Reviews of Xperience Kiroseiz Parkland 5 stars

The staff were super helpful with anything I requested, always there to assist you, the food is great just needs a bit more variety and special thanks to the cleaning staff Ahmed and the super helpful Madonna that always asked if we needed anything. They also got me a birthday cake for my birthday as a surprise!

Exceptional resort. First of all, the staff at check in had a brilliant attitude, even giving us a free upgrade. The rooms are very clean and the housekeeping service was very good, and the facilities in the rooms are functioning well. The all-inclusive option was very good with dinner specials every night depending on the weekday you get that type of special cuisine. The facility options were good and there were bus rides to popular tourist destinations such as SOHO Square and Naama Bay. It wasn't a beachfront but there was a aqua park which kids can enjoy, along with multiple pools.

Extra bed took long to get

Pools

Staff attitude, room quality and showers

The property is clean and comfortable

The service and the staff was the best

I like hotel very much. It was clean, comfortable.

Very friendly staff, nice and clean, comfortable beds and great selection of foods

Very friendly employees special thanks to Madona for always support for our stay and respond for any request Mohammed Ali for fast checking and checkout , Kareem for support to clean room daily and make sure to stay comfortable, last much thanks to George for driving us to airport and make good price

The resort was very clean and facilitated, The food was delicious and varied. The suit was clean and luxurious. The staff working in the guest relations were very kind and tried to save our honeymoon experience at this resort and prepared the room for us as a honeymoon suit and gave us a free entrance to one of the a la carte restaurants.

The staff was too rude and not respectful. At the first day we contacted the hotel to have a early check-in, we arrived at 12 and were asked to wait till 14:00 o'clock, and after 2 hours of waiting we were asked to wait more 10 minutes abd those 10 minutes became one and half hour, 15:30 we received the keys of our suit, the suit was not cleaned yet and the place was not prepared, no pillowcases no towels no drink water and there was no shampoo or shower gel or soap in the bathrooms. After two days I got very sick and had severe diarrhea and started vomiting by the food of the open buffet we called the house keeping let us wait 6 hours to clean the room. After they came to cleaning the room we went to the doctor(scammer) of the resort, he meseurd my temperature and blood pressure and gave me antibiotics were im allergic for, I called my doctor from the Netherlands and he told hem what exactly to do and which medicine he cold give in such a case, after I got my medicine the costs 120 eg pounds(3 dollars) he asked us to pay 100 us dollars for the check up. After a long discussion with the hotel manager about the situation and that the sickness came from the food of the resort he called hem and made hem give a discount on the check-up price.

We liked this hotel so much Thanks everyone special Mr micheal and Madonna

Nothing

Unfortunately very poor customer service right from the service desk .As soon as I arrived , hotel manager was quite rude when there was an issue regarding my booking and was very harsh , couldn’t even let me complete my sentence .For the sake of professionalism I am not going to mention names , but he could have been more polite , staff not very cooperative.

All the service is perfect The kids is enjoyed the aqua park

The hotel is really nice and clean thanks for all the staff we will come back again thanks Madonna

Nothing

Room was good and clean.staff was nice and friendly..we enjoyed the pool and food was nice as well

Special thanks to Viola and seif from reception

Hospitality, friendly and helpful staff, and top service. Also the food was excellent

Nothing

It was a very comfortable home feeling stay and me and my family really enjoyed. I liked how you could do pretty much anything without a wait or a fuss

I didn’t really enjoy the food because I’m quite shallow tasted and also the first week I felt distresses as me and the kids were in different buildings

Thanks to all the staff. MAGDY the helpers WAS VERY KIND, NICE AND VERY HELPFUL.. I RECOMMENDED.

I would like to say thanks to all the staff, very helpful, kind and respectful. Specially the cleaner MAHMOUD in the ground floor. and his manager Ms lIBRAHIM.

Just some advices about the food . The food was nice whowever I would like to advice them to do more choices and mix between another cuisine. Like my kids were expecting to try noodles or Chinese food , unfortunately we didn't get chance to xxxx. But the food was delicious 😋.