They took 50€ and 36€ without any reason and 400€ for deposit, still waiting for getting back but l am not sure refund me or not.

Place

Stayed in August 2024

You didn’t have to collect the keys despite being told that we had to which would have been at a different address than the apartment. That’s a pain. You can gain entry to the apartment by using the JustIn app. The downstairs toilet does not have a screen so you can be viewed on the loo if you’re in the bedroom or sat on the terrace! If you’re using the kitchen sink the stairs jut out causing a H&S hazard as you can bang your head on sharp metal. They also send people around on a weekend to check if you’re making any noise in the apartment. So we had a discussion with their operative that we weren’t making noise that would cause our neighbours to complain

The apartment serves its purpose to house 7 people. The location was great and there’s a 24hr supermarket next door. The cleaners who couldn’t speak any English but they were friendly and did a good job.

Stayed in June 2024

Everything

Nothing

Stayed in October 2023

They didn't have an iron they were missing items on the itinerary list. They also don't return your calls or messages in a timely manor. Thirdly they have kept my deposit and not answered my emails or calls asking about it after a whole week of trying to contact the company still nothing.

It was close to public transportation

Stayed in September 2023

The property is in no way represented by the pictures and I wish I'd done some more due diligence on reviews before I booked because there's a reason it's only passable; This property is in no way being maintained, when I requested a complaint be lodged nothing was done except to say its been referred to maintenance; Not good value for money!!!!!

The location and terrace meant we could hire bikes for a couple of days and feel confident they'd be safe overnight; The other thing I liked was being in Asian quarter, close to outlet shopping & the bus station...

Stayed in July 2023

Pool was filthy could not swim in it Door entrance was broken Most things in the house were broken as well( toilet bin, bathroom door, machine does not wash clothes properly, bathroom handle broken, much more) It’s a pity nice place but needs proper maintenance

Nice location, Nice management

Stayed in June 2023

This review has been hidden because it doesn't meet our guidelines.

The apartment is in the basement pool is not safe at all , you can even hear the steps in the above room, smells like a toilet , had to use all my deodorant as I could stand the smell. The “apartment” is a basement with no natural sun light , no windows. Pool is a dangerous space, we had to tell our daughter that they closed the pool so she wouldn’t use it , it’s a complete joke . Wouldn’t recommend this place to anybody.

Scam , scam , scammers…….!!!!!!! We were a family of 4 and apparently we did noise. We didn’t . They don’t want to return €400 deposit because “we did noise” , sending fake videos where there is only a door slamming of the guy that apparently knocked to our door , but clearly you can see it’s not ! And he hasn’t knocked on the door !Apparently the camera doesn’t record the sound as there is no noise , but it recorded the sound of the door slamming!!! F…ing scammers. pool is all chipped , not safe at all. Wood on the side it’s all wobbly and completely coming off

Stayed in September 2023

terrible smell no refund of deposit very noisy from other rooms washing machine and internet not working room on -2 floor without information before the reservation glazed view of other rooms room looking like a shelter

Stayed in August 2023

He is a fraud. He told me that I would get my money back after a few days. He took my insurance and did not return the money.

I didn't like anything. He chose an underground room for us in the basement

Stayed in August 2023

- no non stop access to the pool (probably because of the neighbours) - 400 euro deposit (i was told I will get it back since there were no issues in the apartment). At other apartments, it is only 200.

- access to the pool - AC - Big living room - balcony for each room - great staff at the agency (i forgot a t shirt in the apartment and they were very supportive so i can get it back) - 2 levels apartment + on roof terrace

Stayed in August 2023

Nothing it is scam. They do not pay back deposit and is dirty.

Nothing it is scam. They do not pay back deposit and is dirty.

Stayed in July 2023

Our experience with this hotel was absolutely horrible and I’m warning anyone in advance of the uncleanliness of the room, false advertising and the unhelpful staff. Not to mention our deposit still has not been returned after a month of our booking. If you are thinking of staying here DO NOT! Firstly the room was advertised as a loft apartment with a terrace and for the amount of money we paid this is what we were expecting. The room turned out to be in the basement with no windows, no terrace and it was appalling. The walls were smeared with handprints and the smell was unbearable. We did not stay one night in the room and the hotel has refused to give us our money back when they said they would when we spoke to them in person. They were nearly impossible to get a hold of and this whole experience really put a dampen on our trip to Barcelona. The fact that we are still waiting for the deposit to be returned is criminal and we will be taking further action. It just goes to show the unethical approach this company takes when dealing with customers. From the advertising to the money and also the lies they tell to your face. If you are looking for nice accommodation with a good company this is not the place!!

Not one thing.

Stayed in June 2023

I like everything

close to everything that I want

Stayed in May 2023

Neighbourhood too noisy.

Kitchen

Stayed in December 2022

First, i must pick up the keys from the another side of the city. Then i paid deposit, what i never get back, they dont ansver my e-mails. The room has paperthin walls, so i heard all the neighbours, and for some wierd reasons we even see inside each others rooms. No blankets, no closets

Its in a good place, for turism, everything nearby

Stayed in October 2022

The room was inconsistent with the description, had half of the declared m2. Located in a smelly basement. No windows, some kind of balcony in the middle of the room where you can see the neighbors (inside the room!) Cheaters!

Stayed in September 2022

Check-in in a different location which is located in 10km away Living like in a bunker Underground floor No windows Noisy Smallest bathroom we've ever seen Too expensive for this kind of amenities PS delaying a refund of security deposit for more than 2 weeks

Good location

Stayed in October 2022

Very disgusting apartments with flies everywhere the boiler was broke and sounded as if it was about to explode! They refused to give us a refund even though the people above us where extremely loud and woke my children up there was an alarm which kept going off as soon as you turned the shower on or flushed the toilet! DO NOT STAY THERE, you can hear everything which goes on in the apartments next to you. It’s a big big waste of money and we all got sick once we left!! The staff were useless and say they attempted to contact me however I have all the messages on WhatsApp which they suddenly stopped replying to me.

Stayed in August 2022

Laundry draining pipe needs to fix and freezer door was not shut properly. Our icecream was melt.

Stayed in August 2022

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in August 2022