Reviews of azuLine Hotel Pacific 3 stars
Londres, 2, 07820 San Antonio, Spain
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation was really good
The bathroom was very old and the shower was either scolding hot or freezing cold
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff were nice
Dirty pool, ants in the room, and walls paper thin with no security asking people to be quiet late at night, we could hear a whole conversation from another room that’s how thin the walls were
Dear Sophie, We appreciate your nice feedback about the friendliness and excellent service from our kind staff. For what concerns the swimming pool and room cleaning, we inform you that they are daily cleaned every day following strict hygiene measures. Nonetheless, ants can be attracted by the presence of food leftovers in the room. We regret that our noise insulation was not up to your level of expectations. We would like to highlight that we count with a committed security team who does its best to ensure that our guests’ rest is never disturbed. Your message has been sent to our team, and we will continue doing our best efforts to make possible a calm stay with us. We would like to enjoy your company again. Best regards, Daniel R.S. azuLinehotels Customer Service
Dear Sophie, We appreciate your nice feedback about the friendliness and excellent service from our kind staff. For what concerns the swimming pool and room cleaning, we inform you that they are daily cleaned every day following strict … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewHalf board option was good But surprised no drinks were included
Hotel was slightly roudy at night . You could hear partying in both rooms either side. Ok it’s Ibiza but this was a family hotel with children
Dear Robert, We appreciate that you took a moment to share your review with all the users on this site. On the one hand, we are very pleased to see that the quality and wide variety of our half board made a good impression on you. As you mentioned, drinks are not included in this service. On the other hand, we regret that you had any issues with the noise. We would like to highlight, nonetheless, that our committed security team does its utmost to guarantee that our guests’ rest is in every moment respected. Please allow us to express our apologies if, despite our efforts, your rest was in any moment disturbed. We hope to welcome you again soon. Best regards, Daniel R.S. azuLinehotels Customer Service
Dear Robert, We appreciate that you took a moment to share your review with all the users on this site. On the one hand, we are very pleased to see that the quality and wide variety of our half board made a good impression on you. As yo… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNothing
No lights in the room Very old , not clean , bad smell
Dear Almog, We are very saddened that your stay with us was not up to your level of expectations. All our rooms are thoroughly checked daily according to the highest quality standards. After taking your feedback into consideration, our maintenance team is already checking that the right functioning of all lights in that room. Furthermore, we inform that we adhere to the strictest hygiene guidelines in order to guarantee a safe and spotless stay to every client. Nevertheless, your feedback has been already sent to our housekeeping team for future improvements. Regarding the presence of bad smells, it was probably a punctual situation, as this is the first time we receive a complaint about this issue. In any case, we will study your concern and carry out the respective measures for further occasions. We would like to welcome you again. Best regards, Daniel R.S. azuLinehotels Customer Service
Dear Almog, We are very saddened that your stay with us was not up to your level of expectations. All our rooms are thoroughly checked daily according to the highest quality standards. After taking your feedback into consideration, our … Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewi stay here every year i come to ibiza, great location as you can get the party bus to any club within a 5 minute walk, or you have san antonio around the corner - always priced better to similar hotels in the area
nothing specific
Dear Tomhulme10, Thank you so much for your wonderful review and for your loyalty in choosing to stay with us every year. We’re delighted to know you enjoy our location, facilities, and value, as well as the convenience of reaching Ibiza’s nightlife so easily. It’s always a pleasure to welcome you back, and we look forward to seeing you again on your next trip to the island. Warm regards, Daniel R.S. azuLinehotels Customer Service
Dear Tomhulme10, Thank you so much for your wonderful review and for your loyalty in choosing to stay with us every year. We’re delighted to know you enjoy our location, facilities, and value, as well as the convenience of reaching Ibiza’… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe hotel area was modern
Rooms itself is outdated beds very uncomfortable and breakfast only goes on from 8am-10am which is extremely disappointing as other hotels are earlier start and late finish
Dear Kim, Thank you for taking the time to share your feedback. We are glad you enjoyed the modern surroundings of our hotel. We are sorry to hear that the room comfort and breakfast schedule did not meet your expectations. Your feedback will be reviewed with our management for future occasions. We hope to have the opportunity to welcome you again and provide you with a more comfortable stay. Kind regards, Daniel R.S. azuLinehotels Customer Service
Dear Kim, Thank you for taking the time to share your feedback. We are glad you enjoyed the modern surroundings of our hotel. We are sorry to hear that the room comfort and breakfast schedule did not meet your expectations. Your feedback… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect. The staff, facilities, location and food.
Bathroom had some minor issue and they fixed it in minutes
Dear Lasha, We are delighted to read that you enjoyed a perfect stay with us, and that our friendly staff, our facilities as well as our delicious food selection ensured you a great experience. Please allow us to express our sincerest apologies for the little issue in your bathroom. In any case, we are glad that it was finally fixed by our efficient maintenance team. Looking forward to welcome you again soon. Best regards, Daniel R.S. azuLinehotels Customer Service
Dear Lasha, We are delighted to read that you enjoyed a perfect stay with us, and that our friendly staff, our facilities as well as our delicious food selection ensured you a great experience. Please allow us to express our sincerest a… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGreat staff. Comfy room (I even been upgraded for free).
Dear Antonio, Thank you so much for your kind words! We're delighted to hear that you had a great stay and that our location in San Antonio was convenient for you. It’s wonderful to know that you appreciated the early check-in and the friendliness of our team. Your satisfaction means a lot to us, and we truly hope to welcome you back again soon! Warm regards, Daniel R.S. azuLinehotels Customer Service
Dear Antonio, Thank you so much for your kind words! We're delighted to hear that you had a great stay and that our location in San Antonio was convenient for you. It’s wonderful to know that you appreciated the early check-in and th… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewLocation was good
This properly has extremely thin walls the music was blasting all night doors banging people shouting, I could not sleep until 4am will music and up at 6.30 with people partying, the bed was uncomfortable and I got bites from bed, I would never stay again, the breakfast was very disappointing too, I do not recommend!
Dear Jodie, We’re truly sorry to hear that your stay did not meet your expectations and that you do not wish to return. Please allow us to emphasize that we are deeply committed to ensuring each guest enjoys a calm and relaxing experience at our property. To this purpose, we have a dedicated security team in place, particularly during nighttime hours, to help maintain a peaceful environment for all our guests. That said, we sincerely apologize if you experienced any noise disturbances during your stay. Regarding your concern about bites, we would like to clarify that all of our rooms and facilities meet strict hygiene and quality standards to ensure a safe and pleasant stay. After careful inspection, we have found no presence of any source within our property that could have caused such bites, which suggests they may have occurred outdoors. Yours sincerely, Daniel R.S. azuLinehotels Customer Service
Dear Jodie, We’re truly sorry to hear that your stay did not meet your expectations and that you do not wish to return. Please allow us to emphasize that we are deeply committed to ensuring each guest enjoys a calm and relaxing experience… Show more