Reviews of Gewan Hotel Cairo 5 stars
Omar Ibn El Khattab, Nasr City, 99999 Cairo, Egypt
#429 of 756 hotels in Cairo
Guests' ChoiceReview score
Based on 62 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.9
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Facilities
8.2
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Staff
8.5
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Value for money
8.1
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Free WiFi
8.1
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Showing 1 – 25
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Reviewed: 31 August 2025
Rania
United Kingdom2 reviews1 helpful vote7.0“The overall stay was good but they need a few improvements”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Pool View
- • Stayed 7 nights
- • Submitted via mobile
The bathroom has a drainage problem in the shower area،The lighting in the room was not very good and there were a few problems with the service. The swimming pool is meant to close at sunset but it closes before sunset .
The location is excellent and very close to City Stars Mall, just 13 minutes away from the airport. The swimming pool is very nice and the room was nice too.The restaurant was excellent
Stayed in August 2025
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Reviewed: 18 August 2025
Elhadi
Libya2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room with City View
- • Stayed 1 night
- • Submitted via mobile
Price
Everything was so good
Stayed in August 2025
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Reviewed: 17 August 2025
Rachad
Kuwait6 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Queen Room with Pool View
- • Stayed 3 nights
Pillows need some attention as they were not comfy.
Room was good with nice pool view. Breakfast was excellent with lots of variations to select from. Staff were nice and helpful. We enjoyed the stay there.
Stayed in August 2025
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Reviewed: 15 August 2025
Khaled
Egypt16 reviews2 helpful votes9.0“Excellent”- • Leisure trip
- • Family with young children
- • Standard Twin Room with City View
- • Stayed 3 nights
- • Submitted via mobile
Rooms
Stayed in July 2025
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Reviewed: 15 August 2025
Khaled
Egypt19 reviews17 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen Room with City View
- • Stayed 13 nights
- • Submitted via mobile
I need to appreciate the effort and kindness of house keeping staff specially Mrs Safaa and Amro..
Stayed in August 2025
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Reviewed: 12 August 2025
Inyang
Nigeria3 reviews8.0“Spot on professionalism”- • Leisure trip
- • Family with young children
- • Standard Queen Room with City View
- • Stayed 4 nights
- • Submitted via mobile
Not applicable
The courtesy and professionalism of mahmoud, the cleaner, and safaa on the 9th Floor were exceptional.
Stayed in August 2025
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Reviewed: 11 August 2025
John
United Kingdom4 reviews7.0“Excellent service”- • Leisure trip
- • Solo traveller
- • Standard Queen Room with Pool View
- • Stayed 2 nights
- • Submitted via mobile
The property is in very good condition. The rooms are fantastic.
Stayed in August 2025
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Reviewed: 9 August 2025
Barbara
Malta6 reviews8.0Very good- • Solo traveller
- • Standard Queen Room with City View
- • Stayed 15 nights
- • Submitted via mobile
My room was quite nice and had everything I needed. But for sure it needs one thing - the room carpet requires a heavy deep clean. The carpet is crying for a deep wash
I found that the location was perfect for my stay and met my expectations which are: plenty of restaurants within walking distance, one huge shopping mall again within walking distance although need to be careful how to cross the road since there are no traffic lights installed. Hospital next to the hotel and airport and city centre are just 10-15 minutes away so perfect hotel.
Stayed in August 2025
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Reviewed: 5 August 2025
Mohamed
Egypt8 reviews8.0“Good”- • Leisure trip
- • Couple
- • Standard Queen Room with Pool View
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was not that good
Good dealing staff, cleanliness, location
Stayed in August 2025
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Reviewed: 4 August 2025
Dr
United States17 reviews25 helpful votes9.0“Wonderful, as usual”- • Leisure trip
- • Family with young children
- • Standard Twin Room with City View
- • Stayed 1 night
Nothing
Everything
Stayed in July 2025
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Reviewed: 3 August 2025
Alharbi
Saudi Arabia3 reviews8.0Very good- • Business trip
- • Solo traveller
- • Standard Queen Room with City View
- • Stayed 5 nights
- • Submitted via mobile
الفطورضعيف
الموقع
Stayed in May 2025
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Reviewed: 3 August 2025
Juhani
Saudi Arabia23 reviews13 helpful votes9.0Superb- • Business trip
- • Group
- • Standard Twin Room with City View
- • Stayed 1 night
Elvators long wait
Stayed in July 2025
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Reviewed: 31 August 2025
Noon
United States5 reviews10“Excellent hotel”- • Leisure trip
- • Couple
- • Standard Queen Room with City View
- • Stayed 2 nights
- • Submitted via mobile
This was my 4th time stay at this hotel. I keep coming back cause it’s so nice and the WiFi Sevice is excellent. A special thank you to Mister. Mahmoud on the 9 th floor. He was extremely helpful and nice. I highly recommend this place.
