8.4

Reviews of Occidental Cádiz 4 stars

Avenida de Andalucía, 89, 11009 Cádiz, Spain

  • Fatima

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Ana

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Comfortable spacious rooms, good breakfast, location on the main avenue but you can request quiet room and would be ok for sleep. Overall we stayed 1 night and it was ok. The old town is 20-30min walking distance so we used rather car and parked there to go around.

    Property response:

    Dear Ana We appreciate that you took the time to share your experience with us. We sincerely regret that certain aspects of your stay did not fully meet your expectations. Our team continuously strives to deliver excellent value and maintain our facilities to the highest standards. On a brighter note, we are delighted that you appreciated our spacious accommodations and peaceful atmosphere. Your kind words about our dedicated staff members are truly gratifying, and we are pleased that you enjoyed our extensive breakfast selection. The hotel's position along the main avenue offers convenient access to various attractions, with the historic district being accessible by various transportation options. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Ana We appreciate that you took the time to share your experience with us. We sincerely regret that certain aspects of your stay did not fully meet your expectations. Our team continuously strives to deliver excellent value and maint… Show more

    Occidental Cádiz
    13 August 2025
  • Marvie

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    The bed was so comfortable and near the beach

    The bathroom tub was terrible , you can’t take a bath properly because the water was going outside the tub

    Property response:

    Dear Joy, We appreciate that you took the time to share your experience with us. We sincerely apologize for the inconvenience you experienced with the bathtub. Our maintenance team is always available to address such situations promptly during your stay. We are delighted that you found the mattress to your liking and appreciated our prime beachfront location. Your perfect scores for our attentive personnel, immaculate housekeeping standards and overall value make us proud. These ratings reflect our commitment to delivering exceptional hospitality. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Joy, We appreciate that you took the time to share your experience with us. We sincerely apologize for the inconvenience you experienced with the bathtub. Our maintenance team is always available to address such situations promptly … Show more

    Occidental Cádiz
    4 August 2025
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  • Miguel

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    location

    missing a pool

    Property response:

    Dear Miguel, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted to learn that your experience at Occidental Cádiz was so positive. Our dedicated team members work tirelessly to maintain impeccable cleanliness standards throughout the establishment, and their commitment to exceptional service shines through in every interaction with our guests. However, we sincerely apologize for any disappointment regarding the swimming facilities. Our focus remains on providing outstanding amenities within our current infrastructure. Finally, we truly appreciate your comments about our prime position, perfectly situated just steps away from Victoria Beach and the historic district. We look forward to welcoming you back for another memorable stay. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Miguel, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted to learn that your experience at Occidental Cádiz was so positive. Our dedicated team members work tirelessly to maintain… Show more

    Occidental Cádiz
    13 June 2025
  • Fabian

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
  • Prudencio

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review

    The hotel is well situated just two blocks from the beach and a plunge into the sea and a few minutes for the historical old town area. Staff was great ensuring you are having a pleasant stay….breakfast was excellent and parking if you are driving is available on site…big plus!!

    Property response:

    Dear Prudencio, We sincerely appreciate your wonderful feedback about your stay at Occidental Cádiz. Your glowing review fills us with immense joy. We are delighted that you valued our prime position, merely steps away from Victoria Beach and a short stroll from the historic center. Our dedicated team members take great pride in delivering exceptional service, and your recognition of their efforts is truly rewarding. The comprehensive breakfast selection at our Jamar Gastrobar, convenient on-site parking facilities, and our meticulously maintained accommodations all contribute to creating memorable experiences for our guests. Your perfect ratings across all categories reflect our unwavering commitment to hospitality excellence, and we are thrilled that every aspect of your stay met your expectations. We eagerly anticipate the pleasure of hosting you again during your next visit to Cádiz. Best wishes, Guest Experience Manager Occidental Cádiz

    Dear Prudencio, We sincerely appreciate your wonderful feedback about your stay at Occidental Cádiz. Your glowing review fills us with immense joy. We are delighted that you valued our prime position, merely steps away from Victoria Beach… Show more

    Occidental Cádiz
    6 June 2025
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  • Cynthia

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    The hotel is beautifully decorated and comfortable. The staff were very helpful and there was a beautiful beach just outside.

