9.2

Reviews of Barceló Imagine 5 stars

Agustin de Foxa, 32, Chamartín, 28036 Madrid, Spain

  • Julija

    Reviewed: 5 September 2025 · Stayed in July 2025

    Verified review
  • Bav168

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
  • Shahcha

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    Room was clean and bright, looked newly built or renovated. not a specific view tho, and location is a bit far from almost everything. there is subway and bus, we ended up getting taxi the most. there is a music theme they have in their interior design.

    location, and that the walls are very thin, we could see the house keeping working upstairs and vacuuming sounded too loud.

    Property response:

    Dear Guest, Thanks for sharing your experience with us. However, we sincerely regret that some elements impacted your stay. Our location near Chamartín station provides direct metro access to key attractions, though we understand preferences vary. We're delighted you appreciated your bright, contemporary room and noticed our musical design details that celebrate diverse genres. Our team takes pride in maintaining fresh, modern spaces that create memorable stays. We hope to welcome you back. Best wishes, Equipo Barceló Imagine

    Dear Guest, Thanks for sharing your experience with us. However, we sincerely regret that some elements impacted your stay. Our location near Chamartín station provides direct metro access to key attractions, though we understand prefere… Show more

    Barceló Imagine
    4 September 2025
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  • Ashleigh

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Wonderful modern hotel with a music based theme. Spacious and modern rooms. Great cooked breakfast. Friendly staff. Lovely pool area.

    The location is about a 15min drive from the city centre. There are shops, cafes and a laundromat near the hotel though which is convenient.

    Property response:

    Dear Ashleigh, Thank you very much for taking the time to write a review. While we regret any inconvenience caused by our location relative to the city center, we're pleased you found our nearby shops and services convenient. Our team takes pride in maintaining our music-inspired concept and spacious accommodations. The breakfast selection and pool facilities reflect our commitment to memorable stays, complemented by our staff's attentive service across all areas of the hotel. We do hope to be able to welcome you back in the future. Kindest regards, Equipo Barceló Imagine

    Dear Ashleigh, Thank you very much for taking the time to write a review. While we regret any inconvenience caused by our location relative to the city center, we're pleased you found our nearby shops and services convenient. Our team ta… Show more

    Barceló Imagine
    3 September 2025
  • Forsberg

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Guest, Thank you for taking the time to review your stay. We're thrilled your stay reflected the exceptional standards we strive to maintain across our facilities and services. Our team takes great pride in creating memorable experiences through attentive service and meticulous attention to detail in our avant-garde spaces. Knowing you appreciated both our contemporary design and prime location near Madrid's key attractions makes our efforts truly worthwhile. It would be a pleasure to welcome you back in the future. All the best. Equipo Barceló Imagine

    Dear Guest, Thank you for taking the time to review your stay. We're thrilled your stay reflected the exceptional standards we strive to maintain across our facilities and services. Our team takes great pride in creating memorable experi… Show more

    Barceló Imagine
    2 September 2025
  • Hazrat

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review
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  • Anonymous

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Andrea

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Excellent facilities. Food was delicious. Big room with great atmosphere. Looking forward to come back

    Nothing! Everything was perfect

    Property response:

    Dear Andrea, Please accept our sincere thanks for this glowing review. We're thrilled you enjoyed our modern facilities and spacious accommodations designed to enhance your stay. Our culinary team takes pride in crafting memorable dining experiences, and we're delighted this resonated with you. Your appreciation for our staff's attentiveness and the vibrant atmosphere motivates us to maintain these high standards. Being recognized for our prime location near Madrid's key attractions makes us particularly proud as we aim to offer both convenience and inspiration. It would be a pleasure to welcome you back. Best wishes, Equipo Barceló Imagine

    Dear Andrea, Please accept our sincere thanks for this glowing review. We're thrilled you enjoyed our modern facilities and spacious accommodations designed to enhance your stay. Our culinary team takes pride in crafting memorable dining… Show more

    Barceló Imagine
    31 August 2025
  • Sailesh

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
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  • William

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Joanna

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The hotel is complete fun. pool was very nice, good coffee & croissant for breakfast. fabulous bed & shower room. close to station for airport. loved it all.

    nothing to dislike it’s all very well equipped & excellent staff.

