap/scarf in the water. They explained thats because filter in the pool. Ok i will understand this. But unfortunately this rules is just for somebody. There was the guests who didnt have to wear It and It was no problem but for different kids the guards always shouting if they didnt have it. It was not nice at all. The location of the place is in real 25 km from the centre. They charged u 2500,- like deposit What It wasnt mentionted anywhere
there is rules in the swimming pool to wear a cap / scarf in water they explains thats because filter in the pool The location of the place is in real 22 km from the center Regarding the collection of an amount of 2,500 pounds from the client, this amount is deposited as a refundable security that is paid by the client upon receipt of the chalet and is returned to the client upon delivery of the place .
there is rules in the swimming pool to wear a cap / scarf in water they explains thats because filter in the pool The location of the place is in real 22 km from the center Regarding the collection of an amount of 2,500 pounds from … Show more