Reviews of JAZ Neo Sharks Bay 4 stars
2 B Entrance Of Sharks Bay North Naama Bay, 99999 Sharm El Sheikh, Egypt
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Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything! The staff were the heart of this experience – so warm, kind, and welcoming that they truly became a second family to me. Whether at reception, the restaurant, housekeeping, or the animation team, everyone made me feel special. A special mention to Fatima, Aicha, Ahmed, Mahmoud, and Sayed …. thank you for your smiles and energy! The food was delicious, the activities were so fun we never got bored, and the hotel is beautiful and super clean. It was simply perfect.
Honestly, nothing at all. I loved every moment of my stay.
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon. With Best Regards, Ashraf Zaki Hotel Manager
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI really enjoyed my stay. The rooms and pool were super clean, which made a huge difference. The Hotel staff were all so friendly and welcoming—really added to the vibe. And thanks to Ibrahim from Food & Beverage, he was genuinely amazing.
Nothing at all
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon. With Best Regards, Ashraf Zaki Hotel Manager
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewI had an exceptional stay at JASNEO Sharks Bay Hotel in Sharm El Sheikh — a place where genuine hospitality and attention to detail truly shine. The hotel is beautifully maintained, the rooms are spotless, and the pool area is kept incredibly clean, making it a perfect space to relax. The variety and quality of food exceeded expectations, with something to suit every taste, thanks to the care and effort clearly put into every meal. A special thanks to Ashraf Zaki, whose leadership is reflected in every corner of the property, and to Mr. Adel, whose warmth at the restaurant made every dining experience feel personal. Deep appreciation also goes to Chief Houssam for the delicious flavors, Amani for her kind presence, the talented therapist who made my time even more relaxing, and Hameed the bellman, who was always there with a smile. It’s rare to find a hotel that feels this thoughtful and seamless — and I’ll absolutely be returning.
Nothing
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon. With Best Regards, Ashraf Zaki Hotel Manager
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the… Show more
Reviewed: 28 June 2025 · Stayed in April 2025
Verified reviewReviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery good value
Nothing
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon. With Best Regards, Ashraf Zaki Hotel Manager
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewAmazing hotel staff is very good special in reception Michael ,ehab and mostafa very helpful
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe staff was amazingly kind and friendly, the buffet was pretty good and varied. All the resort was pretty clean but the real strong is the staff
The location is quite bad but they are smart and so provide a bus shuttle to the other beach, also the outside lunch was not enough
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly specially Ahmed from the reception team. I am planning to there on yearly basis to have my April vacations
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewAmazing staff especially Ahmed at reception couldn’t have done more for me!! very clean, good selection of food, great animation team
Nothing
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewAvoid!!!!!! LIARS and SCAMMERS!!!!!!! I called out the manager in charge who contacted Booking, MOHAMED ALI, the manager in charge at around 14:00 on April 20th, the front desk Ahmed, the housekeep who did not receive tips on the day of my arrival and made up such incident to tell the hotel Zihard, LIERS and DISHONEST PEOPLE!!!!!!!! The hotel accused me of consuming minibar despite that I did not and everything was cleared at the checkout!!!!!!!! They made such accusations when I returned to get my luggages after checkout, refusing providing any proof of the consumption, preventing me from getting my luggage and leaving the hotel. When I explained and asked for proof, they ignored me but kept repeating that 'yes you did, not today but before'. RIDICULOUS, why didn't come to me at the spot?????? I wasn't in the room that day!!!!!!!!! When I complained to booking, the hotel dare continue to lie and make up the false consumption, saying the manager waived the fee as a good gesture. LIERS!!!!!!!! Still, not at all any proof!!!!!!!! I called out the manager in charge who contacted Booking, MOHAMED ALI, the front desk Ahmed, the housekeep who did not receive tips on the day of my arrival and made up such incident to tell the hotel Zihard, LIERS and DISHONEST PEOPLE!!!!!!!! I require APOLOGIES and will never recommend this place!!!!!!! LIARS!!!!!!!!!
