Reviews of AluaSun Cala Antena - All Inclusive 3 stars
Calas de Mallorca, 07689 Calas de Mallorca, Spain
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hotel is amazing. There’s always entertainment and the shows are very good. The staff is so friendly. Loved the hotel and the environment.
Dear Sofia,, Thank you for choosing Alua Calas de Mallorca Resort for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind words about our services and staff. At our hotel, we truly value all guest feedback, as it helps us continuously improve the quality of our services and facilities. The insights shared by our guests are one of the most important tools we have in our pursuit of excellence. Please rest assured that we remain fully committed to enhancing the guest experience and maintaining high standards across all areas of our service. Thank you once again for your time and for your trust. We look forward to welcoming you back soon—either here at Alua Calas de Mallorca or at one of our other hotels. Warm regards, Raffaella Ricci Guest Experience Manager
Dear Sofia,, Thank you for choosing Alua Calas de Mallorca Resort for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your k… Show more
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewLocation. Food was ok, drinks could be better. For the price I recommend it! Good breakfast.
My boyfriend cut his foot with a glass that was next to the area where pingue ping-pong was played and nothing was done by the hotel, they just said they could call a taxi to take us to the nearest hospital (about 20km from the hotel) or call the doctor at the hotel but everything would be paid for by us. They should be more helpful and have insurance for these situations. Fortunately it was on our penultimate day, so we were able to enjoy almost all of our vacations. The employees were mostly nice, however some were not very nice.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewWe were really pleased with our stay at AluaSun! For a 3-star hotel, it exceeded our expectations not only did we get what we expected, but we also enjoyed some lovely surprises, like the amazing animation team and super friendly staff. There’s something happening every day from morning until 10:30 PM, which keeps the atmosphere lively and fun. We don’t have kids, but if you do, this place is fantastic the animation team is outstanding: always smiling, engaging with guests, and especially great with children. A special thanks to the wonderful Front of House team : Lidia, Carlos, Moamed, Juan Antonio, Ismael, Daniel and everyone else we didn’t get to meet personally. You all do a brilliant job accommodating over 300 guests daily. And a big thank you as well to the Back of House team often hidden behind the scenes for consistently providing breakfast, lunch, and dinner for so many people. Your hard work doesn’t go unnoticed! As for the location, Cala Antena is quite limited if you don’t have a car, so if you’re the type who enjoys exploring, renting one is a good idea. That said, there’s a beautiful beach just 10 minutes away on foot — Cala Domingos — which is definitely worth a visit. Overall, a great experience and excellent value. Highly recommend! Sofia and Rui
We know it’s a 3-star hotel and that the building is quite old, with only some areas partially refurbished. However, the rooms are not soundproof at all we could clearly hear noise from the hallway and neighbouring rooms. When we raised this with reception, one of the staff members responded rather rudely with “it is what it is…”, which was disappointing.
Dear Sofia, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind words about our services and staff. At our hotel, we truly value all guest feedback, as it helps us continuously improve the quality of our services and facilities. The insights shared by our guests are one of the most important tools we have in our pursuit of excellence. Please rest assured that we remain fully committed to enhancing the guest experience and maintaining high standards across all areas of our service. Thank you once again for your time and for your trust. We look forward to welcoming you back soon—either here at Alua Sun Cala Antena or at one of our other hotels. Warm regards, Raffaella Ricci Guest Experience Manager
Dear Sofia, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewI liked the ample choice of food and drinks, the proximity to the beach and the possibility of booking guided tours to interesting sights mallorca. The pool area was nice and the live concerts and animation for kids was ambitious and delightful. The cleaning staff was super nice and thorough, thanks for that!
Half the staff at the reception was nice and helpful while the other half was unapproachable and rude. Questions weren't welcome and whenever we came around (for example to book tours or get general guidance) we just felt as if we were annoying them. Some of the staff is incapable of smiling, which is fine, but some people, especially Waka, lacked minimum decency and just acted in a very condescending way while we still remained nice. Lots of information I obtained through my own research (also about amenities in the hotel) as we weren't briefed at all. No refund for the tokens and boiler either or help either carrying stuff. We don't need a lot, just friendliness overall, and that was what the hotel lacked many times. Roxana abd Lukas, you were great though!
Dear Sara, Thank you for choosing to stay at Alua Sun Cala Antena Hotel and for taking the time to share your feedback with us following your recent holiday. We are pleased to hear that you enjoyed your overall stay, even though some aspects of our service did not fully meet your expectations. We truly value all guest feedback, as it is only through the insights and suggestions of our guests that we can continue to improve the services and facilities we offer. Please rest assured that our company remains fully committed to continuously enhancing the quality of the guest experience across all areas. Thank you once again for your time and attention. We hope to welcome you back in the near future, either here at Alua Sun Cala Antena Hotel or at one of our other properties. Yours sincerely, Raffaella Ricci Guest Experience Manager
Dear Sara, Thank you for choosing to stay at Alua Sun Cala Antena Hotel and for taking the time to share your feedback with us following your recent holiday. We are pleased to hear that you enjoyed your overall stay, even though some as… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewHotel and rooms are comfortable and clean. Staff is very friendly. Free parking available in the area close to the hotel. Food and drinks were always accessible, and every evening there’s a different event (Lion King musical, ABBA singers, DJ etc.). The food is good and diverse, with a different themed dinner each night (e.g., Asian, Italian, Spanish evening…).
You might get a bit tired of the food after a while, but that’s probably just a matter of personal taste.
Dear Adelisa, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind words about our services and staff. At our hotel, we truly value all guest feedback, as it helps us continuously improve the quality of our services and facilities. The insights shared by our guests are one of the most important tools we have in our pursuit of excellence. Please rest assured that we remain fully committed to enhancing the guest experience and maintaining high standards across all areas of our service. Thank you once again for your time and for your trust. We look forward to welcoming you back soon—either here at Alua Sun Cala Antena or at one of our other hotels. Warm regards, Raffaella Ricci Guest Experience Manager
Dear Adelisa, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kin… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewHotel has everything you need, organized evenings are really good but for older people, family. Clean, good location, nearest beach is ok but there are many better places/beaches in Majorca
Staff in the kitchen was too noisy, banging plates, collecting plates before the food is finished. a real feeling of discomfort and a desire to leave the room as soon as possible...
Dear Milenkovic, Thank you for choosing to stay at Alua Sun Cala Antena Hotel and for taking the time to share your feedback with us following your recent holiday. We are pleased to hear that you enjoyed your overall stay, even though some aspects of our service did not fully meet your expectations. We truly value all guest feedback, as it is only through the insights and suggestions of our guests that we can continue to improve the services and facilities we offer. Please rest assured that our company remains fully committed to continuously enhancing the quality of the guest experience across all areas. Thank you once again for your time and attention. We hope to welcome you back in the near future, either here at Alua Sun Cala Antena Hotel or at one of our other properties. Yours sincerely, Raffaella Ricci Guest Experience Manager
Dear Milenkovic, Thank you for choosing to stay at Alua Sun Cala Antena Hotel and for taking the time to share your feedback with us following your recent holiday. We are pleased to hear that you enjoyed your overall stay, even though s… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewClean and staff happy
Honest 3 star at best little run down , dining was like a school canteen , food ok
Dear Guest, First of all, we would like to thank you for choosing our hotel during your recent stay on the island of Mallorca. We regret to hear that the level of service provided during your visit did not meet your expectations. Please be assured that your comments have been shared with all department heads and the management team for their review and consideration. We truly value your feedback, as we believe it plays a key role in our ongoing efforts to improve the quality of our services. The insights and suggestions offered by our guests are among the most valuable tools we have to enhance the experience we provide. For this reason, our company remains fully committed to its Customer Service program, with the goal of maintaining and raising quality standards to ensure that every guest enjoys a fully satisfying stay. We hope to have the opportunity to welcome you again at Alua Sun Cala Antena Hotel, or at any of the other hotels within our group. Yours faithfully, Raffaella Ricci Guest Experience Manager
Dear Guest, First of all, we would like to thank you for choosing our hotel during your recent stay on the island of Mallorca. We regret to hear that the level of service provided during your visit did not meet your expectations. Please… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewEverything was AMAZING. The staff is very polite, the room and amenities are great. The food was great as well, since breakfasts, snacks, dinner and drinks.
Food is great but sometimes it is kind of repetitive, but everything is very well cooked and prepared. The pool closes at 6 which is unfortunate in summer time.
Dear Guest, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind words about our services and staff. At our hotel, we truly value all guest feedback, as it helps us continuously improve the quality of our services and facilities. The insights shared by our guests are one of the most important tools we have in our pursuit of excellence. Please rest assured that we remain fully committed to enhancing the guest experience and maintaining high standards across all areas of our service. Thank you once again for your time and for your trust. We look forward to welcoming you back soon—either here at Alua Sun Cala Antena or at one of our other hotels. Warm regards, Raffaella Ricci Guest Experience Manager
Dear Guest, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewNaka on reception Helped me get a taxi to the hotel where my family is staying And sorted a taxi which was refusing to attend and I had a wedding to attend
Staff
Dear Guest, Thank you for choosing to stay at Alua Sun Cala Antena Hotel and for taking the time to share your feedback with us following your recent holiday. We are pleased to hear that you enjoyed your overall stay, even though some aspects of our service did not fully meet your expectations. We truly value all guest feedback, as it is only through the insights and suggestions of our guests that we can continue to improve the services and facilities we offer. Please rest assured that our company remains fully committed to continuously enhancing the quality of the guest experience across all areas. Thank you once again for your time and attention. We hope to welcome you back in the near future, either here at Alua Sun Cala Antena Hotel or at one of our other properties. Yours sincerely, Raffaella Ricci Guest Experience Manager
Dear Guest, Thank you for choosing to stay at Alua Sun Cala Antena Hotel and for taking the time to share your feedback with us following your recent holiday. We are pleased to hear that you enjoyed your overall stay, even though some a… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe pool is nice, the rooms are clean, the staff is super friendly
Not allowed to eat breakfast outside, noise outside at night
Dear Guest, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind words about our services and staff. At our hotel, we truly value all guest feedback, as it helps us continuously improve the quality of our services and facilities. The insights shared by our guests are one of the most important tools we have in our pursuit of excellence. Please rest assured that we remain fully committed to enhancing the guest experience and maintaining high standards across all areas of our service. Thank you once again for your time and for your trust. We look forward to welcoming you back soon—either here at Alua Sun Cala Antena or at one of our other hotels. Warm regards, Raffaella Ricci Guest Experience Manager
Dear Guest, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewamazing hotel, great staff, they clean the rooms everyday and have different types of food every night
Dear Guest, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind words about our services and staff. At our hotel, we truly value all guest feedback, as it helps us continuously improve the quality of our services and facilities. The insights shared by our guests are one of the most important tools we have in our pursuit of excellence. Please rest assured that we remain fully committed to enhancing the guest experience and maintaining high standards across all areas of our service. Thank you once again for your time and for your trust. We look forward to welcoming you back soon—either here at Alua Sun Cala Antena or at one of our other hotels. Warm regards, Raffaella Ricci Guest Experience Manager
Dear Guest, Thank you for choosing Alua Sun Cala Antena Hotel for your recent holiday, and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, and we sincerely appreciate your kind … Show more
Reviewed: 26 October 2024 · Stayed in August 2024
Verified reviewClose to beaches,It was nice family holiday.
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us about your recent holidays. We are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding our overall services and Staff. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and facilities we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca Resort or in any other Hotel of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us about your recent holidays. We are pleased to hear that y… Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewla gentillesse du personnel.
