Reviews of Eurostars Monte Real 4 stars

Overall, the hotel was as expected, however, for a stay in summer, the bar/restaurant was closed with only a vending machine as the sole option for drinks. Breakfast was basic - for a boutique hotel, i was expecting more on the hospitality side. The was no room service option either. considering the price, expecting to be able to buy a drink other than at a vending machine is not going above and beyond.

The lack of any sort of hospitality (bar or restaurant) during the summer month. Now way to grab a drink or a coffee, apart from the breakfast service.

My first impression was, that the reception personnel were professional and friendly. The room was sparkling clean, truly excellent, and spacious with a very large comfortable bed. The bathroom was also very exceptionally designed.

No kettle.

The girl who worked the front desk in the afternoons, I can't remember her name, was the most the helpful and nicest person, I have met working in a hotel. She told us places to eat; she would ask us how our day went and always kept the lemon water in the front reception room filled up. The breakfast was good, and we had dinner at the hotel's restaurant, and it was really good. The rooms are nice and very clean.

The only thing about the hotel, it's not near anything, you would have to Uber or Taxi to get to the middle of Madrid or any sites, most of the time it would take about 20 minutes. The hotel is a neighborhood with a lot of apartments and houses. The area is nice and had a park to walk across the street to, but we didn't do that.

The employees were very nice & always ready to help with anything. The evening receptionist, was extremely friendly Sidrería Mingo, and so very helpful. The hotel was really nice and beautiful. Breakfast was always good.

It was wasn’t close to any shopping or dining areas. It was a very pretty neighborhood but a taxi or uber was always necessary to go anywhere in the city.

Good breakfast, nice staff, very clean

Very old, paint going off of the windows, very small bed

The decoration and the free-from options on the breakfast

No coffee making facilities in the room. I have to travel with my own kettle.

The rooms are beautifully designed and quite spacious.. The location was perfect for my needs

Nothing to report

Nice spacious room with storage places. Nice bathroom (could be larger). I appreciated the gym.

The location is far from anything. Breakfast only starts at 8am during weekend, which is a bit late to be ready to work at 9 far away. No metro at proximity.

The staff are wonderfully friendly and helpful.