    Property response:

    Dear Joanna, Thank you for sharing your opinion after your recent stay. We're thrilled you enjoyed our vibrant atmosphere and premium amenities. Your appreciation for the pool's design, breakfast selection, and bedroom comfort reflects the care we put into every detail. It's wonderful our central location near transport links enhanced your stay. Our team takes pride in delivering seamless service, and your recognition of their efforts means everything. We look forward to welcoming you back in the future. Kind regards, Equipo Barceló Imagine

    Dear Joanna, Thank you for sharing your opinion after your recent stay. We're thrilled you enjoyed our vibrant atmosphere and premium amenities. Your appreciation for the pool's design, breakfast selection, and bedroom comfort reflects th… Show more

    Barceló Imagine
    28 August 2025
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  • Matthew

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Absolutely loved my stay in Madrid and the hotel was a huge part of my experience. Staff are so helpful, the location is amazing - plenty of metro options nearby, the pool area is amazing for an afternoon chill. Could not recommend highly enough.

    Property response:

    Dear Matthew, Thank you for taking the time to share your wonderful feedback about your stay with us. It brings us joy to know our team's assistance contributed to your Madrid experience. Our central location aims to provide easy access to the city's vibrant offerings, and we're delighted you found the pool area relaxing after your explorations. Your recognition of our facilities and comfort standards is particularly rewarding for our staff who strive to maintain these aspects daily. We take pride in offering consistent value across all services mentioned in your generous review. We look forward to welcoming you back on a future occasion. Best wishes, Equipo Barceló Imagine

    Dear Matthew, Thank you for taking the time to share your wonderful feedback about your stay with us. It brings us joy to know our team's assistance contributed to your Madrid experience. Our central location aims to provide easy access to… Show more

    Barceló Imagine
    26 August 2025
  • Nicole

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review

    Great location. The staff is friendly and helpful. We stayed for a week and had the in-house breakfast buffet every day, with a lovely selection of fresh and delicious food. The room was spacious and cleaned daily. Every night, we came home, and we were so grateful that we had chosen to stay at this hotel. We also spent a couple of days poolside, soaking up the sun in our daybeds. On our last night, we had drinks at the rooftop bar.

    Property response:

    Dear Nicole, Thank you for taking the time to let us know your opinion of your recent stay. We’re thrilled you appreciated our serene location that balances accessibility with peaceful surroundings. Your kind words about our team’s hospitality and the breakfast variety truly motivate us to maintain these standards. It’s wonderful to know your room’s space and cleanliness met your expectations, and that you enjoyed both poolside relaxation and Sky Lounge evenings. These elements combine to create the distinctive experience we strive to offer all our guests. We look forward to welcoming you back on future visits. Kindest regards, Equipo Barceló Imagine

    Dear Nicole, Thank you for taking the time to let us know your opinion of your recent stay. We’re thrilled you appreciated our serene location that balances accessibility with peaceful surroundings. Your kind words about our team’s hospit… Show more

    Barceló Imagine
    24 August 2025
  • Barbara

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The property overall style is overdone and tacky. Fake hanging gardens full of dust and kitsch music memorabilia give the space a common feel.

    Breakfast in a dingy basement, fit for a herd of buffalo…

    Property response:

    Dear Barbara, Dear Barbara, Firstly, we would like to thank you for sharing your opinions with us and giving us the opportunity to find out how your stay with us was. We regret that you did not like the facilities at our establishment. We take your comments regarding the décor and general atmosphere of the space very seriously. Our aim is to offer a distinctive style that adds personality, but we understand that this does not always suit everyone's tastes. Thank you very much. Best regards, Equipo Barceló Imagine

    Dear Barbara, Dear Barbara, Firstly, we would like to thank you for sharing your opinions with us and giving us the opportunity to find out how your stay with us was. We regret that you did not like the facilities at our establishment. … Show more

    Barceló Imagine
    25 August 2025
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  • Yuly

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The Room, hospitality, and breakfast were fantastic. We will definitely book again. Thank you!