    The rooms are a bit odd in that the shower is inconveniently placed in the middle of the room next to the bed. This could be a problem for an early riser who wants a shower in the room with someone who wishes to sleep in. Or, friends traveling together - it could be weird. The location is great for the beach but not as convenient to the old city. Fortunately, there are good restaurants nearby and taxis were readily available.

    Property response:

    Dear Cynthia, We truly appreciate you taking the time to share your detailed feedback about your stay at Occidental Cádiz. We are delighted that you chose to stay with us. Regarding the bathroom configuration, we want to mention that our establishment offers various room layouts, with half featuring traditional enclosed bathrooms. Our reception team is always ready to accommodate guest preferences and can arrange room changes to ensure maximum comfort during your stay. We are thrilled that you found our establishment to be elegant and welcoming. The dedication of our team members to providing exceptional service is one of our greatest sources of pride. Finally, we are pleased that you appreciated the convenience of local dining options and transportation services. Our prime location, just 100 meters from the stunning Victoria Beach, offers our guests the perfect blend of seaside tranquility and urban accessibility. We would be honored to welcome you back for another stay. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Cynthia, We truly appreciate you taking the time to share your detailed feedback about your stay at Occidental Cádiz. We are delighted that you chose to stay with us. Regarding the bathroom configuration, we want to mention that our … Show more

    Occidental Cádiz
    27 May 2025
  • Eva

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Staff was helpful, the room was clean and the location was great.

    A bit noisy, the room window was closed to the main road.

    Property response:

    Dear Eva, We truly appreciate you taking the time to share your experience with us. We are delighted that your stay at Occidental Cádiz left such a positive impression. We sincerely apologize for any disturbance you experienced during your stay. Our reception team is always available to assist guests in finding a more tranquil room when possible. It brings us great satisfaction that you valued our dedicated personnel and spotless accommodations. The prime position of our establishment, merely 100 meters from Victoria Beach and within walking distance to the historic center, makes it an ideal base for exploring Cádiz. We would be honored to welcome you back for another memorable stay. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Eva, We truly appreciate you taking the time to share your experience with us. We are delighted that your stay at Occidental Cádiz left such a positive impression. We sincerely apologize for any disturbance you experienced during you… Show more

    Occidental Cádiz
    26 May 2025
  • Brian

    Reviewed: 22 May 2025 · Stayed in April 2025

    Verified review
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  • Inês

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • Christopher

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Great service and a great overall stay

    Property response:

    Dear Christopher, Thank you very much for your kind feedback. We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

    Dear Christopher, Thank you very much for your kind feedback. We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We look forward to welcoming you back for ano… Show more

    Occidental Cádiz
    30 April 2025
  • Duda

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    I’ve beeb before in this hotel and it was very nice but it seems is going down (probably very bad management)

    Very expensive, not worthy in regards with the money you pay

    Property response:

    Dear Duda, Thank you for taking the time to share your feedback. Your insights are invaluable to us, and we are sorry to hear that your recent stay did not live up to the pleasant memories you had of our hotel. We understand your concerns regarding the cost and perceived value, and we are continuously working to provide the best possible services at competitive prices. Nonetheless, we are pleased that our dedication to cleanliness met your expectations and that the prime location of Occidental Cádiz contributed positively to your stay. We are delighted that you appreciated the cleanliness of our hotel, a testament to our 'We Care About You' health and safety program, ensuring the highest standards of cleanliness and hygiene. Finally, we take great pride in our hotel's location, just a short walk from the historical center and the beautiful Victoria Beach, providing a perfect balance for both leisure and business trips. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Guest Experience Manager Occidental Cádiz

    Dear Duda, Thank you for taking the time to share your feedback. Your insights are invaluable to us, and we are sorry to hear that your recent stay did not live up to the pleasant memories you had of our hotel. We understand your concer… Show more

    Occidental Cádiz
    29 April 2025
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  • Juan

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    Good location both for city and beach. Beach five minutes walk away, bus stop very near to hotel. Staff friendly and helpful. Very clean. Good breakfast and restaurant.

