Reviews of Flateli Llúria

Unfortunately, our experience with this apartment in Barcelona was quite disappointing. When we arrived in the city, we were unable to reach the contact person directly. Instead, we kept receiving automated messages from a call center. We were told that the city tax had to be transferred to a bank account before the key could be delivered. Since I was making the transfer from a Turkish bank account via SWIFT, I explained that it wouldn’t be credited immediately and offered to pay the tax in cash or by card. The call center refused this and insisted that the key could not be handed over unless the transfer was completed. In the end, we had to ask for help from a store located under the apartment. They kindly tried to contact the responsible person. Even the Booking contact number was routed to the same call center, offering no real assistance. Eventually, we reached someone, but they told us the key would not be delivered before 4:00 PM. We had no choice but to wait. When we finally entered the apartment, we were very disappointed to find a strong smell of mold and toilet odor. Sadly, this accommodation turned out to be the worst part of our stay in Barcelona.

location was resaonable

Property did not see any sun. The bathroom was tiny, had to manouvre around the door to get to the basin. Was old paint tins in the kitchen cupboard where utilities were stores such as chpping board etc. Found 3 kettles, 1 was manky, the 2nd blew the electrical fuses, the 3rd one worked. No plugs for the bath or kitchen sink so could not have a bath and could not wash dishes properly, which is what i advised them. From the messages received after booking the management appeared to understand English well, however, when we advised them of the plug situation we realised they did not. It was passed it onto the cleaners. When I didn't hear the 2nd day i texted again and they asked me to explain the problem more clearly as they did not understand. Eventually and after I asked if the place was managed by an AI robot, they apologised but we never received the plugs. I would not like to have had a serious issue as their reponse was slow and did not undestand.

Best location. Very comfortable

Only downside was the bathroom which was tiny

The location was amazing. The pictures are spot on. The little bar outside was a nice advantage

We could not get into the building with the code. We had to wait a short time for someone to come and give us the keys. We had a problem with the plumbing in the bathroom and it took three days to get it resolved. The host told us that we had to wait for the plumbers to come and repair it. The first day they did not show up, the second day they were late and we had a reservation for a tour. The third day we changed our plans so that we could let the plumbers in. Very disappointing.

Brilliant location, and directly above a very nice restaurant! Easy walking distance to main square, shops, attractions and public transport. The room was a good size and the outside terrace was very spacious. The living room was comfortable. Very peaceful. Staff really helpful and arranged for us to drop our bags and collect keys from the cleaner before our official check in time which was really helpful. Communication from them was brilliant.

The bed on one side was VERY squeaky! Every time I moved it made enough noise to wake me up. The shower head had to be angled so that water didn’t end up all over the bathroom floor. There was no tea towel or kitchen roll for when we washed up and cooked which would have been nice/helpful (other self catering accommodation that we had on our trip had these). There was a dishwasher but we preferred to wash up by hand as it didn’t get things cleaned as well.

Great location.

The bathroom.