Reviews of Gewan Hotel Cairo 5 stars
Omar Ibn El Khattab, Nasr City, 99999 Cairo, Egypt
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location is excellent and very close to City Stars Mall, just 13 minutes away from the airport. The swimming pool is very nice and the room was nice too.The restaurant was excellent
The bathroom has a drainage problem in the shower area،The lighting in the room was not very good and there were a few problems with the service. The swimming pool is meant to close at sunset but it closes before sunset .
Dear Mrs. Rania , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. kindly be informed that I have personally discussed your comments with our Management , and I can assure you that our management is looking into the matter, ensuring that the quality of the room at our hotel is as your expectations. I sincerely hope that you will notice the difference on your next visit to our hotel. Once again, thank you very for your constructive feed-back and we look forward in welcoming you back to Gewan Hotel Cairo Best regards, Hotel management Gewan Hotel Cairo
Dear Mrs. Rania , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our a… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
From the moment I arrived, my experience was filled with frustration due to the actions of staff. Upon check-in, the clerks spent an excessive amount of time trying to confirm my reservation, even after I provided proof. When we finally got to the rooms, it was not properly prepared for our stay; there were no slippers, ,dust The issues continued when we went to check out. The staff accused us of missing towels and slippers from the room. I explained that I always bring my own personal towels and do not use the hotel's, and that we did not have any of the hotel's slippers. The staff's insistence on a thorough luggage check was insulting, and their lack of apology was unprofessional. We were kept waiting and accused of theft, which was incredibly stressful, especially since we had a flight to catch. The entire experience was a complete disaster and ruined what should have been a pleasant stay. Due to this experience, I will not be returning to gewan hotel and I will not recommend it to anyone. I hope you will address these serious issues with the staff and management.
Dear Ms. Null , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. kindly be informed that I have personally discussed your comments with our Management , and I can assure you that our management is looking into the matter, ensuring that the quality of the service at our hotel is as your expectations. I sincerely hope that you will notice the difference on your next visit to our hotel. Once again, thank you very for your constructive feed-back and we look forward in welcoming you back to Gewan Hotel Cairo Best regards, Hotel management Gewan Hotel Cairo
Dear Ms. Null , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our atte… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI had an excellent experience staying at gewan hotel From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. The room was spotless, spacious, and very comfortable, with all the amenities I needed. I especially appreciated the breakfast & the view from the room
nothing
Dear Ms. Heba , Thank you for choosing Gewan Hotel and Resort for your recent stay and for taking the time to share your review with us. We are delighted to hear that you enjoyed your stay and that our services and facilities met your expectations. Your satisfaction is our greatest reward, and it motivates us to continue providing exceptional experiences for all our guests. The entire team at Gewan Hotel and Resort looks forward to welcoming you back in the near future. warm regards , Hotel management Gewan Hotel Cairo
Dear Ms. Heba , Thank you for choosing Gewan Hotel and Resort for your recent stay and for taking the time to share your review with us. We are delighted to hear that you enjoyed your stay and that our services and facilities met your expe… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt was like paradise on earth. Peaceful and relaxing. Staff are amazing.
Dear Mr. Abbas , Thank you for choosing Gewan Hotel and Resort for your recent stay and for taking the time to share your review with us. We are delighted to hear that you enjoyed your stay and that our services and facilities met your expectations. Your satisfaction is our greatest reward, and it motivates us to continue providing exceptional experiences for all our guests. The entire team at Gewan Hotel and Resort looks forward to welcoming you back in the near future. warm regards , Hotel management Gewan Hotel Cairo
Dear Mr. Abbas , Thank you for choosing Gewan Hotel and Resort for your recent stay and for taking the time to share your review with us. We are delighted to hear that you enjoyed your stay and that our services and facilities met your expe… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything was absolutely wonderful. I came with my husband for our honeymoon, and we were very impressed by the high quality service and warm hospitality from all the staff, especially Marwa from the management team and Rasha from housekeeping.
