No

The atmosphere at this hotel Was very vibrant and warm. I was a woman travelling on my own and I felt very safe. The staff were very welcoming and they went out of the way, above and beyond to facilitate any request I had. The food was of a very high standard and a good quality.

Stayed in August 2025

None

I had a great experience at Sierra, thanks in large part to the outstanding service at reception. Samuel Aid was welcoming, professional, and incredibly helpful throughout my stay. Check-in was smooth, and any questions I had were answered with care and clarity. Their friendly attitude truly enhanced my stay. Highly recommended! Very big thanks to Samuel.

Stayed in August 2025

Thanks for everything. Especially Adly. Hope to see you soon

Stayed in August 2025

The hotel is amazing, very cosy, feels like at home, the restaurant offers every day a new delicious meal. The staff are friendly and really thoughtful. I highly recommend staying in the Sierra hotel.

Stayed in August 2025

Unfortunately there wasn’t a pray mat in the room. It’s a Muslim country and there was lots of Muslim guest including myself. Thank god I always carry one with me.

They was lots of things to do in the resort, ample space therefore when you need a quite place you can go and find it in the resort. The food was really nice, flavoured and variety of choice everyday. Breakfast was tops fresh croissants. Mervat and rasha always had a friendly face and welcomed you. Asked if we’re okay and offered to get our drinks. The resort had entertainment everyday for kids and adults. They even offer a free shuttle service for old market and Nama bay. Every 20mins to beach. There’s an indoor pool which was really nice if you need to go And relax without the noisy pool outdoor. You are given complementary voucher for sauna steam room, jakuzzi, bowling and ice skating. Soho square is just seconds away attached to the resort. There have a good variety of tv channels including Bollywood movies. Friendly staff and hard working don’t slack in what job they are doing. They also have snack so if you missed lunch you can have snacks (a good menus) they don’t rush you when eating, even if your late they let you eat give 45mins more that the expected time breakfast ,lunch and dinner finish. overall the hotel is outstanding.

Stayed in August 2025

Nothing

A big thanks to Mr Mina from reception for helping us with everything.and to all Sierra stuff i had a problem with another Italian guest which directly was solved.i felt really safe there. The lifeguards everyone at this hotel.my third time and wont be the last. Chef aymen, abdoullah, Mohamed،abdo,fadi Ayman .Ibrahim all of you a big hug. I wont forget Mina ,Abanoub,Adly thanks friends for all the nice moments we spent drinking your delicious cocktails.and seeing your smiley faces all day. Our stay will not be complet without a cleaning room that why i would like to thanks Ibrahim such a hard werkend guy. Wonderful beach . I just can not wait to be there with again guys. Thanks Sierra.

Stayed in August 2025

Food and cleanliness, Thank you Mr Adly at the reception and we loved the beach and the sea.

Stayed in August 2025

Nothing

Everything was good.

Stayed in July 2025

The best Staff and Hotel

We love the staff they are very kind and so respectful. The reception staff ( Adly and Amir) and so kind respectful and at our service 24/7. The dining room staff ( Kerilos, Marcos, Rasha, and Mervat) are so nice, friendly and welcoming. We thank everyone from the bottom of our heart and for making our vacation the best experience possible.

Stayed in August 2025

Loved everything

Very clean, food is delicious and staff is wonderful, always full of smiles, reception staff always very helpful

Stayed in August 2025

Every think was perfect food ...etc. especially Mr. Ahmed zedan, in the reseption, was a very kind person.

Stayed in August 2025

Kids area should be covered in the summer the outside area.

Location, staff and value for money

Stayed in August 2025

There was an unpleasant situation with Booking.Com but with the special thanks of Mr. Hisham & Mr. Mohamed Yasser they helped me also the costumer service of booking thanks for the care

Mr Hisham & Mr. Mohamed Yasser Helped us in our reservation issue Reception staff are amazing and Mina from the bar and bego also chef ayman and ceg Mossad

Stayed in August 2025

One small disappointment was that although we mentioned in advance that we were celebrating our anniversary, there was no special note or gesture upon check-in. It would have been a nice touch and made the occasion feel a bit more special. After our stay, we received a message from the hotel asking for feedback and a rating. I responded in detail, but unfortunately never received a reply or even a simple acknowledgment. That was a bit surprising, considering the overall high quality of service during our stay. But all in all, we had a lovely time and would definitely come back. Thank you to the Sierra Sharm team!

