Amazing, amazing stay at Aurea Toledo! Fabulous location, helpful & friendly staff (Alba & Angel especially) and the hotel even organised the most beautiful gift bag for my boyfriend's birthday! Complimentary water & Freixenet prosecco in reception - LOVE IT! Room was absolutely beautiful & the hotel itself is a museum - so many historic things. My boyfriend who is a history teacher LOVED it! Special touches in bedroom of jar of nuts & chocolate were lovely. I've never stayed with this brand before (I didn't even realise it was a brand, just stumbled across it on Booking.com) but I will actively be seeking Aurea hotels for my city breaks in the future. Faultless!

Stayed in August 2025

Everything was PERFECT!!

Stayed in August 2025

Nothing

Really feels special, a modern hotel built around some ancient walls comfortable and classy. Very close to the cathedral in the old town so don't expect to have a taxi to the door or easy parking is not that kind of place. For Spain the breakfast was far beyond the usual with many choices beyond just cakes. Late checkout is the norm.

Stayed in July 2025

Nothing.

Interesting design and layout. Exceptionally clean, like new. Staff were very welcoming and helpful.

Stayed in June 2025

The mini bar was not cold.

The staff was very friendly. Amazing people. Recieved us very well. The room is very confortable. Hotel in The center Near everything. Bed very confortable.

Stayed in July 2025

Great location and great service

Beautiful

Stayed in June 2025

A little tough to get to, especially if you have mobility challenges.

Central to everything, unique experience

Stayed in July 2025

Rooms were beautiful. We had a lovely patio and could enjoy a morning coffee listening to the sounds of the city. The breakfast was also excellent. Staff was very helpful - went above and beyond, pointing us to a great late-night restaurant and retreiving a forgotten power adapter. And location was excellent, right by the Cathedral. It seemed that every destination I put into my map app said a 6 minute walk! Would definitely stay here again.

Stayed in July 2025

We had a dirty towel and we can see some dust on the floor of the bathroom

Staff are amazing location is amazing

Stayed in July 2025

All was ok

Great location, near the cathedral Recently renovated, very clean

Stayed in June 2025

Can’t think of anything

The historical touches, the room, the mattress (!!!), the a/c, the location (tucked away, yet central), the water at the entrance (always cool), the helpful staff, the blackout curtains.

Stayed in June 2025

new clean and beautiful

Stayed in June 2025

Breakfast, poor. Staff were not on the ball , not attentive

Reception staff . Excellent

Stayed in June 2025

Bed side tables are a bit on the smallish size. There's no real desk but this time I did not need it. This is not something I did not like, but be warned that on Corpus Christi day, access from the Cathedral side is blocked most of the day because of the excellent location.

Very nice restored old houses with modern facilities. Wonderful assorted breakfast. Modern bathroom fixtures and hot water runs fast in a very comfortable shower. Ultra wide comfortable bed. Lots of power sockets including USB B and C. Very good wifi. Very close to the cathedral. Very nice views from our room.

Stayed in June 2025

Great stuff very helpful and friendly

Great location

Stayed in June 2025

Nothing

Loved my room with a view. Great location

Stayed in May 2025

Very minor issue in that the light switches were so advanced and modern that it was hard to know which switches were for which lights. Other than that, everything was spectacular.

Everything about this hotel is outstanding. The location is superb, the staff extremely helpful and knowledgeable. Rocio was especially helpful. The room and bathroom were spotless and the beds comfortable. Tea and coffee service in room. The hotel was beautifully renovated from historic buildings to provide modern comfort. The views from the room were spectacular. Hands down the best hotel we stayed at in Spain.

Stayed in June 2025

So far from parking.

Very close to attractions. Felt like part of the city.

Stayed in June 2025

This was an excellent choice! From the moment you walk in the door, the experience is exceptional. There was champagne and water in the reception area. The room was gorgeous and spacious, with a window and sitting area. It was a very short walk to the cathedral. The staff was so friendly and helpful. Our room rate included an amazing breakfast. Parking in a garage was a bit of a walk. Definitely would have been hard taking a suitcase. We just put what we needed for one night in our backpacks and it worked great.

Stayed in June 2025

N/A

The Aurea has extremely comfortable rooms --the bed was very comfortable and the shower was amazing. I had excellent service during my stay. I booked the hotel mainly for the location and it definitely is in a great location. That said, I found the hotel to be very good when it came to service as well.

Stayed in June 2025

Fantastic hotel super stylish, super comfortable and great location

Stayed in June 2025

Awesome stay. Great extremely spacious room with modern heated bathroom in a historic building, just few steps from cathedral. Delicious breakfast was definitely worth taking. Very welcoming atmosphere.

Stayed in May 2025

The Spanish front desk employees were correct but not friendly. The worst thing about the hotel is the overpowering air freshener at the lobby. You can even smell outside it in the street as you approach. That stuff can't be good for you. Luckily the room was fragrance-free.

Very beautiful hotel, right next to the cathedral. It's like a maze, and it was fun exploring it. The room was quiet and well appointed. The South American employees were very friendly (the Spanish, not so much). Loved the complimentary mazapán and sparkling wine.

Stayed in May 2025

Emergency light went on in our room at 0047 and stayed on for a bout a minute

Not up to par with other places in this price range

Stayed in May 2025