Reviews of صيف في جراند هيلز الساحل الشمالي
قرية جراند هيلز الكيلو ٦٠ الساحل الشمالي, El Hamam, Egypt
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe place was clean and comfortable and Mr gad is caring about every detail to make us feel happy
But the bad thing is that we have to move to the beach for 15 minutes in a car ride with a paper permit And there's no much activitie to do, Restaurants and cafes also need a car ride
Thank you very much, and we hope you will always honor us with your presence. We were happy to have you with us.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewAqua park and swimming pools
The place is not on the beach side of the road, not beach front view, you have to drive for 15 minutes to go to the beach.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFacilities are all included ACs in a great condition The village has everything we need The owner is a really helpful person The pool and the beach are super clean
It is not beachfront, and the beach is ~17km driving away The beach is very crowded Property cleaning has some minor comments
Thank you very much for your presence. We were happy to have you with us and we hope that you will be a permanent guest with us.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewNot much
Place was not clean at check-in. Shower head broke on 2nd day, was never fixed. Location posted as if it was in Marsa Matruh when it was very far away from that city in Alexandria city area. Matruh actually is where I wanted to go in the first place but when I found out it was too late to change my plans. Been to many many reservations in my life in different countries and, and this is one of the most disappointing by a wide margin.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewEverything is perfect and I recommend to anyone and they give you more than you want plus the professionalism of the owner and the facility management
Thank you for your trust in me and your beautiful words
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewThank you for your kindness, and we hope you will always honor us with your presence. We are always happy to have you with us.
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewProfessional staff ,yet so friendly and easy going and very helpful , basically they know how to get customers satisfaction,owner was super friendly that he allowed me a night over my stay, i thought i am checking out on specific date ,i checked my check out date and it was due,yet he said literally “our pleasure to have one more night your most welcomed”! , knowing that it’s the season And to the owner Mr. Gad ..thank you sir for your generosity 🙏 ,definitely coming back!
Thank you very much for your presence, and we hope that you will always honor us and the place
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewStaff was great -special thanks to Mr Gad- The resort is nice and the price was great especially during an Eid vacation Kids loved the aqua park
Resort beach wasn't easily accessible
Thank you for your kindness, and we hope you will always visit us
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewThe AC worked very well in both main living area and bedrooms. Close to the airport for convenience and in a secure family oriented resort complex where we felt very safe. Check in and communication were excellent, even though we arrived very late at night!
It didn’t have any toilet paper or towels (for showering). We were only there one night, but we needed toilet paper. Talked to Mr Gad and he said he would make sure this doesn’t happen again.
Many thanks for your comments Hope we see you again Best regards
Reviewed: 19 July 2023 · Stayed in July 2023
Verified reviewReviewed: 12 July 2023 · Stayed in July 2023
Verified reviewThe place is very quiet, clean and has everything very good
شكراً لذوق حضرتك وحضرتك نورتنا شرفتنا ونتمنى تشرفنا ديما 🙏
Reviewed: 30 June 2023 · Stayed in June 2023
Verified reviewReviewed: 28 April 2023 · Stayed in April 2023
Verified reviewnew
there is no beach
Reviewed: 10 September 2022 · Stayed in September 2022
Verified reviewpool MR.Gad the owner.
Nothing
اشكر حضرتك جدآ على ذوقك وكرم اخلاقك واتمنى نكون قدرنا نقدم جميع سبل الراحة لحضرتك ونكون سعداء بتشريف حضرتك لينا ديما 🙏🌹