    N/A

    Property response:

    Dear Yuly, Thank you very much for your kind feedback. We're delighted you appreciated your room and found our hospitality exceptional. Our team takes pride in crafting memorable stays through attentive service and comfortable accommodations. It's particularly rewarding to hear you enjoyed our breakfast offerings. Our culinary staff works diligently to provide diverse, quality selections that set the perfect tone for the day. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo Barceló Imagine

    Dear Yuly, Thank you very much for your kind feedback. We're delighted you appreciated your room and found our hospitality exceptional. Our team takes pride in crafting memorable stays through attentive service and comfortable accommodat… Show more

    Barceló Imagine
    19 August 2025
  • John

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Excellent location about 15 minutes to the airport by car

    Property response:

    Dear John, Thank you very much for your kind feedback. We're delighted our prime location near Madrid-Barajas Airport made your travels effortless. Your perfect ratings for facilities and comfort reflect our commitment to maintaining modern amenities and thoughtfully designed spaces. Our team takes pride in offering seamless experiences through features like our Sky Lounge terrace and soundproofed rooms with advanced ventilation systems. While you enjoyed the convenience of Chamartín Station's proximity, we hope you also discovered our musical concept touches throughout the property. From themed room decor to our vinyl record service, every detail aims to create memorable stays that harmonize comfort with creativity. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo Barceló Imagine

    Dear John, Thank you very much for your kind feedback. We're delighted our prime location near Madrid-Barajas Airport made your travels effortless. Your perfect ratings for facilities and comfort reflect our commitment to maintaining mod… Show more

    Barceló Imagine
    19 August 2025
  • Alex

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Helpful staff, comfy bed, good location

    Breakfast was pretty expensive but was also very good

    Property response:

    Dear Alex, Thank you very much for your kind feedback. We're delighted our team could provide such supportive assistance during the luggage incident while ensuring your comfort throughout your stay. It's wonderful you appreciated our breakfast offerings and found your accommodations relaxing. Our central location near Plaza Castilla aims to provide both convenience and opportunities to explore Madrid's vibrant surroundings. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo Barceló Imagine

    Dear Alex, Thank you very much for your kind feedback. We're delighted our team could provide such supportive assistance during the luggage incident while ensuring your comfort throughout your stay. It's wonderful you appreciated our br… Show more

    Barceló Imagine
    18 August 2025
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  • Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Everythinh was good

    The area around the hotel

    Property response:

    Dear Guest, Thank you for sharing feedback about your recent stay. We regret hearing your observations about our surroundings and appreciate you bringing this to our attention. Our team takes pride in our convenient location near Chamartín transport hub, though we understand urban environments can feel overwhelming. It’s rewarding to know you enjoyed our facilities, comfortable accommodations and exceptional service standards. Our staff works diligently to maintain cleanliness while delivering good value through attentive hospitality. We hope to have the opportunity to welcome you again soon. Best regards, Equipo Barceló Imagine

    Dear Guest, Thank you for sharing feedback about your recent stay. We regret hearing your observations about our surroundings and appreciate you bringing this to our attention. Our team takes pride in our convenient location near Chamart… Show more

    Barceló Imagine
    18 August 2025
  • Przemysław

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Barbara

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Annette

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Ross

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Excellent location, great hotel and very clean

    The buzzers at the pool did not work to order a drink, so had to go to the bar and wait, sometimes for a long period of time, till someone appeared!

    Property response:

    Dear Ross, Thank you very much for your kind feedback. We sincerely regret the inconvenience you experienced with our poolside service system. Our team strives to maintain prompt service at all times, and we value your patience during the wait times you encountered. On a brighter note, we are delighted that you appreciated our prime location and immaculate premises. Your perfect scores for comfort and cleanliness reflect our dedication to maintaining exceptional standards throughout the property. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo Barceló Imagine

    Dear Ross, Thank you very much for your kind feedback. We sincerely regret the inconvenience you experienced with our poolside service system. Our team strives to maintain prompt service at all times, and we value your patience during th… Show more

    Barceló Imagine
    15 August 2025
  • Edward

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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