    N/A

    Property response:

    Dear Juan José, Thank you very much for your kind feedback. We are delighted that you appreciated our advantageous location close to Victoria Beach and public transportation, along with the attentive service provided by our staff, and the impeccable cleanliness of our facilities. It is great that the offerings at our Jamar Gastrobar, including the varied breakfast buffet and à la carte dining options, contributed positively to your stay. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

    Dear Juan José, Thank you very much for your kind feedback. We are delighted that you appreciated our advantageous location close to Victoria Beach and public transportation, along with the attentive service provided by our staff, and … Show more

    Occidental Cádiz
    17 April 2025
  • Stephen

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review
  • Julie

    Reviewed: 2 April 2025 · Stayed in March 2025

    Verified review

    The staff were very helpful. Probably the best part of the stay was the breakfast which was surprising good compared to the impression the rest of the hotel gave us. The fresh honey from the honeycomb was a nice touch.

    The hotel is very tired looking and in need of a refurb. The hotel is on a main road and the sound proofing wasn’t very good and there was quite a lot of noise from the road and people outside up until around midnight. On the plus side it did have a kettle. Also it should be made clear that the hotel,parking is on,y suitable for compact cars as you have to drive into a lift to get to the parking garage. As we have a larger car we then had to park in a nearby car park meaning we had to carry our bags to the hotel entrance.

    Property response:

    Dear Julie, We appreciate that you took the time to share your experience with us. We regret to hear that aspects of our hotel did not meet your expectations. Our aim is to provide a tranquil environment for our guests, and we apologize if the noise from outside disrupted your stay. We understand the importance of a restful night's sleep and will look into ways to improve sound insulation. Regarding the parking, we apologize for any inconvenience you experienced. Our parking facility is indeed designed for compact vehicles due to space constraints, and we regret if this was not made clear to you prior to your arrival. We appreciate you bringing this to our attention and will strive to communicate this more effectively to our future guests. We are delighted that you found our staff to be very helpful and that you enjoyed the breakfast offerings at Jamar Gastrobar. It is our pleasure to provide a varied and delicious breakfast buffet that includes unique touches like fresh honey from the honeycomb. Finally, we are pleased that the provision of a kettle in your room added comfort to your stay. While we are situated on a main road, providing convenient access to Victoria Beach just 100 m away, we understand that you found our location less ideal for visiting the old town. We hope the proximity to the beach and other amenities compensated for the distance from the historic center. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Julie, We appreciate that you took the time to share your experience with us. We regret to hear that aspects of our hotel did not meet your expectations. Our aim is to provide a tranquil environment for our guests, and we apologize… Show more

    Occidental Cádiz
    3 April 2025
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  • 7.0 Good
    Colm

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review
  • 7.0 Good
    Shindarov

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    We didn’t actually stay at this hotel — they sent us to another one because they had some sort of issue with their system.

    We didn’t actually stay at this hotel — they sent us to another one because they had some sort of issue with their system.

    Property response:

    Dear Ivailo, Thank you for your review. We are deeply sorry to learn that due to an unforeseen issue with our system, you were not able to stay at Occidental Cádiz as planned. We understand how frustrating such situations can be and we extend our sincerest apologies for any inconvenience this may have caused you. We hope that despite the change in accommodation, you were still able to enjoy the proximity to Victoria Beach, the charm of Cádiz's city centre, and the local attractions such as the historic old town and the Ramón de Carranza football stadium. We hope to welcome you again in the future. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Ivailo, Thank you for your review. We are deeply sorry to learn that due to an unforeseen issue with our system, you were not able to stay at Occidental Cádiz as planned. We understand how frustrating such situations can be and we … Show more

    Occidental Cádiz
    31 March 2025
  • Roger

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    The location is good about a 20 minute walk to the historic areas of Cádiz. The room was large and comfortable. Friendly, helpful reception staff and an excellent buffet breakfast to set you up for the days sightseeing.

