9.0

Reviews of Turquoise Pyramids Gate Hotel City Centre 3 stars

65 Sphinx street, Giza , Egypt, Giza, 12511 Cairo, Egypt

  • Katarina

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The staff at the hotel was very friendly and responsive. On top of that, they would check with me every morning if I needed something extra. The reception is open 24/7 as well as the restaurant which makes a trip go much more smoothly. The rooms and bathrooms are very spacious and clean. The location is very close to the pyramids and the new Grand Egyptian Museum.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    28 August 2025
  • Bobbi

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Wonderful staff, very professional and attentive.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    28 August 2025
  • Bobbi

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The staff is Excellent, as expected. Always helpful and professional.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    28 August 2025
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  • Ahmed

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Naieem

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review

    There are better options but its not bad

    I didn't like the place there are other options with better price and the staff is not professional also the room looks cheap and old

    Property response:

    Greetings from Turquoise Hotel. I thought the room rate was reasonable, a little less than reasonable. You should have seen photos of the hotel and rooms before booking, but you made your request, and the hotel staff are excellent.

    Turquoise Pyramids Gate Hotel City Centre
    20 August 2025
  • Mazen

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The place is perfect for families. I would definitely choose this hotel again.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    20 August 2025
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  • Mazen

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The team is exceptionally friendly, and the quality matches the price perfectly. The reception is open 24 hours a day and always ready to assist with any needs. They are genuinely committed to continuous improvement. Both the room and the garden are kept spotlessly clean.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    20 August 2025
  • Mohammad

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Great staff and location, cheap hotel with Air conditioning , they had a nice yard as well., the hotel was safe as well

    Bathroom had a bad smell, beds weren't the cleanest

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    14 August 2025
  • Mark

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Staff is exceptional, professional very friendly and welcoming. rooms are clean, will definitely come back again for future visits.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    8 August 2025
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  • Kira

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    The location is great with nice views of the pyramids from the balcony. Esraa was so lovley, really hospitable!

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    4 August 2025
  • Ahmad

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Don’t recommend at all

    Property response:

    Greetings from Turquoise Hotel. We hope you have a great day. We apologize for the water and power outage in Giza Governorate and most hotels two days ago. Next time, we will provide a generator and a larger water tank. We look forward to seeing you next time.

    Greetings from Turquoise Hotel. We hope you have a great day. We apologize for the water and power outage in Giza Governorate and most hotels two days ago. Next time, we will provide a generator and a larger water tank. We look forward to s… Show more

    Turquoise Pyramids Gate Hotel City Centre
    29 July 2025
  • Ahmad

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Two nights without electricity or water, no generator or emergency water tank.. it was a f**kn nightmare!

    Property response:

    Greetings from Turquoise Hotel. We hope you have a great day. We apologize for the water and power outage in Giza Governorate and most hotels two days ago. Next time, we will provide a generator and a larger water tank. We look forward to seeing you next time.

    Greetings from Turquoise Hotel. We hope you have a great day. We apologize for the water and power outage in Giza Governorate and most hotels two days ago. Next time, we will provide a generator and a larger water tank. We look forward to s… Show more

    Turquoise Pyramids Gate Hotel City Centre
    29 July 2025
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  • Michael

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Love, Love, Love the staff here. Highly professional, Extremely helpful. Super responsive to guest needs.

    N/A

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    27 July 2025
  • Don

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    I can't say I liked, I'd say I loved everything about the place. The location, convenience and affordability was the best. I had the privacy that I wanted, my room was air-conditioned with an electronic water machine, hot showers and a comfortable bed. Place was secure with a garden in front ,the seated area had actually grass and allowed for a nice breeze to channel through. Some interesting restaurants were also very close, I enjoyed the Rooftop restaurant with its view, ambience and affordable food, mains and desserts were awesome. I would definitely be staying at the Turquoise Hotel come my next visit.

    Overall experience was awesome, catered to my every need.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    15 July 2025
  • Erdoğan

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    We had an extremely clean and beautiful 3-day stay. I would also like to thank the entire team for their attention and friendliness. It is one of the best places to stay in Giza.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    14 July 2025
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  • Kaye

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Beautiful building and kind and caring hospitality. Roof top view of pyramids knock out! Garden green and cool, a rarity in Egypt!

    Very near a lot of tourists and traffic going to the pyramid sites , but that comes with the area.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    14 July 2025
  • Wendy

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    I made the reservation for someone else who was traveling all night by train. And they were really helpful to do an early check-in.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    14 July 2025
  • Fredrik

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Very nice room with great air conditioning and a balcony. We slept very well. The hotel staff were very helpful and assisted us with everything we needed, including transportation. The location is amazing, with a rooftop terrace that offers a fantastic view of the pyramids.

    The bathroom was a bit smelly

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    12 July 2025
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  • Ahmad

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review

    The Location and the Staff were amazing Specially Mr Moatasem the Sudanese young man and the Receptionist was wonderful and very Responsive!

    Water through the Tap should be Stronger!

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    12 July 2025
  • Vicky

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    2 minute walk to the entrance to the pyramids, this took much longer as you had to avoid all the people trying to get you to look into their shops or asking if you need a taxi

    There was nowhere to place toiletries in the bathroom. There was a corner shelf in the actual shower, but nowhere around the sink to put toothbrushes etc. these couldn’t be put on the sink as it was wet due to the tap not going fully over the basin

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    6 July 2025
  • Fayez

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Esraa, the guest relations representative, is very helpful and professional. The room is big and nice. I enjoyed my stay and will definitely be back.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    4 July 2025
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  • Fayez

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    The staff was professional and very helpful. I enjoyed my stay with my wife and will return.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    4 July 2025
  • Catherine

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Brilliant. Great location, comfortable rooms with everything you need. Friendly and professional staff.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    2 July 2025
  • Catherine

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Esraa, Gamila and the team are very friendly and professional and nothing is too much trouble. This is my second stay at this hotel as it is very central for everything. The roof top terrace is perfect for amazing views of the pyramid or enjoying a wonderful breakfast or meal. I am always made to feel comfortable here and receive a very warm welcome. The garden are well maintained and very beautiful. You would never know that outside this peaceful haven you are in central Giza.

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    29 June 2025
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  • Ahmad

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    The Location is amazing The Staff were Wonderful Specially Mr. Mohamed Ehab the Receptionist! Mr. Moamen the Hotel's manager was a Very Friendly person and Kind! I Loved my Stay there so much as an Egyptologist and Tourguide in Egypt since more than 9 years!!!

    The Water from the Tap was not Strong which made me Disappointed and also the Water from the Shower was Weak!!! I am Sure they will take care of that very soon, i have just told them and they promised that they will Solve this Issue in all the Hotel's Room Soon!

    Property response:

    Thank you so much for your feedback highly appreciated . we are so glad to know that you have enjoyed your experience with us . we wish you a safe journey to your following destination and we look forward to welcoming you once again .

    Turquoise Pyramids Gate Hotel City Centre
    16 June 2025
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