Reviews of My Space Barcelona Pool City Center
Roger de Flor, 70, Eixample, 08013 Barcelona, Spain
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Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewPlace
They took 50€ and 36€ without any reason and 400€ for deposit, still waiting for getting back but l am not sure refund me or not.
Reviewed: 14 June 2024 · Stayed in June 2024
Verified reviewThe apartment serves its purpose to house 7 people. The location was great and there’s a 24hr supermarket next door. The cleaners who couldn’t speak any English but they were friendly and did a good job.
You didn’t have to collect the keys despite being told that we had to which would have been at a different address than the apartment. That’s a pain. You can gain entry to the apartment by using the JustIn app. The downstairs toilet does not have a screen so you can be viewed on the loo if you’re in the bedroom or sat on the terrace! If you’re using the kitchen sink the stairs jut out causing a H&S hazard as you can bang your head on sharp metal. They also send people around on a weekend to check if you’re making any noise in the apartment. So we had a discussion with their operative that we weren’t making noise that would cause our neighbours to complain
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 3 November 2023 · Stayed in October 2023
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 November 2023 · Stayed in October 2023
Verified reviewNothing
Everything
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 9 October 2023 · Stayed in September 2023
Verified reviewIt was close to public transportation
They didn't have an iron they were missing items on the itinerary list. They also don't return your calls or messages in a timely manor. Thirdly they have kept my deposit and not answered my emails or calls asking about it after a whole week of trying to contact the company still nothing.
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 5 October 2023 · Stayed in September 2023
Verified reviewScam , scam , scammers…….!!!!!!! We were a family of 4 and apparently we did noise. We didn’t . They don’t want to return €400 deposit because “we did noise” , sending fake videos where there is only a door slamming of the guy that apparently knocked to our door , but clearly you can see it’s not ! And he hasn’t knocked on the door !Apparently the camera doesn’t record the sound as there is no noise , but it recorded the sound of the door slamming!!! F…ing scammers. pool is all chipped , not safe at all. Wood on the side it’s all wobbly and completely coming off
The apartment is in the basement pool is not safe at all , you can even hear the steps in the above room, smells like a toilet , had to use all my deodorant as I could stand the smell. The “apartment” is a basement with no natural sun light , no windows. Pool is a dangerous space, we had to tell our daughter that they closed the pool so she wouldn’t use it , it’s a complete joke . Wouldn’t recommend this place to anybody.
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 21 September 2023 · Stayed in August 2023
Verified reviewterrible smell no refund of deposit very noisy from other rooms washing machine and internet not working room on -2 floor without information before the reservation glazed view of other rooms room looking like a shelter
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 20 September 2023 · Stayed in August 2023
Verified reviewI didn't like anything. He chose an underground room for us in the basement
He is a fraud. He told me that I would get my money back after a few days. He took my insurance and did not return the money.
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 28 August 2023 · Stayed in August 2023
Verified review- access to the pool - AC - Big living room - balcony for each room - great staff at the agency (i forgot a t shirt in the apartment and they were very supportive so i can get it back) - 2 levels apartment + on roof terrace
- no non stop access to the pool (probably because of the neighbours) - 400 euro deposit (i was told I will get it back since there were no issues in the apartment). At other apartments, it is only 200.
Dear We sincerely appreciate your kind review and are glad to hear that you enjoyed your experience with us. We continually strive to provide exceptional service, and it is gratifying to receive positive feedback such as yours. We are pleased to know that our efforts to provide quality service and a positive experience have left a favourable impression. Your satisfaction is our top priority. We look forward to the opportunity to welcome you back in the future. We are committed to maintaining and exceeding your expectations with every visit. If there is anything specific you would like to experience or improve upon next time, please do not hesitate to let us know. Thank you again for choosing us and for taking the time to share your feedback, we look forward to seeing you soon! Best regards,
Dear We sincerely appreciate your kind review and are glad to hear that you enjoyed your experience with us. We continually strive to provide exceptional service, and it is gratifying to receive positive feedback such as yours. We are ple… Show more
Reviewed: 2 August 2023 · Stayed in July 2023
Verified reviewNothing it is scam. They do not pay back deposit and is dirty.
Nothing it is scam. They do not pay back deposit and is dirty.
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 21 July 2023 · Stayed in July 2023
Verified reviewThe location and terrace meant we could hire bikes for a couple of days and feel confident they'd be safe overnight; The other thing I liked was being in Asian quarter, close to outlet shopping & the bus station...
The property is in no way represented by the pictures and I wish I'd done some more due diligence on reviews before I booked because there's a reason it's only passable; This property is in no way being maintained, when I requested a complaint be lodged nothing was done except to say its been referred to maintenance; Not good value for money!!!!!
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 20 July 2023 · Stayed in June 2023
Verified reviewNot one thing.