Dear Mrs. Soher , Thank you for choosing Gewan Hotel and Resort for your recent stay and for taking the time to share your review with us. We are delighted to hear that you enjoyed your stay and that our services and facilities met your expectations. Your satisfaction is our greatest reward, and it motivates us to continue providing exceptional experiences for all our guests. The entire team at Gewan Hotel and Resort looks forward to welcoming you back in the near future. warm regards , Hotel management Gewan Hotel Cairo
Dear Mrs. Soher , Thank you for choosing Gewan Hotel and Resort for your recent stay and for taking the time to share your review with us. We are delighted to hear that you enjoyed your stay and that our services and facilities met your ex… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI liked the staff especially Omar from reception and Mohamed Taha from housekeeping.
A/C was too cold in the room without the ability to adjust it, hot water to take a shower was not available in the room despite my compliant twice
Dear Mr. Seif , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. kindly be informed that I have personally discussed your comments with our chef engineer , and I can assure you that our management is looking into the matter, ensuring that the quality of the room at our hotel is as your expectations. I sincerely hope that you will notice the difference on your next visit to our hotel. Once again, thank you very for your constructive feed-back and we look forward in welcoming you back to Gewan Hotel Cairo Best regards, Hotel management Gewan Hotel Cairo
Dear Mr. Seif , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our att… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location the hotel is very nice
The staff are dismissive and rude. No customer service
Dear Mr. Ossama , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. kindly be informed that I have personally discussed your comments with our management , and I can assure you that our management is looking into the matter, ensuring that the quality of the service at our hotel is as your expectations. I sincerely hope that you will notice the difference on your next visit to our hotel. Once again, thank you very for your constructive feed-back and we look forward in welcoming you back to Gewan Hotel Cairo Best regards, Hotel management Gewan Hotel Cairo
Dear Mr. Ossama , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our a… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation
No warning
Dear Mrs. Youhanna , Thank you for staying with us at Gewan Hotel and Resort. We are truly sorry to hear that your experience was not entirely up to the standards we strive to maintain. We deeply value your feedback and are taking your comments seriously to ensure we make the necessary improvements. We hope you’ll give us another chance to serve you better in the future. warm regards , Hotel management Gewan Hotel Cairo
Dear Mrs. Youhanna , Thank you for staying with us at Gewan Hotel and Resort. We are truly sorry to hear that your experience was not entirely up to the standards we strive to maintain. We deeply value your feedback and are taking your com… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location is good
To much disturbance, smoking in closed areas is allowed without any prohibited signs for no smoking even in the hotel corridors, they knocked the door on me while no disturbance sign is putted outside the door
Dear Mr. Khaled , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. kindly be informed that I have personally discussed your comments with our Assistant Housekeeping manager , and I can assure you that our management is looking into the matter, ensuring that the quality of the room and the service at our hotel is as your expectations. I sincerely hope that you will notice the difference on your next visit to our hotel. Once again, thank you very for your constructive feed-back and we look forward in welcoming you back to Gewan Hotel Cairo Best regards, Hotel management Gewan Hotel Cairo
Dear Mr. Khaled , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our a… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewNothing
Most of the reception team don't know what they are doing.They changed shift and there's no proper handover.Shower head is broken...
Dear Mr. June , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. kindly be informed that I have personally discussed your comments with our Assistant front office manager , and I can assure you that our management is looking into the matter, ensuring that the quality of the service at our hotel is as your expectations. I sincerely hope that you will notice the difference on your next visit to our hotel. Once again, thank you very for your constructive feed-back and we look forward in welcoming you back to Gewan Hotel Cairo Best regards, Hotel management Gewan Hotel Cairo
Dear Mr. June , Thank you very much for taking the time to write your comment about your recent stay with us at Gewan Hotel Cairo. Please be assured that we are most grateful to you for having taken the time to bring this matter to our att… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified review