Reviews of Aparthotel Costa Volcán & Spa 2 stars
La Graciosa 5, 35510 Puerto del Carmen, Spain
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewWe liked the pool , food and peace
I got bug bed bits from the bed , and sun loungers were mostly taken before 11am
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely staff.
Nothing.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location, was perfect for us fully equipped apartment. We got the air conditioning room thank goodness
There's no umbrellas at the pool only downside
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWonderful staff so helpful and friendly perfect location very clean
Nothing to dislike everything was perfect
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location was fantastic and, despite it being a busy holiday period, the pool area was fantastic, no issues with getting a sun bed
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewplenty of sunbeds around the pool, reasonably priced drinks at the pool bar. location was great only a short walk to old town and main strip wasn’t far.
dead rat outside door. cockroach’s ruined our last night. had the worst room in the whole place, below street level with busy bar next door, people at the bar could see us coming and going, so as 2 female travellers didn’t feel entirely safe.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewClose to old town and new town, very clean
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent
Needs air on in the rooms
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery clean close to beach very friendly staff
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic near the old town and but also close to the new town. The pool is lovely and always plenty of free sun loungers available. Lovely view of the sea.
The pool area can get quite hot with no breeze and the hotel does not have umbrellas at the pool so no shade. Hotel is very basic and bit dated could do with a bit of modernisation.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPool area was superb,(no sunbed wars)good selection of snacks in pool bar.friendly staff in there and on reception.Rooms cleaned regularly.washing and drying facility(didn't use but useful if staying a while)
Quite noisy at night ,but this is due to location and no fault of the hotel.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in May 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWe used the pool bar for breakfast it was very nice
We had our apartment on the top floor but ok a main road which was very noisy especially early hours of the morning not the hotel’s fault at all we did have air conditioning in our room so you didn’t need to open the windows or it the noise would of been so much worse
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewBasic but very clean apartment. Less than 5 minutes to the beach.
Night porter was asleep so couldn't get back into apartment at 1am on our last night. When he did wake up he was aggressive towards us. Apartments on street side are quite noisy. Other than this issue we found all other staff very friendly and helpful.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewFriendly staff, nice and clean, spot on location
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGood hotel all round good pool good clean rooms.
N/A
Reviewed: 4 August 2025 · Stayed in July 2025
Verified review