We stayed at Sierra Sharm for one week and overall had a wonderful experience! The hotel is beautiful, the activities are well-organized, and the rooms were clean and comfortable. The adults-only pool bar was one of our favorite spots — Emad, the bartender, makes amazing cocktails. Just tell him what kind of flavors you like, and leave the rest to him — he’ll surprise you with the perfect drink every time! We really enjoyed the pool volleyball, aqua gym, and stretching classes. The aqua gym instructor is truly passionate about his job — even though it’s a group class, he pays attention to everyone and helps anyone who’s struggling. One day, I lost my gold ring while playing pool volleyball and only noticed it hours later. We contacted Ahmed Zidan at reception, and thanks to his quick response and coordination with the team, they found and returned it to me. I’m so grateful! There was one small issue during our stay — I found a hair in my broccoli (most likely dropped by another guest at the buffet). I informed the staff, and the executive chef personally came to assist us. They quickly replaced the entire buffet section, which showed how seriously they take hygiene. The food was good overall. The chef at the grill station greeted us with a warm smile every day and always made us feel welcome. At check-in, Mohammed at the front desk gave us a warm and friendly welcome, which made a great first impression. The location is also fantastic — the hotel is situated right inside Soho Square, which makes it very convenient for evening walks and entertainment. They also offer a free shuttle service to the beach, Naama Bay, and the Old Market, which was super helpful for exploring the area.

Stayed in August 2025

Great rich cuisines, breathtaking landscape, beautiful beach for snorkeling, lovely pools & fantastic location!

Stayed in August 2025

While the facilities were generally OK, the rooms and buildings could use some renovation. They felt a bit outdated and didn’t quite match the quality of the service and food.

We had a pleasant stay at this hotel. The staff were exceptionally friendly, always smiling and ready to help, which made us feel very welcome. The food was amazing—delicious and with a good variety. One of the highlights was definitely the Wi-Fi, which was surprisingly fast and reliable throughout our stay. The location is also a big plus, just a short walk from SOHO Square, where you can find shops, restaurants, and places to relax in the evening.

Stayed in July 2025

I had an absolutely perfect stay at this hotel. Everything was well-organized, clean, and exceeded my expectations. A special mention goes to Mohammed and Emad, who were working at the adults-only pool. They were both incredibly kind, attentive, and always made sure guests were comfortable and happy. Their professionalism and friendly attitude really made a difference and added a personal touch to my stay. I would definitely come back and recommend this hotel to anyone looking for a relaxing and enjoyable vacation!

Stayed in July 2025

The biggest downside of our stay was the lack of information provided. As someone who has stayed in many 5-star resorts, this was the first time I was disappointed with the reception staff. They didn’t give us any information about the hotel — they just handed our room card to the bellboy and sent us to the room 😂 I had never experienced anything like that before. We had to figure everything out ourselves, and since it’s a large resort, at least a brochure about the facilities or daily activities could’ve been helpful. Other staff members were attentive enough. However, we noticed that Arabic-speaking guests received noticeably more attention — especially in the main restaurant. While their large tables were being served drinks directly, the rest of the guests were mostly left alone. This might be due to the staff’s limited English skills, I’m not sure. The main restaurant was decent overall, but the beach bar was disappointing. The food quality was low, and fries tasted like fish because they were fried in the same oil. The alcohol quality was poor — we didn’t drink anything except beer. Would I stay here again? I’m not sure. Maybe just for the beach, which was the highlight of our trip.

The hotel’s location is great as it’s inside Soho Square. The food is decent and worth the price. The cleanliness was excellent — the room was cleaned every day. Although the rooms are a bit old, it wasn’t a problem at all. One of the best things about the hotel was definitely the staff. Everyone — from the adult pool to the beach bar and even the security — was always smiling and friendly. Whenever you smiled at them, they greeted you back warmly. Their positive attitude really stood out during our stay. There’s a shuttle to the hotel’s private beach every 20 minutes, and it only takes 5 minutes to get there. The beach was definitely the highlight of our stay — the corals and Red Sea fish were truly amazing.

Stayed in July 2025

Nothing

Evreything

Stayed in July 2025

Me and my husband VicenteI loved the whole experience. Everyone was welcoming, kind, and ready to help. Especial mentioned to Emad he did the best coctels ever. His happiness was contiguous. In general, thank you so much to every member of the staff

Stayed in July 2025

There may be more entertainment in the evenings.

We thought everything was great. Location is near the airport. The food was suitable for Turks.

Stayed in July 2025

Our stay at the hotel was excellent. The cleanliness was outstanding, the maintenance was perfect, and the rooms were very comfortable. The staff were kind and professional, and the food was delicious with a lot of variety. Everything was amazing and more than satisfying. We really enjoyed every moment!

Stayed in July 2025

The staff at the reception, need to smile more and listen to customers more . Rooms are outdated

Nice hotel , very comfortable to stay at. Great good and lovely pools

Stayed in July 2025

All the staff were nice and friendly, liked the food so much. Definitely will come here again.

Stayed in July 2025