L'isolation des chambres.
Reviewed: 5 October 2024 · Stayed in July 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewIt was clean, Good hot water Good air con Nice views Good size pool
The food, the value for money with the all inclusive package, drinks watered down way too much. Could of done with a change on the snacks through the day
Dear Customer, First of all, we want to thank you for choosing our Hotel during your recent stay on the island of Mallorca. We regret that you have not been satisfied with the quality of service provided at the hotel during your stay. These comments have been made known to all department heads and Management Team for their record and improvement. We appreciate your opinions as they represent a lot to us, we believe in the continuous improvement of our services. The information that our guests kindly provide us is the best tool we have to offer them better services every day. For this, Our Company's primary objective is its Customer Service program to maintain and raise its quality levels in order to be able to provide all its clients with fully satisfactory stays. Hoping to welcome you again at our Hotel AluaSun Cala Antena or in any other Hotel of the Company. Yours Faithfully, Raffaella Ricci (Guest Experience Manager)
Dear Customer, First of all, we want to thank you for choosing our Hotel during your recent stay on the island of Mallorca. We regret that you have not been satisfied with the quality of service provided at the hotel during your … Show more
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewGood choice of food, fun entertainment team and good shows at night
Pool was abit crowded and needed to be up early to get a sun lounger by pool
Dear Customer, Thank you for choosing to stay in our Hotel AluaSun Cala Antena and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday. We are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding our overall services and Staff. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and installations we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients. Thank you once again for your time and attention, and we hope to see you again in AluaSun Cala Antena or in any others Hotels of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
Dear Customer, Thank you for choosing to stay in our Hotel AluaSun Cala Antena and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday. We are pleased to hear that you enjoyed you… Show more
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewVery disappointing experience. Our holiday was ruined, and there was nothing positive
All the money from our wallets, which were in our room, was stolen—approximately 400 euros in cash, including coins and even small denominations. When we reported the incident, Manager Aida informed us that the hotel administration cannot offer assistance and that the responsibility for securing personal belongings in the room falls solely on the guests. The hotel has taken no action to address this issue. We were further informed that there is only one manager on duty in the entire hotel, and she refused to provide contact information for any senior managers, sub-directors, or directors. The contact details of the higher authorities are deliberately kept hidden from guests, and most of the management is either absent or there is no temporary replacement on Tuesday during working hours. We have reported the incident to the national police department, who have officially confirmed that a BUGLARY OCCURED IN ALUASUM CALA ANTHENA (we have all relevant documents). However, the hotel administration has refused to provide any assistance or support. The stolen money was crucial for our trip home, as we are only students. We also provided information about a suspicious person who might be involved in this illegal activity, but Manager Aida dismissed our concerns, stating that no "strange" activities were observed. We were shocked by this response, as a burglary is undoubtedly a serious matter and cannot be considered "normal" activity. !!!! It makes one wonder if it is only a matter of time before burglars enter rooms while guests are sleeping and take all their belongings.!!!!
Dear Customer, First of all, we want to thank you for choosing our Hotel during your recent stay on the island of Mallorca. We regret that you have not been satisfied with the quality of service provided at the hotel during your stay. These comments have been made known to all department heads and Management Team for their record and improvement. We appreciate your opinions as they represent a lot to us, we believe in the continuous improvement of our services. The information that our guests kindly provide us is the best tool we have to offer them better services every day. For this, Our Company's primary objective is its Customer Service program to maintain and raise its quality levels in order to be able to provide all its clients with fully satisfactory stays. Hoping to welcome you again at our Hotel AluaSun Cala Antena or in any other Hotel of the Company. Yours Faithfully, Raffaella Ricci (Guest Experience Manager)
Dear Customer, First of all, we want to thank you for choosing our Hotel during your recent stay on the island of Mallorca. We regret that you have not been satisfied with the quality of service provided at the hotel during your stay. T… Show more