6.6

Reviews of SS-723 2 bedroom sea view in Shark's Bay Oasis

Sharks Bay Oasis, 41669 Sharm El Sheikh, Egypt

  • Mandz

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review

    No food was included

    It was dirty and really old. Wouldn’t use the showers, the water heaters leaked all over the floor. No where did it mention it was an alcohol free site

    Property response:

    thank you for your comment ,we guess booking.com declined to refund your money for no valid reason and we are surprised to hear your comment although upon check in you refused to pay the security deposit as it mentioned on your reservation policies and next day you checked out on your own and left the key with the security gate suddenly , and we asked you if there any problems you said that everything is good but the place is not in central location and it is documented on what's app chats between us which we reported to booking.com in the same day. you only mentioned is the water not working and we advised to open fully the main source of water , if you contacted us before check out we could have moved you to anther property in central location, and we are not a hotel and no food was offered in the reservation !

    thank you for your comment ,we guess booking.com declined to refund your money for no valid reason and we are surprised to hear your comment although upon check in you refused to pay the security deposit as it mentioned on your reservatio… Show more

    SS-723 2 bedroom sea view in Shark's Bay Oasis
    23 January 2025
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