The location was perfect, on site parking, a beautiful pool area and choice of seating areas

Stayed in August 2025

Lack of privacy on terrace

Room was good. Service was excellent. Breakfast buffet was v good.

Stayed in August 2025

Very slow lifts and one not working at all

Good selection for breakfast, more than the usual access to coffee and fresh juice machines, no waiting for a table, the staff were prompt to clear away and make the tables available again to limit queuing to almost zero waiting time at peak

Stayed in August 2025

Pool and restaurant aren’t big enough for amount of guests staying. Entertainment is the worst i’ve experienced. It is basically none existent. The girl puts youtube videos on for the kids to dance to then gives them a mic for karaoke, no interaction. The two shows out of the 4 they put on were mediocre and aimed at children not adults entertainment too. Daytime activities include setting up a net or goal by the pool and leaving guests to it then she comes back at the end of the day and removes the net/goal. Very poor, this would stop me from staying again as albir has lots of restaurants but no nightlife so you want your hotel to have good entertainment in the height of season.

Good location Clean Food is limited choice but good quality and fresh Staff are pleasant Rooms are spacious with good amenities

Stayed in August 2025

Room cleaning service was a bit lacking at times and quite unreliable, different staff did the overall cleaning to different levels on various days.

Room was comfortable, although a bit of basic maintainance would help to tidy up. Breakfast was varied and good.

Stayed in June 2025

Location. Pool area very nice

Stayed in May 2025

Bathrooms are very dated

Extremely clean, food was great with good choice, lovely pool area, friendly staff

Stayed in June 2025

Didnt come on high season, no entertainment. Few maintenance issues with room could be rectified. Example:- Chipped tiles , television glitches but we could cope without raising it as a major isssue. Overchoice on breakfast.

Short way to bus stop and tram stop to Benidorm . Pool was nice. Bar was nice and was clean everywhere you went.

Stayed in May 2025

Staff were not overly helpful

Location and cleanliness

Stayed in April 2025

One elevator not working Balcony on the shadow side

Location Clean Breakfast Big room

Stayed in April 2025

Very noisy at night times (until after midnight on 3 out of 4 nights) when we stayed at Easter weekend as there was a lot of youngsters (sports teams). Our room was unfortunately on a low level and close to the atrium. The noise echoed from the reception/bar/ pool area. We asked for a quiet room on a higher floor when we booked. Unfortunately we were allocated one of the noisiest rooms on the 2nd floor. We couldn't changed as the hotel was full. Very disappointing as it wasn't as relaxing as we were expecting. The reception received several complaints from other guests.

The food and Restaurant service was very good! Always fresh and good quality. Nice garden and Pool area.

Stayed in April 2025

Only 1 lift working no tea coffee facilities in the room

Clean great location

Stayed in April 2025

Every thing was good

Albir is the nicest place in this area. Hotel bike friendly, perfect for one week training

Stayed in January 2025

breakfast very good and the selection excellent, staff very friendly

Stayed in February 2025

Clean and handy for the beach

Stayed in December 2024

lack of evening entertainment

second christmas here, very enjoyable and well situated. food is very good and the staff very friendly.

Stayed in December 2024

Very nice hotel

Stayed in December 2024

we got what we expected, the rooms are quite small and now looking a little tired

our third visit to this hotel, the first 9 years ago and it has not changed much. last time i said food was OK, breakfast being the best and this has not changed. hotel beautiful decorated for Christmas

Stayed in December 2024

you could not bring a drink from the bar into the restaurant. Found that quite odd. Everything had a price. For a 4* hotel you would expect tea and coffee facilities in your room, an iron and ironing board and a safe..instead you had to pay extra for these things which annoyed me a bit. There was a safe but you had to pay 4.50 per day to use it. My husband is a very early riser and loves a coffee first thing but couldn't. We had to go out and buy towels too because you had to pay 10 euro each deposit and then 2 euro each day to bring a towel down to the pool.

. Weather was great..enjoyed the pool

Stayed in August 2024

The lack of drawers in the room to store clothes - there aren't any. Smaller items of clothing need to be layered on shelves making it fiddly to find things easy.. I also find the pool opening time of 10am a bit too late. 9.30 would be better

The helpful staff, cleanliness; local amenities (including the courtesy van to the beach)

Stayed in June 2024

There always seemed to be an issue with the 3 lifts, if the hold door open button was pressed it never worked, also at times the lift would just pass-by going up & coming down. The pool area seemed to be too small for the hotel & there was always a rush for the beds at opening time with many people seeming to miss out completely.

The hotel is very nice with helpful, friendly staff. The room was a good size. There was a good quality breakfast with a good selection of different types of food. The pool was very good & kept clean.

Stayed in July 2024

Openinghours at the pool, to crowded for a small pool, dirty wather and noone took a shower before using the pool. Discusting.

Brekfast ok

Stayed in July 2024

The barbeque for dinner is poor, the cleaning in the room some days cleaned the floor some days even not broomed. The room has not even a glass or a kettle to gey some hot water for my baby milk. These things are minor and can be improved.

The pool is great with fences to avoid the kids going in the deep pool, the floor pool and the seats are in great condition compared with other hotels we have been, the room is clean and furniture still in good condition, coridors and lifts clean. The food overall is various and fresh, the town is clean, nice buildings, shops all around the hotel and no traffic lights at all that means very less traffic.

Stayed in June 2024

Just a little blip. Cleanliness. . Fridge very poor. We only used it for water.

Staff. Location

Stayed in June 2024