Avoid!!!!!! LIARS and SCAMMERS!!!!!!! I called out the manager in charge who contacted Booking, MOHAMED ALI, the manager in charge at around 14:00 on April 20th, the front desk Ahmed, the housekeep who did not receive tips on the day of my arrival and made up such incident to tell the hotel Zihard, LIERS and DISHONEST PEOPLE!!!!!!!! The hotel accused me of consuming minibar despite that I did not and everything was cleared at the checkout!!!!!!!! They made such accusations when I returned to get my luggages after checkout, refusing providing any proof of the consumption, preventing me from getting my luggage and leaving the hotel. When I explained and asked for proof, they ignored me but kept repeating that 'yes you did, not today but before'. RIDICULOUS, why didn't come to me at the spot?????? I wasn't in the room that day!!!!!!!!! When I complained to booking, the hotel dare continue to lie and make up the false consumption, saying the manager waived the fee as a good gesture. LIERS!!!!!!!! Still, not at all any proof!!!!!!!! I called out the manager in charge who contacted Booking, MOHAMED ALI, the front desk Ahmed, the housekeep who did not receive tips on the day of my arrival and made up such incident to tell the hotel Zihard, LIERS and DISHONEST PEOPLE!!!!!!!! I require APOLOGIES and will never recommend this place!!!!!!! LIARS!!!!!!!!!
Dear Our Valued Guest, Thank you for your feedback and for taking the time to share your experience. It is important for Jaz Sharks Bay hotel to offer every guest the perfect vacation. We are deeply sorry that we could not meet your expectations. We will gladly take your comments into consideration in order to develop and improve our service in the future. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. We will be glad to see you again as our guests. We look forward to welcoming you soon.
Dear Our Valued Guest, Thank you for your feedback and for taking the time to share your experience. It is important for Jaz Sharks Bay hotel to offer every guest the perfect vacation. We are deeply sorry that we could not meet your expecta… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewStaff, food, everything was great
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe staff, especially guest relation Menar, and the reception staff, especially Ahmad, were so super lovely and accommodating. The hotel is very beautiful and the food is delicious. Greay value for money!
The teansport to the beach, late by 6 min to the beach and late 12 min from the beach. Beach wasn't that great and staff over there at Jaz Belvedere unfriendly, didn't engage at all. Just stay at the pool or go different beach
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewI just wanna thank the hotel manger for his management everything was perfect specially mr Ahmed from front office
Nothing
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewClose to the airport. Good food.
Very noisy. Pool parties with very loud music until 23:00. We phoned reception three times to no avail.
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve the service we offer. We will gladly take your comments into consideration to develop and improve our service in the future. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in us strive to continuously improve th… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThank you ahmed at front desk and thank for Mr sayed at house keeping for his great service I like jaz use glass bottles in rooms I like food quality in restaurant and snack They gave us snack box to eat at our road trip
I didn't like the policy of jaz as not to have 2 childs in 1 room and not connected rooms
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewFrom the very beginning the room it was dirty especially the shower and sheets.Too many flies inside the room,the staff was okay without very good knowledge of English language.The night shows e.x karaoke was so loud and we couldn't have some rest,i was expecting so much more im disappointed and of course i don't suggest to anyone staying here
Dear Our Valued Guest, Thank you for your feedback and for taking the time to share your experience. It is important for Jaz Sharks Bay hotel to offer every guest the perfect vacation. We are deeply sorry that we could not meet your expectations. We will gladly take your comments into consideration in order to develop and improve our service in the future. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. We will be glad to see you again as our guests. We look forward to welcoming you soon.
Dear Our Valued Guest, Thank you for your feedback and for taking the time to share your experience. It is important for Jaz Sharks Bay hotel to offer every guest the perfect vacation. We are deeply sorry that we could not meet your expecta… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewEvery thing great 👍🏼 And the staff it’s very good specially Ahmed Mustafa in reception .
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewPerfect place to have a quiet and peaceful vacation, lovely and polite staff specifically the guy on reception counter called ahmed mustafa he is very friendly and helpful, he will be the main reason to come again to this lovely place
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewThe food is really good and some of the staff are very helpful, specially Ahmed!
For a four star hotell and not having any vanity kits it’s very disappointing. Also the smoking tray wasn’t cleaned and was full. I don’t smoke so I found it quite disgusting.
Dear Our Valued Guest, Thank you for your feedback and for taking the time to share your experience. It is important for Jaz Sharks Bay hotel to offer every guest the perfect vacation. We are deeply sorry that we could not meet your expectations. We will gladly take your comments into consideration in order to develop and improve our service in the future. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. We will be glad to see you again as our guests. We look forward to welcoming you soon.
Dear Our Valued Guest, Thank you for your feedback and for taking the time to share your experience. It is important for Jaz Sharks Bay hotel to offer every guest the perfect vacation. We are deeply sorry that we could not meet your expect… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewIt was amazing stay in Jaz Neo sharks bay Staff are helpful and friendly. Special thanks to Mr. Ahmed Mustafa in reception.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to seeing you again soon.
Dear Our Valued Guest, Thank you for choosing Jaz Sharks Bay hotel to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve … Show more