Stayed in August 2025
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Reviewed: 30 August 2025
Belazi
Netherlands2 reviews1.0Very poor- • Leisure trip
- • Family with young children
- • Standard Twin Room with City View
- • Stayed 7 nights
- • Submitted via mobile
From the moment I arrived, my experience was filled with frustration due to the actions of staff. Upon check-in, the clerks spent an excessive amount of time trying to confirm my reservation, even after I provided proof. When we finally got to the rooms, it was not properly prepared for our stay; there were no slippers, ,dust The issues continued when we went to check out. The staff accused us of missing towels and slippers from the room. I explained that I always bring my own personal towels and do not use the hotel's, and that we did not have any of the hotel's slippers. The staff's insistence on a thorough luggage check was insulting, and their lack of apology was unprofessional. We were kept waiting and accused of theft, which was incredibly stressful, especially since we had a flight to catch. The entire experience was a complete disaster and ruined what should have been a pleasant stay. Due to this experience, I will not be returning to gewan hotel and I will not recommend it to anyone. I hope you will address these serious issues with the staff and management.
Location
Stayed in August 2025
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Reviewed: 30 August 2025
Heba
Egypt3 reviews10“highly recommended”- • Leisure trip
- • Couple
- • Standard Queen Room with Pool View
- • Stayed 1 night
- • Submitted via mobile
nothing
I had an excellent experience staying at gewan hotel From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. The room was spotless, spacious, and very comfortable, with all the amenities I needed. I especially appreciated the breakfast & the view from the room
Stayed in August 2025
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Reviewed: 29 August 2025
Abbas
United Kingdom3 reviews10“Amazing value for moeny”- • Leisure trip
- • Family with young children
- • Standard Twin Room with City View
- • Stayed 2 nights
- • Submitted via mobile
It was like paradise on earth. Peaceful and relaxing. Staff are amazing.
Stayed in August 2025
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Reviewed: 27 August 2025
Soher
Egypt1 review10“Our wonderful honeymoon!”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Pool View
- • Stayed 3 nights
- • Submitted via mobile
Everything was absolutely wonderful. I came with my husband for our honeymoon, and we were very impressed by the high quality service and warm hospitality from all the staff, especially Marwa from the management team and Rasha from housekeeping.
Stayed in August 2025
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Reviewed: 27 August 2025
Seif
United Arab Emirates7 reviews4.0“Not good for value for money.”- • Leisure trip
- • Couple
- • Standard Queen Room with City View
- • Stayed 2 nights
A/C was too cold in the room without the ability to adjust it, hot water to take a shower was not available in the room despite my compliant twice
I liked the staff especially Omar from reception and Mohamed Taha from housekeeping.
Stayed in August 2025
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Reviewed: 24 August 2025
Ossama
United Kingdom5 reviews1.0“This is my third stay at this hotel in past two years. First was under tolip and now I think it’s changes management. Du”- • Leisure trip
- • Family with young children
- • Standard Twin Room with City View
- • Stayed 3 nights
- • Submitted via mobile
The staff are dismissive and rude. No customer service
The location the hotel is very nice
Stayed in August 2025
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Reviewed: 23 August 2025
Youhanna
United Arab Emirates50 reviews8 helpful votes4.0“It was once”- • Business trip
- • Solo traveller
- • Standard Queen Room with City View
- • Stayed 1 night
- • Submitted via mobile
No warning
Location
Stayed in July 2025
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Reviewed: 21 August 2025
Khaled
Egypt15 reviews10 helpful votes5.0“Not perfect enough to repeat my visit”- • Business trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
To much disturbance, smoking in closed areas is allowed without any prohibited signs for no smoking even in the hotel corridors, they knocked the door on me while no disturbance sign is putted outside the door
The location is good
Stayed in August 2025
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Reviewed: 21 August 2025
June
United Arab Emirates2 reviews5.0Passable- • Family with young children
- • Standard Queen Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Most of the reception team don't know what they are doing.They changed shift and there's no proper handover.Shower head is broken...
Nothing
Stayed in July 2025
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Reviewed: 17 August 2025
Abdul
Malaysia1 review10“Awesome”- • Leisure trip
- • Solo traveller
- • Standard Queen Room with City View
- • Stayed 11 nights
- • Submitted via mobile
Mohamad Taha Level 4 was very helpfull.
Stayed in August 2025
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Reviewed: 15 August 2025
Khaled
Egypt2 reviews3 helpful votes4.0“Totally disappointing. The only good thing the hotel did, that they upgraded my room to suite when we arrived, and despi”- • Leisure trip
- • Family with young children
- • Standard Queen Room with City View
- • Stayed 2 nights
- • Submitted via mobile
The hotel doesn’t deserve to be a 5 star hotel. Internet Wifi is totally down most of the time, even the mobile cellular network is very bad as if the location is in an isolated island or mountains, despite the location of the hotel is perfect in the middle of Cairo. Facilities seems to be old despite it is a new hotel, the door card didn’t work all the time, which wasted a lot of time every time I try to login to my room of at least 20 minutes. You have 2 water bottles only per day, if you need extra, you have to pay for them. The reception, housekeeping, and room service numbers didn’t answer our calls most of the time, and you have to call them many times in order they pick up the calls.
Location
Stayed in August 2025
Showing 1 – 25
