Reviews of Hotel AC Baqueira Ski Resort, Autograph Collection 5 stars
Avinguda Perimetral, s/n, 25598 Baqueira-Beret, Spain
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Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewLocation and a moder confort room,
Spa is too small for such a good hotel.
Dear Alexandre, Co, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Hotel AC Baqueira Ski Resort, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for staying at the Hotel AC Baqueira Ski Resort, Autograph Collection and we hope you choose to create more memories here whenever your travels bring you back to Baqueira.
Dear Alexandre, Co, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Hotel AC Baqueira Ski Resort, Autograph Collection. It is always encouraging to hear… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewThe room´s temperature was too high and we had no control from the room. It was way too warm.
Dear Mr. Thomaz, br, Thank you for sharing your feedback and for choosing AC Baqueira Ski Resort. We truly appreciate your visit and the time you took to provide us with your comments. We regret to hear that the room temperature was not to your satisfaction and that you were unable to adjust it from your room. Your comfort is very important to us, and we will review this matter with our team to ensure a better experience for all our guests. We hope to have the pleasure of welcoming you again in the future and providing you with an improved stay. Should you require any assistance, please do not hesitate to contact us. Guest Service AC Baqueira Ski Resort guestservice.baqueira@achmhotels.com
Dear Mr. Thomaz, br, Thank you for sharing your feedback and for choosing AC Baqueira Ski Resort. We truly appreciate your visit and the time you took to provide us with your comments. We regret to hear that the room temperature was not t… Show more
Reviewed: 14 February 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 April 2024 · Stayed in March 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified reviewThe most valuable asset of the hotel is the team. Any person whom we got in touch was extremely friendly and helpful, trying to do his/her best to make us feel comfortable and welcomed. Facilities are well-maintained, and the hotel itself is situated in a beautiful valley, less than a minute walking distance from the ski lift and 15 min drive from Vielha.
Few things that the hotel management should think about. The hotel is advertised as 'ski & spa resort', but the spa is very small. The same applies to the gym. Some improvements would increase further the value of the hotel and will provide additional options for the guests to spend their time.
Dear Mr. Krum, thank you for choosing AC Baqueira Ski Resort and for your time sharing your experience. We are glad that you spent a great time with us and you enjoyed the stay, specially the staff, which is our main goal and our privileged location. Regarding the spa and gym facilities, we will take into account your feedback and pass it on so that we may improve in it in the near future. We hope to see you again next winter season. Best regards, Joana Pascual, Front Office Manager - AC Baqueira Ski Resort
Dear Mr. Krum, thank you for choosing AC Baqueira Ski Resort and for your time sharing your experience. We are glad that you spent a great time with us and you enjoyed the stay, specially the staff, which is our main goal and our privileged… Show more
Reviewed: 13 March 2024 · Stayed in February 2024
Verified reviewReviewed: 13 March 2024 · Stayed in March 2024
Verified reviewThe staff were incredibly accommodating and friendly. I don’t think we have ever experienced such friendly staff in a hotel!
The spa was amazing but there a was a slight smell
Dear Jessica, Thank your for sharing your experience and for your time. We appreciate your comments about the spa, we will try to improve thanks to your feedback. We hope to see you again in the future and to provide you with a perfect stay! Best regards, Guest Relations - AC Baqueira Ski Resort
Dear Jessica, Thank your for sharing your experience and for your time. We appreciate your comments about the spa, we will try to improve thanks to your feedback. We hope to see you again in the future and to provide you with a perfect stay… Show more
Reviewed: 6 March 2024 · Stayed in March 2024
Verified reviewStaff service
Dear Ronald, Thank you for your time and review! We are glad to know that our staff met your expectations and you had a good stay at AC Baqueira Ski Resort. We hope to see you again in the next winter season. Best regards, Guest Relations - AC Baqueira Ski Resort
Dear Ronald, Thank you for your time and review! We are glad to know that our staff met your expectations and you had a good stay at AC Baqueira Ski Resort. We hope to see you again in the next winter season. Best regards, Guest Relations… Show more
Reviewed: 5 March 2024 · Stayed in March 2024
Verified reviewAlmost everything
Lack of tea and some snacks at the spa
Dear Veronica, Thank you for sharing your experience with AC Baqueira Ski Resort. We are glad to know that you enjoyed your stay and you had a great time in Baqueira. About your recommendation for the SPA, thank you for letting us know, it is very useful for us. We hope to welcome you again in the future! Best regards, Guest Relations - AC Baqueira Ski Resort
Dear Veronica, Thank you for sharing your experience with AC Baqueira Ski Resort. We are glad to know that you enjoyed your stay and you had a great time in Baqueira. About your recommendation for the SPA, thank you for letting us know, it … Show more
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewReviewed: 23 February 2024 · Stayed in January 2024
Verified reviewReviewed: 7 February 2024 · Stayed in January 2024
Verified reviewReviewed: 21 January 2024 · Stayed in January 2024
Verified reviewWe had a wonderful stay at the AC Baqueira. Would definitely recommend!
The only negative is that it’s not ski in/ski out.
Dear Diva, Thank you for sharing your experience at AC Baqueira Ski Resort. We are glad to know you enjoyed your stay with us and your stay was excellent. We hope to welcome you again in the future. Best regards, Gloria V. Guest Relations guestservice.baqueiraskiresort@autographhotels.com
Dear Diva, Thank you for sharing your experience at AC Baqueira Ski Resort. We are glad to know you enjoyed your stay with us and your stay was excellent. We hope to welcome you again in the future. Best regards, Gloria V. Guest Relations… Show more
Reviewed: 17 January 2024 · Stayed in January 2024
Verified reviewGreat location and hotel facilities Employees are helpful
I burned my leg in a steam sauna. Need to install some kind of protection around steam head in SPA
Dear Mr. Kristaps, Greetings from AC Baqueira SKI Resort, Autograph Collection. It was a real pleasure for the entire team to have had you in our facilities. We would like to thank you for your good rating and we are pleased to know that you enjoyed your stay. In relation to what was commented about the sauna, we regret what happened and we inform you that we are going to pass your comment on to our SPA department so that they can take it into account. We hope to see you again very soon! Kind regards, Abel Serrano Guest Relations
Dear Mr. Kristaps, Greetings from AC Baqueira SKI Resort, Autograph Collection. It was a real pleasure for the entire team to have had you in our facilities. We would like to thank you for your good rating and we are pleased to know that… Show more
Reviewed: 8 January 2024 · Stayed in January 2024
Verified reviewReviewed: 4 January 2024 · Stayed in January 2024
Verified reviewReviewed: 10 December 2023 · Stayed in December 2023
Verified reviewReviewed: 26 April 2023 · Stayed in April 2023
Verified reviewReviewed: 10 April 2023 · Stayed in March 2023
Verified reviewReviewed: 2 April 2023 · Stayed in March 2023
Verified reviewThe room was very comfortable, the location is perfect right next to the gondola that takes you up. They provide a locker right under the gondola which is perfect and extremely comfortable.
I cannot think of anything that could've been better honestly everything exceeded my expectations.
Dear Rojas, Thank you so much for taking the time to leave comments on your experience with us. We are glad you enjoyed your stay and everything the AC Baqueira Ski Resort has to offer. We will be more than happy to pass on your kind words to the team. Kind regards Gemma Smalley Guest Relations
Dear Rojas, Thank you so much for taking the time to leave comments on your experience with us. We are glad you enjoyed your stay and everything the AC Baqueira Ski Resort has to offer. We will be more than happy to pass on your kind wor… Show more
Reviewed: 19 March 2023 · Stayed in March 2023
Verified review