    Property response:

    Dear Roger, Thank you very much for your kind feedback. We understand your concern regarding the value for money. We strive to offer competitive pricing while ensuring a high level of service and amenities, such as our fabulous breakfast buffet and the convenience of our private parking facilities. We are delighted that you enjoyed the spaciousness and comfort of our rooms and the helpfulness of our reception staff. Our team prides itself on delivering an exceptional experience to our guests. Nonetheless, it is great that you appreciated our prime location just a short stroll from Victoria Beach and the historic areas of Cádiz, as well as our extensive breakfast options designed to energize you for a day of sightseeing. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

    Dear Roger, Thank you very much for your kind feedback. We understand your concern regarding the value for money. We strive to offer competitive pricing while ensuring a high level of service and amenities, such as our fabulous breakfa… Show more

    Occidental Cádiz
    31 March 2025
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  • Dijana

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    Very nice and comfortable hotel, close to the beach, 20 minutes walking to the centre.

    Property response:

    Dear Dijana, Thank you for your positive feedback. We are absolutely thrilled to hear that your stay with us was so enjoyable. We are delighted that you found our proximity to Victoria Beach, the comfort of our accommodations, and the professionalism of our staff to be highlights of your visit. It is great that you also appreciated the overall value and cleanliness of our hotel. Your kind words reaffirm our commitment to providing exceptional service and a memorable experience for all our guests. It would be a pleasure to welcome you back. Best wishes, Guest Experience Manager Occidental Cádiz

    Dear Dijana, Thank you for your positive feedback. We are absolutely thrilled to hear that your stay with us was so enjoyable. We are delighted that you found our proximity to Victoria Beach, the comfort of our accommodations, and th… Show more

    Occidental Cádiz
    27 March 2025
  • Michelle

    Reviewed: 5 March 2025 · Stayed in March 2025

    Verified review
  • João

    Reviewed: 28 February 2025 · Stayed in January 2025

    Verified review

    Clean, modern.

    Nothing.

    Property response:

    Dear João, Thank you very much for your kind feedback. It is with great pleasure that we read about your excellent stay at Occidental Cádiz. We are delighted that you enjoyed the cleanliness, modernity, and comfort of our hotel, along with the professionalism of our staff and the overall value we offer. Being situated just 100 m from Victoria Beach, our location truly is ideal for guests looking to explore the beautiful city of Cádiz, and we are glad you appreciated this aspect of your stay. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

    Dear João, Thank you very much for your kind feedback. It is with great pleasure that we read about your excellent stay at Occidental Cádiz. We are delighted that you enjoyed the cleanliness, modernity, and comfort of our hotel, alo… Show more

    Occidental Cádiz
    3 March 2025
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  • Luiz

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review

    The staff was very helpful and kind. The room was large with two big beds. It was close to tge beach. The breakfast was very good.

    It was a bit far from the center, but it wasn't a big deal.

    Property response:

    Dear Luiz Fernando, Thank you for your review. We are thrilled to know that your stay with us was enjoyable. While we understand that our distance from the city center may not have been ideal for your needs, we are pleased to mention that our hotel’s location is perfect for those seeking a beachside retreat just a stone's throw away from Victoria Beach, and still within walking proximity to the historic old town. We are delighted that you found our staff to be helpful and considerate, and that the spaciousness and comfort of our rooms contributed positively to your stay. Our team strives to provide the utmost in guest satisfaction, and it's rewarding to know we succeeded during your visit. Finally, we are pleased that our breakfast at Jamar Gastrobar met your expectations by offering a wide selection of hot and cold dishes, baked goods, and fresh produce. Furthermore, we are glad that our proximity to the beautiful Victoria Beach enhanced your experience in Cádiz. We hope to welcome you again in the future. Best regards, Guest Experience Manager Occidental Cádiz

    Dear Luiz Fernando, Thank you for your review. We are thrilled to know that your stay with us was enjoyable. While we understand that our distance from the city center may not have been ideal for your needs, we are pleased to mention… Show more

    Occidental Cádiz
    3 March 2025
  • Jack

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review
  • Dermot

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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