Reviews of Áurea Toledo by Eurostars Hotel company 4 stars
Bajada Pozo Amargo 1-13, 45002 Toledo, Spain

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBeautiful hotel with very friendly, welcoming staff who went out of their way to help us. Great breakfasts, perfect location.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAmazing, amazing stay at Aurea Toledo! Fabulous location, helpful & friendly staff (Alba & Angel especially) and the hotel even organised the most beautiful gift bag for my boyfriend's birthday! Complimentary water & Freixenet prosecco in reception - LOVE IT! Room was absolutely beautiful & the hotel itself is a museum - so many historic things. My boyfriend who is a history teacher LOVED it! Special touches in bedroom of jar of nuts & chocolate were lovely. I've never stayed with this brand before (I didn't even realise it was a brand, just stumbled across it on Booking.com) but I will actively be seeking Aurea hotels for my city breaks in the future. Faultless!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything was PERFECT!!
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReally feels special, a modern hotel built around some ancient walls comfortable and classy. Very close to the cathedral in the old town so don't expect to have a taxi to the door or easy parking is not that kind of place. For Spain the breakfast was far beyond the usual with many choices beyond just cakes. Late checkout is the norm.
Nothing
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewInteresting design and layout. Exceptionally clean, like new. Staff were very welcoming and helpful.
Nothing.
Reviewed: 24 July 2025 · Stayed in April 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStaff very friendly and helpful.
When you arrived, the property was very hard to find.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe staff was very friendly. Amazing people. Recieved us very well. The room is very confortable. Hotel in The center Near everything. Bed very confortable.
The mini bar was not cold.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewBeautiful
Great location and great service
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewCentral to everything, unique experience
A little tough to get to, especially if you have mobility challenges.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewRooms were beautiful. We had a lovely patio and could enjoy a morning coffee listening to the sounds of the city. The breakfast was also excellent. Staff was very helpful - went above and beyond, pointing us to a great late-night restaurant and retreiving a forgotten power adapter. And location was excellent, right by the Cathedral. It seemed that every destination I put into my map app said a 6 minute walk! Would definitely stay here again.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewStaff are amazing location is amazing
We had a dirty towel and we can see some dust on the floor of the bathroom
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewGreat location, near the cathedral Recently renovated, very clean
All was ok
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe historical touches, the room, the mattress (!!!), the a/c, the location (tucked away, yet central), the water at the entrance (always cool), the helpful staff, the blackout curtains.
Can’t think of anything
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewnew clean and beautiful