Our experience with this hotel was absolutely horrible and I’m warning anyone in advance of the uncleanliness of the room, false advertising and the unhelpful staff. Not to mention our deposit still has not been returned after a month of our booking. If you are thinking of staying here DO NOT! Firstly the room was advertised as a loft apartment with a terrace and for the amount of money we paid this is what we were expecting. The room turned out to be in the basement with no windows, no terrace and it was appalling. The walls were smeared with handprints and the smell was unbearable. We did not stay one night in the room and the hotel has refused to give us our money back when they said they would when we spoke to them in person. They were nearly impossible to get a hold of and this whole experience really put a dampen on our trip to Barcelona. The fact that we are still waiting for the deposit to be returned is criminal and we will be taking further action. It just goes to show the unethical approach this company takes when dealing with customers. From the advertising to the money and also the lies they tell to your face. If you are looking for nice accommodation with a good company this is not the place!!
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 2 July 2023 · Stayed in July 2023
Verified reviewReviewed: 24 June 2023 · Stayed in June 2023
Verified reviewNice location, Nice management
Pool was filthy could not swim in it Door entrance was broken Most things in the house were broken as well( toilet bin, bathroom door, machine does not wash clothes properly, bathroom handle broken, much more) It’s a pity nice place but needs proper maintenance
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 17 June 2023 · Stayed in May 2023
Verified reviewclose to everything that I want
I like everything
Dear Claudia, Thank you very much for your great review. We are very happy to learn that you enjoyed your stay with My Space Barcelona. The pleasure was on our side to host you. Hopefully, we will see you in the nearest future in Barcelona. Best regards, My Space Barcelona Team
Dear Claudia, Thank you very much for your great review. We are very happy to learn that you enjoyed your stay with My Space Barcelona. The pleasure was on our side to host you. Hopefully, we will see you in the nearest future in Barcelona.… Show more
Reviewed: 31 December 2022 · Stayed in December 2022
Verified reviewKitchen
Neighbourhood too noisy.
Dear Buddy, Thank you for your honest review. The pleasure was on our side to host you. We are sorry to hear about your experience with the noises. Hope we will see you again and we will do everything for you to enjoy your stay. Best regards, My Space Barcelona Team
Dear Buddy, Thank you for your honest review. The pleasure was on our side to host you. We are sorry to hear about your experience with the noises. Hope we will see you again and we will do everything for you to enjoy your stay. Best regard… Show more
Reviewed: 27 November 2022 · Stayed in October 2022
Verified reviewIts in a good place, for turism, everything nearby
First, i must pick up the keys from the another side of the city. Then i paid deposit, what i never get back, they dont ansver my e-mails. The room has paperthin walls, so i heard all the neighbours, and for some wierd reasons we even see inside each others rooms. No blankets, no closets
Dear Viktor, Thank you very much for sharing your comment. We are glad to hear that you liked our apartment and we apologize for the inconvenience. The deposit was returned on 13/12. About the process of the check-in, you were informed during the process of reservation and about the deposit we have information on the page We have taken your observation in order to improve our service. Hope that we will see you again and we will change your opinion. Best regards, My Space Barcelona Team
Dear Viktor, Thank you very much for sharing your comment. We are glad to hear that you liked our apartment and we apologize for the inconvenience. The deposit was returned on 13/12. About the process of the check-in, you were informed … Show more
Reviewed: 18 November 2022 · Stayed in September 2022
Verified reviewThe room was inconsistent with the description, had half of the declared m2. Located in a smelly basement. No windows, some kind of balcony in the middle of the room where you can see the neighbors (inside the room!) Cheaters!
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 24 October 2022 · Stayed in October 2022
Verified reviewGood location
Check-in in a different location which is located in 10km away Living like in a bunker Underground floor No windows Noisy Smallest bathroom we've ever seen Too expensive for this kind of amenities PS delaying a refund of security deposit for more than 2 weeks
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 8 September 2022 · Stayed in August 2022
Verified reviewVery disgusting apartments with flies everywhere the boiler was broke and sounded as if it was about to explode! They refused to give us a refund even though the people above us where extremely loud and woke my children up there was an alarm which kept going off as soon as you turned the shower on or flushed the toilet! DO NOT STAY THERE, you can hear everything which goes on in the apartments next to you. It’s a big big waste of money and we all got sick once we left!! The staff were useless and say they attempted to contact me however I have all the messages on WhatsApp which they suddenly stopped replying to me.
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as it helps us to continually improve our services. We want to ensure that your experience with us is rectified and, should you decide to visit us again in the future, we would be delighted to provide you with a much more positive experience. Yours sincerely, Agustin
Dear We are very sorry to hear about your experience. At MySpace Barcelona, we strive to provide a quality service and it is disappointing to hear that we did not meet your expectations on this occasion. We appreciate your feedback as i… Show more
Reviewed: 8 September 2022 · Stayed in August 2022
Verified review